2023 Kia Niro Problems
Compared with other Kia Niro years
More complaints than typical for this model
91/100 2.6× a typical year · 50 = typical
- Complaint rate is 2.6× that of a typical Kia Niro year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 33 of its 44 complaints were filed by the end of 2025.
- Most reported part: Other or unknown (16 complaints).
- 2 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2020
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 44filed with NHTSA
- Median mileage
- 600miles, 5 complaints with mileage
- Recalls
- 2campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 53 mpgcombined, 1.6L 4-cyl · hybrid FWD · 53 city / 54 hwy
Sources: NHTSA records for the 2023 Kia Niro (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 44 consumer complaints for the 2023 Kia Niro. The part named most often is other or unknown, with 16 complaints (36% of the total), followed by electrical system (14) and forward collision avoidance (7). 5 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 600 miles. Of all complaints, 8 involved a crash, 6 an injury, according to the filers. NHTSA lists 2 recall campaigns and 52 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign and 39 technical service bulletins filed under the same part. Compared with the other 5 Kia Niro model years that have at least 25 complaints and are old enough to compare, this one scores 91 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown16 36%
- Electrical system14 32%
- Air bags6 14%
- Fuel system5 11%
- Brakes4 9.1%
- Engine4 9.1%
- Vehicle speed control3 6.8%
- Steering2 4.5%
Also reported: Wheels (2), Seat belts (1), Body and structure (1), Suspension (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Other or unknown: “On multiple occasions, the car has flashed an error on the dash stating there was a problem with the hybrid system. It immediately slows down without time to merge over causing extreme danger on a busy highway several cars swerved to miss the Kia because there was nothing I can do. this has happened several times and Kia is well aware as I’ve had multiple communications with them.”
NHTSA complaint #11684015, filed 2025-08Electrical system: “I was 3 1/2 weeks into a four year lease driving this brand new car and it stopped completely in the middle of the road flashing a HYBRID SYSTEM FAILURE warning. I nearly died. It would not move nor turn off. Had to be in the shop for 2 weeks. I don’t feel safe in this car and I want out of this lease asap. Kia is not willing to work with me on this”
NHTSA complaint #11550666, filed 2023-10Forward collision avoidance: “Driving VA Interstate 64. Traveling right side travel lane approximately 70 mph. Had ADAS engaged. Car entering highway, moved to center travel lane to pass. As I approached entering highway car, suddenly, my car stalled, engine off and I was stopped in center travel lane. Able to start car by putting transmission in park and pressing start button. Called KIA Car Care Center - They have no record of this type situation occurring throughout country. Took car to dealer. …”
NHTSA complaint #11687304, filed 2025-09Air bags: “I was driving my 2023 Kia Niro PHEV into my garage after running an errand, going very slowly. Suddenly the vehicle--all on its own--surged forward, slammed into the rear wall (triggering air bags), ricocheted backward across the street, and struck a neighbor's fence. I was able to get out of the car but I was in shock; paramedics were called. Ultimately, my injuries were found to be limited to bruised ribs, but it has been very painful and limiting. The vehicle was towed to a repair shop where it was pronounced a total loss. …”
NHTSA complaint #11674651, filed 2025-07Mileage when problems were reported
80% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 200 and 11,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2023 Kia Niro. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Niro · SUV FWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 11.8% risk |
Driver aids listed by NHTSA for the 2023 model year: forward collision warning standard on some versions, lane departure warning standard, automatic emergency braking standard on some versions.
Neighbouring years: 2022: 4–5 stars overall; 2024: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2023 Kia Niro version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); for electric versions it is the cost of electricity and the rating is in MPGe; plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Niro Electric FWD | Electric | single-speed | 126 | 101 | 113 MPGe | $650 |
| Niro FWD | 1.6L 4-cyl · hybrid | 6-speed automatic | 53 | 45 | 49 | $1,350 |
| Niro FE FWD | 1.6L 4-cyl · hybrid | 6-speed automatic | 53 | 54 | 53 | $1,250 |
| Niro Plug-in Hybrid FWD | 1.6L 4-cyl · plug-in hybrid | 6-speed automatic | 49 | 47 | 48 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 25V024000Jan 17, 2025SeatsCovers: Kia Niro 2023–2025, Niro EV 2023–2025, Niro Phev 2023–2025
Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying…
- 23V298000Apr 26, 2023Electrical system › Instrument cluster/panelCovers: Kia Niro 2023, Sportage 2023, Sportage Hybrid 2023 +4 more
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument…
Recall details for the 2023 Kia Niro → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 52 on record; the latest 10 are shown.
- 11036628Aug 28, 2026Visibility (wipers, defrost, mirrors), Electrical system. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR – ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a…
- 11036390Aug 19, 2026Electrical system. TECHNICAL SERVICE BULLETIN: AVN GEN 5.0 WIDE SOFTWARE UPDATE - This bulletin provides information on the Audio Video Navigation (AVN) system software update for certain vehicles equipped with AVN5W…
- 11033217May 28, 2026Electrical system. TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable…
- 11030345Mar 26, 2026Electrical system. TECHNICAL SERVICE BULLETIN: AVN5.0W DTC P17A000 DAIGNOSTIC PROCEDURE - This bulletin provides information regarding a potential illuminated Malfunction Indicator Lamp (MIL) accompanied by DTC…
- 11029043Feb 20, 2026Engine, Electrical system. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: AEWP INSPECTION AND REPLACEMENT (SC325) - This bulletin has been revised to include additional information. New/revised sections of…
- 11024692Oct 22, 2025Wheels. TECHNICAL SERVICE BULLETIN: SERVICE ACTION: TIRE MOBILITY KIT INSPECTION & REPLACEMENT/ REPAIR (SA556) - This bulletin has been revised to include additional information. New/revised sections of…
- 11023098Sep 12, 2025Fuel system, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION: EXPANSION (SC338 Flight 102) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service…
- 11022364Aug 15, 2025Fuel system, Electrical system. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin has been revised to include additional information. New/revised…
- 11019728Jun 27, 2025Fuel system, Electrical system. VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC338) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to update the…
- 11019904Jun 26, 2025Fuel system, Electrical system. TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: BMS S/W LOGIC IMPROVEMENT FOR DTC P1BB2 (SC338) - This bulletin provides information to upgrade the Battery Management System ‘BMS’…
Other model years of the Kia Niro
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2025 | 17 | 35,000 | 1 | 4 | 53 | — | Too new |
| 2024 | 10 | 75,000 | 1 | 5 | 53 | — | Too new |
| 2023 | 44 | 600 | 2 | 5 | 53 | 91 · More | Too new |
| 2022 | 31 | 75,000 | 1 | 4–5 | 49 | 38 · Typical | Rising |
| 2021 | 9 | — | 1 | 4 | 49 | — | Not enough data |
| 2020 | 39 | 60,000 | 1 | 4 | 49 | 35 · Fewer | Rising |
| 2019 | 56 | 35,000 | 1 | 4 | 49 | 39 · Typical | Rising |
| 2018 | 60 | 27,290 | 3 | — | 49 | 61 · Typical | Rising |
| 2017 | 82 | 50,500 | 4 | — | 49 | 58 · Typical | Rising |
All Kia Niro model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2023 Kia Niro have?
NHTSA recorded 44 consumer complaints for the 2023 Kia Niro as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Kia Niro is reported most often?
Other or unknown is named most often, in 16 complaints (36% of the total), followed by electrical system with 14.
Has the 2023 Kia Niro been recalled?
NHTSA lists 2 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2023 Kia Niro do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2023 Kia Niro 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2023 Kia Niro get?
The EPA rates the 2023 Kia Niro (Niro FE, 1.6L 4-cyl · hybrid) at 53 mpg combined, 53 city and 54 highway, with an estimated annual fuel cost of $1,250 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2023 Kia Niro reported?
Among the 5 complaints that include a mileage, the median is 600 miles and the middle half falls between 200 and 11,000 miles; 80% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.