2020 Kia RIO Problems
Compared with other Kia RIO years
More complaints than typical for this model
73/100 1.7× a typical year · 50 = typical
- Complaint rate is 1.7× that of a typical Kia RIO year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 14 of its 27 complaints were filed by the end of 2022.
- Most reported part: Other or unknown (8 complaints, median 560 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2017, 2018
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 27filed with NHTSA
- Median mileage
- 2,780miles, 8 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 36 mpgcombined, 1.6L 4-cyl FWD · 33 city / 41 hwy
Sources: NHTSA records for the 2020 Kia RIO (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 27 consumer complaints for the 2020 Kia RIO. The part named most often is other or unknown, with 8 complaints (30% of the total), followed by electrical system (5) and engine (5). 8 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 2,780 miles. Of all complaints, 3 involved a crash, 5 a fire, 1 an injury, 3 a death, according to the filers. NHTSA lists 1 recall campaign and 68 technical service bulletins for this model year. Electrical system complaints overlap with 31 technical service bulletins filed under the same part. Compared with the other 10 Kia RIO model years that have at least 25 complaints and are old enough to compare, this one scores 73 out of 100, where 50 is a typical year for the model (more complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown8 30%
- Electrical system5 19%
- Engine5 19%
- Steering4 15%
- Brakes3 11%
- Exterior lighting2 7.4%
- Wheels2 7.4%
- Air bags1 3.7%
- Seat belts1 3.7%
Also reported: Seats (1), Suspension (1), Vehicle speed control (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Other or unknown: “My car was parked at my place after getting out of it around 8:30am. I returned to my vehicle at 12pm and the inside was burnt because a fire started in the middle consul.”
NHTSA complaint #11395163, filed 2021-02, 19,333 milesElectrical system: “marker lights on the right side won't work both went off line and licence light same side is out same time and bulbs ,fuse replaced and still not working the kia service will not fix in kia of manharttan in kansas andi have 68,000 miles and they didn't offer a basic warrantty to be long when online for my my car and suppose to be under warranty for 110;00”
NHTSA complaint #11446245, filed 2022-01Engine: “While driving, my 2020 Kia RIO has stalled when accelerating while turning at a traffic light and while attempting tp pass a car on interstate. Also several time when jnust driving. Very scary feeling.”
NHTSA complaint #11395702, filed 2021-02, 300 milesTransmission and drivetrain: “I believe my Kia Rio S falls victim to the recall 2020 Kia Rio models have faced. Brake performance has been severely degraded on my vehicle over the past few weeks despite doing all recommended maintenance. When I first got my 2020 Kia Rio S I could brake with 5% pressure applied to the brakes, now it takes about 25-30% pressure and it seemingly is increasing every day. I have contacted the manufacturer and they advised me it would be a $2000 service charge minimum.”
NHTSA complaint #11543523, filed 2023-09Mileage when problems were reported
100% of the 8 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 300 and 19,333 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Fuel economy and running cost
EPA ratings for each 2020 Kia RIO version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Rio FWD | 1.6L 4-cyl | CVT | 33 | 41 | 36 | $1,850 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V936000Dec 1, 2021Service brakes, hydraulic › Foundation components › Master cylinderCovers: Kia RIO 2020–2021
Kia Motors America (Kia) is recalling certain 2020-2021 Rio vehicles. The brake master cylinder may have been manufactured with sharp edges that can damage the inner oil seal, resulting in reduced braking performance.
Recall details for the 2020 Kia RIO → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 68 on record; the latest 10 are shown.
- 11033803Jun 9, 2026Body and structure. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information…
- 11034003Jun 8, 2026Body and structure. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information…
- 11028908Feb 19, 2026Body and structure. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information…
- 11026989Dec 19, 2025Body and structure. CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a…
- 11026825Dec 18, 2025Body and structure. TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent…
- 11026980Dec 17, 2025Body and structure. CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that…
- 11026698Dec 9, 2025Back-over prevention (rear camera). PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The…
- 11017172Apr 17, 2025Transmission and drivetrain. TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black…
- 11017109Apr 3, 2025Engine. TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
- 11014912Feb 28, 2025Engine. TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
Other model years of the Kia RIO
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 12 | 100,900 | 0 | — | 36 | — | Too new |
| 2022 | 12 | 70,500 | 1 | — | 36 | — | Not enough data |
| 2021 | 15 | — | 2 | — | 36 | — | Stable |
| 2020 | 27 | 2,780 | 1 | — | 36 | 73 · More | Stable |
| 2019 | 22 | 4,450 | 1 | — | 32 | — | Stable |
| 2018 | 28 | 35,785 | 1 | — | 32 | 12 · Fewer | Rising |
| 2017 | 31 | 36,500 | 2 | 4 | 31 | 35 · Fewer | Rising |
| 2016 | 79 | 50,500 | 2 | 4 | 31 | 65 · More | Rising |
| 2015 | 52 | 60,000 | 1 | 4 | 30 | 45 · Typical | Rising |
| 2014 | 52 | 33,000 | 1 | 4 | 30 | 71 · More | Rising |
| 2013 | 153 | 64,626 | 1 | 4 | 32 | 89 · More | Rising |
| 2012 | 54 | 64,000 | 1 | 4 | 32 | 50 · Typical | Falling |
| 2011 | 24 | 61,000 | 0 | — | 30 | — | Rising |
| 2010 | 26 | 63,000 | 0 | — | 31 | 33 · Fewer | Falling |
| 2009 | 39 | 48,200 | 0 | — | 30 | 44 · Typical | Falling |
| 2008 | 46 | 46,000 | 1 | — | 29 | 58 · Typical | Falling |
| 2007 | 46 | 57,018 | 1 | — | 29 | Not compared (before 2008) | Stable |
| 2006 | 74 | 63,495 | 1 | — | 29 | Not compared (before 2008) | Falling |
| 2005 | 37 | 51,000 | 1 | — | 25 | Not compared (before 2008) | Falling |
| 2004 | 38 | 68,520 | 2 | — | 25 | Not compared (before 2008) | Rising |
| 2003 | 74 | 30,000 | 3 | — | 26 | Not compared (before 2008) | Falling |
| 2002 | 128 | 36,750 | 1 | — | 26 | Not compared (before 2008) | Stable |
| 2001 | 223 | 48,000 | 3 | — | 26 | Not compared (before 2008) | Stable |
All Kia RIO model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2020 Kia RIO have?
NHTSA recorded 27 consumer complaints for the 2020 Kia RIO as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Kia RIO is reported most often?
Other or unknown is named most often, in 8 complaints (30% of the total), followed by electrical system with 5.
Has the 2020 Kia RIO been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2020 Kia RIO get?
The EPA rates the 2020 Kia RIO (Rio, 1.6L 4-cyl) at 36 mpg combined, 33 city and 41 highway, with an estimated annual fuel cost of $1,850 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Kia RIO reported?
Among the 8 complaints that include a mileage, the median is 2,780 miles and the middle half falls between 300 and 19,333 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.