2024 Kia Telluride Problems

What owners report

Complaints from owners of this 2024 Telluride are concentrated on the digital instrument cluster going blank, repeated windshield and sunroof glass cracks, and door belt molding trim that detaches while driving. Many reports come in within the first few thousand miles, and several describe a loss of acceleration or drive power that required a restart or a tow. The vehicle is recent enough that most sampled reports are low-mileage, so long-term wear patterns are not yet visible.

1. 1
   Visibility (wipers, defrost, mirrors)

   Windshield and sunroof glass cracking

   • 52 complaints (23%)
   • median 8,400 mi at 1.1 yrs old (3 state mileage, few)
   • filed 2023–2026

   Owners describe windshields cracking and spreading quickly after a small stone hit, and in several cases a crack or a shattered sunroof panel with no impact at all, sometimes while the vehicle was parked. Complaints describe cracks growing from a few inches to well over a foot within a drive. Several owners say the dealer declined to cover the glass under warranty and referred them to insurance. Reported from a few hundred miles up to about 22,000 miles, with many under 10,000 miles and often at highway speed.

   What to check: Look closely at the windshield and sunroof edges for chips, hairlines or previous repairs, and ask whether either has already been replaced. Note the date of any prior glass repair, since cracks reported here tended to spread fast.

   2 excerpts from owner complaints in NHTSA records

   “I was driving on the highway, heard a pop noise, assume a rock hit windshield but did not see anything, I got off on my exit, went into a store and came back out a few mins later and saw windshield had a long crack from the top down approx 14 inches.”

   NHTSA complaint #11622966, filed 2024-10

   “On Thursday, June 5, 2025, I discovered a 2-inch crack at the bottom center of my windshield after my vehicle had been parked in my garage for three consecutive days without being driven. There was no known impact or external force that could have caused the crack. The vehicle remained stationary and protected from environmental elements during this time. On Tuesday, June 10, 2025, I drove the vehicle to a glass repair company at the request of the dealership. …”

   NHTSA complaint #11666329, filed 2025-06
2. 2
   Electrical system

   Digital instrument cluster goes blank

   • 32 complaints (14%)
   • median 1,577 mi at 0.5 yrs old (2 state mileage, few)
   • filed 2024–2026

   Owners report the full digital gauge cluster going black on startup or while driving, taking the speedometer, odometer, fuel level and warning displays with them. Some also describe the screen locking on a brightness indicator that stays lit after the vehicle is off, and a few mention safety systems and navigation dropping out at the same time. Complaints describe repeat visits to the dealer, with some told no fault code was stored or that the issue was seen on earlier model years. Mostly reported in the first few thousand miles through about 38,000 miles, often on startup after the vehicle sat.

   3 related service bulletins

   What to check: Start the vehicle cold and confirm every gauge and warning light comes up, then restart it a couple of times. Ask the dealer whether the infotainment and cluster software updates have been applied.

   2 excerpts from owner complaints in NHTSA records

   “I purchased this vehicle brand new and has the panoramic screen. It blacks out and when that happens I am not able to use any of my safety features. I have taken it back to Kia service 3 times and it still happens. I don't know what to do. I have heard some other owners have the same problems. I have a video. It started the first week I bought it on 7/24/2023.”

   NHTSA complaint #11569100, filed 2024-01

   “Vehicle has 6k miles. Upon starting for the evening commute, dashboard is blank screen - will not give speedometer, odometer readings or fuel levels. Other lights on gearshifter not working. GPS not reading correctly. Blind spot detection not functioning. Can get the screen to display the brightness indicator, but that refuses to leave the display, even when car turned off - assumedly a drain on the battery. This left us unable to identify our speed or how much fuel we had. …”

   NHTSA complaint #11570539, filed 2024-02
3. 3
   Vehicle speed control

   No acceleration in Snow mode

   Mentioned in 6 of 60 sampled complaints

   Owners describe the accelerator becoming unresponsive with Snow mode engaged, sometimes leaving the vehicle stopped partway into an intersection or unable to pull away. Complaints say shifting out of Snow mode or shutting off and restarting restores normal operation, and that no warning lights come on. Some report the dealer could not duplicate or diagnose the behavior. Reported from roughly 450 to 5,800 miles, in cold-weather or snow-mode driving.

   5 related service bulletins

   What to check: Ask whether the Smart Cruise Control and front radar software campaign has been performed. During a test drive, try Snow mode from a stop in a safe area and confirm the vehicle responds to the pedal.

   2 excerpts from owner complaints in NHTSA records

   “The contact owns a 2024 Kia Telluride. The contact stated that while driving with the vehicle in Snow Mode, the vehicle failed to accelerate as needed. The contact switched to Sport Mode for the vehicle to respond and accelerate as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. …”

   NHTSA complaint #11560843, filed 2023-12, 5,800 miles

   “The contact owns a 2024 Kia Telluride. The contact stated that while driving at 5 MPH, the contact enabled the snow traction feature. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stated that the failure had occurred twice. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,201.”

   NHTSA complaint #11569572, filed 2024-02, 4,201 miles
4. 4
   Body and structure

   Door belt molding and trim detaching

   • 27 complaints (12%)
   • median 11,500 mi at 1.3 yrs old (4 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2023–2026

   Owners report the outside door belt molding and window trim peeling away and detaching, sometimes at highway speed, with loose or protruding metal left at the window base. Complaints describe dealers taping or gluing the trim back on and the problem returning shortly after. Some owners also mention wind noise and water intrusion before the trim comes loose. Mostly reported between about 5,000 and 25,000 miles, with some on recently purchased used vehicles.

   Recall 25V4940002 related service bulletins

   What to check: Run a hand along the top edge of each door's trim and look for lifting, gaps or exposed rubber. Ask whether the door belt weatherstrip inspection or replacement has been done.

   2 excerpts from owner complaints in NHTSA records

   “See attached document for complaint. My trim is falling off my kia. I called Kia pursuant to the enclosed recall and I was told there is no remedy yet. Are you kidding. Glue! This is not rocket science. I went to my Kia dealer and they merely stuck the trim back on and it flaps in the wind. Very dangerous! Must someone be killed by the debris? Also the value of the vehicle for resale plummets. It looks terrible with rubber exposed and rubber is falling off. Do something or sue Kia as a class action for refund on all vehicles affected.”

   NHTSA complaint #11714443, filed 2026-01

   “Vehicle: 2024 Kia Telluride Current Mileage: Approximately 72,000 miles Dealership: Colonial Kia, Chester, Virginia Recall: Kia SC347 / SC347A — Exterior Door Belt Molding NHTSA Recall Number: 25V494000 Description of Safety Problem I purchased my used 2024 Kia Telluride from Colonial Kia in Chester, Virginia, in June 2025. Since purchasing the vehicle, I have experienced repeated failures of the exterior door window molding. On two separate occasions, pieces of molding completely detached from my vehicle while I was driving at highway speeds. …”

   NHTSA complaint #11772801, filed 2026-10
5. 5
   Engine

   Engine stall or loss of power with warning light

   • 17 complaints (8%)
   • median 4,201 mi at 0.5 yrs old (5 state mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2023–2026

   Owners describe the vehicle stalling or refusing to exceed low speed, with the check engine light on and messages about the engine control system or shifting to park. Several say the vehicle had to be towed and that diagnosis took time. Some complaints also raise the engine valve spring recall and whether the inspection or repair was completed. Reported from about 700 miles up to roughly 31,000 miles, across a wide range of conditions.

   Recall 24V0770002 related service bulletins

   What to check: Ask for the recall repair history and confirm whether the valve spring recall was inspected or repaired. Scan for stored engine codes on a test drive and note any hesitation or stalling.

   2 excerpts from owner complaints in NHTSA records

   “We bought a 2024 Kia Telluride and had it literally 2 weeks long with about 684 miles. My husband and I were driving on a major highway and suddenly we hear a noise and engine line pops up on screen. Car proceeds to literally shut off, the wheel locked up, and we barely made it to shoulder of highway. This was huge safety issue, we had cars honking and speeding by us at 70+. We called the Kia roadside assistance who didn’t get a tow truck there till 3 hours later. We don’t have anything paper wise yet from the service department . …”

   NHTSA complaint #11559944, filed 2023-12, 684 miles

   “My dashboard keeps producing these errors 1. Check lane change assist 2. Check blind sport safety system 3. Check forward safety system 4. Check parking collision avoidance assist system 5. Check lane safety system Also, My engine light is on and it’s not shifting right and I can’t drive it now. There's also a burning rubber smell. The driving speed isn't working correctly and will say I'm going 0mph when I'm going 25. When driving, it sometimes jolts.”

   NHTSA complaint #11579052, filed 2024-03

Buying note. Check the open recall status for the seat motor, door trim and valve spring campaigns and confirm which repairs were actually completed, since parts availability has delayed some. Also inspect the glass and door trim carefully and verify the cluster and cruise control software campaigns have been applied.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.