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Body and structurePart report

2008 Lexus IS 250 Body and structure Problems

Complaints
29about this part
Share
23%of 125 total for the year
Median mileage
60,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 29 complaints about the body and structure of the 2008 Lexus IS 250, 23% of the 125 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Received warranty enhancement notification - zld from Lexus in late 2014. It offered replacement dash and door panels due to sticky and melting. My dash has melted so badly it shines in my eyes like a mirror. So far I have brought car to dealer 2 times, called 6 times and still no parts in stock to repair problem. Lexus corp. Says dealer has not ordered parts and dealer says parts out of stock.”

NHTSA complaint #10825138, filed 2016-02, 60,000 miles

“I would like to file a complaint concerning the dash in my Lexus. The dash is melting and creating a glare onto the windshield. I have spoken with several Lexus dealers and they are aware of the problem, but the manufacture has not had a recall at this time. The cost from the Lexus dealer is around $2500.00. After much research on the internet, this is not just a few cars with the problem.”

NHTSA complaint #10618022, filed 2014-07, 80,000 miles

“Dash cracking, sticky trunk button, door pan els discolored . First owner purchased new. Garage keep entire period since purchase in 08. I always wanted to have a Lexus and on my 50th bithday and purchased a new one. I wanted a Lexus because it meant quality. I understand toyota /Lexus issued a notice to dealers but not a recall notice. I never recieved any notice from my local dealer or Lexus regarding this defect until the replacement plan had expired. …”

NHTSA complaint #11083766, filed 2018-04, 157,000 miles

“I have noticed over the past 2 years my dash slowly getting shinier and more sticky to the touch. I have tried using quality car plastic/vinyl cleaners to resolve the issue but to no avail. In fact, the dash is so sticky that using a cloth to clean it causes fibers to adhere to the dash. The safety concern is that the shine is producing glare on the inside of the windshield which in turn makes it more difficult to see while driving (especially on sunny days when the sun is high). …”

NHTSA complaint #10611375, filed 2014-07, 63,000 miles

“I have been complaining to the Lexus dealership, and then to corporate Lexus for several years about my dashboard and doors disintegrating, melting away. I have 47,893 miles on the car which is garaged the majority of the day/nights. I have had my car serviced and maintained solely at germaine Lexus of naples. This has been a huge consumer issue per the internet, as well as confirmed by the customer service rep I spoke to at Lexus. B Lexus has repeatedly offered to pay for half.....which I find ridiculous. …”

NHTSA complaint #10598629, filed 2014-06, 17,606 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
201516%
201439%
2012318%
201113%
201025%
2009613%
20082923%
20075928%
20065328%

Other parts of the 2008 Lexus IS 250

Air bags
38 complaintsEngine
14 complaintsVehicle speed control
12 complaintsOther or unknown
11 complaintsVisibility (wipers, defrost, mirrors)
10 complaintsElectrical system
8 complaintsFuel system
8 complaintsEquipment
5 complaintsTransmission and drivetrain
5 complaintsBrakes
4 complaintsSteering
4 complaintsWheels
2 complaints

← All problems reported for the 2008 Lexus IS 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology