2002 Lexus IS Problems
- Complaints
- 12filed with NHTSA
- Median mileage
- 88,000miles, 6 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2002 Lexus IS (complaints, recalls, investigations). Report an error
NHTSA recorded 12 consumer complaints for the 2002 Lexus IS. The part named most often is body and structure, with 5 complaints (42% of the total), followed by tires (2) and air bags (1). 6 of the complaints include a mileage, and 17% of those were filed for vehicles with under 50,000 miles; the median is 88,000 miles. Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 0 recall campaigns and 28 technical service bulletins for this model year. Body and structure complaints overlap with 8 technical service bulletins filed under the same part. Tires complaints overlap with 1 technical service bulletin filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Body and structure5 42%
- Tires2 17%
- Air bags1 8.3%
- Brakes1 8.3%
- Engine cooling1 8.3%
- Exterior lighting1 8.3%
- Other or unknown1 8.3%
- Steering1 8.3%
- Suspension1 8.3%
Also reported: Visibility (wipers, defrost, mirrors) (1), Wheels (1).
Example complaints
Body and structure: “Over the years my dashboard has deteriorated, the rubber has become sticky and nasty just like all the other Lexus vehicles in complaints. I understand there IS a recall regarding this matter but not my year. I do not understand why this wouldn't apply to all the 2002 models that are experiencing the exact same issue! Please, could someone enlighten me? Me vehicle has 120,000 miles on it and IS in immaculate condition other than the dashboard and sides of console. Help, I love my car and I deserve to be a part of this recall also!! Thank you in advance for your help.”
NHTSA complaint #10672593, filed 2015-01Tires: “I have had three sets of cooper zeon 2xs 215/45zr17. There have been problems with all three sets. I was traveling long distance when my rear drivers side tire came apart and rolled away while I was on the on ramp for i24 which IS a very busy major highway. I was probably going about 35 MPH at the time this occurred. There was approximately $1250 worth of damage to my car not including replacing my tire which I will never buy these type of tires ever again. Also, this delayed my trip to visit my grandmother who was dying in the hospital at the time. …”
NHTSA complaint #10167101, filed 2006-08Brakes: “Car runs great until check engine light comes on followed by vsc and then brake light. When those lights come on it runs rough and brakes make gear noise under driver's side hood area. Brake IS very sluggish and almost non existent when it fails. Let it set, clear fault and runs fine until warm again. Have had all brakes checked and in good condition by mechanic today and problem persists. Appears to be an ecu or other electrical and not mechanical problem. Is extremely dangerous and should be addressed by manufacturer.”
NHTSA complaint #11066838, filed 2018-02, 203,000 milesMileage when problems were reported
17% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 50,999 and 120,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
NHTSA lists no recall campaigns for the 2002 Lexus IS in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 28 on record; the latest 10 are shown.
- 11003648Apr 19, 2024Body and structure. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these…
- 11003643Apr 19, 2024Body and structure. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle…
- 11003642Apr 19, 2024Body and structure. Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail…
- 11003641Apr 19, 2024Body and structure. Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type…
- 11003593Apr 19, 2024Body and structure. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these…
- 11003588Apr 19, 2024Body and structure. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle…
- 11003587Apr 19, 2024Body and structure. Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail…
- 11003586Apr 19, 2024Body and structure. Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type…
- 10214355Apr 13, 2022Equipment. Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10207945Jan 12, 2022Tires, Wheels, Equipment. POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of…
Other model years of the Lexus IS
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 5 | 11,000 | 0 | 5 | 23 | — | Too new |
| 2020 | 6 | — | 0 | — | — | — | Not enough data |
| 2017 | 11 | 96,000 | 0 | — | — | — | Not enough data |
| 2015 | 9 | 88,000 | 0 | — | — | — | Not enough data |
| 2014 | 12 | — | 0 | — | — | — | Not enough data |
| 2013 | 9 | 59,594 | 0 | — | 24 | — | Not enough data |
| 2012 | 18 | 23,000 | 0 | — | 22 | — | Falling |
| 2011 | 15 | 77,000 | 0 | — | 22 | — | Falling |
| 2010 | 41 | 67,000 | 1 | — | 21 | 46 · Typical | Stable |
| 2009 | 40 | 36,750 | 2 | — | — | 77 · More | Falling |
| 2008 | 102 | 78,500 | 3 | — | — | 50 · Typical | Falling |
| 2007 | 122 | 82,500 | 3 | — | — | Not compared (before 2008) | Falling |
| 2006 | 143 | 89,500 | 7 | — | — | Not compared (before 2008) | Falling |
| 2005 | 12 | 47,000 | 0 | — | — | — | Not enough data |
| 2004 | 10 | 74,838 | 0 | — | — | — | Not enough data |
| 2003 | 12 | 48,000 | 0 | — | — | — | Not enough data |
| 2002 | 12 | 88,000 | 0 | — | — | — | Not enough data |
All Lexus IS model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2002 Lexus IS have?
NHTSA recorded 12 consumer complaints for the 2002 Lexus IS as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2002 Lexus IS is reported most often?
Body and structure is named most often, in 5 complaints (42% of the total), followed by tires with 2.
Has the 2002 Lexus IS been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
At what mileage are problems with the 2002 Lexus IS reported?
Among the 6 complaints that include a mileage, the median is 88,000 miles and the middle half falls between 50,999 and 120,000 miles; 17% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.