2020 Lexus IS Problems
- Complaints
- 6filed with NHTSA
- Median mileage
- —no mileage reported
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
Sources: NHTSA records for the 2020 Lexus IS (complaints, recalls, investigations). Report an error
NHTSA recorded 6 consumer complaints for the 2020 Lexus IS. The part named most often is engine, with 2 complaints (33% of the total), followed by fuel system (2) and other or unknown (2). NHTSA lists 0 recall campaigns and 25 technical service bulletins for this model year. Engine complaints overlap with 2 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine2 33%
- Fuel system2 33%
- Other or unknown2 33%
- Steering1 17%
- Suspension1 17%
Example complaints
Engine: “This vehicle has a recurring, safety-critical defect involving intermittent engine misfires, flashing MILs, reduced engine power, sudden loss of acceleration, and noticeable engine shaking. Despite multiple repair attempts and extended diagnostics by a dealership, with manufacturer technical assistance, the defect continues. The defect has repeatedly caused the vehicle to stall and lose propulsion while driving, creating a serious hazard. Documented events include: •FIRST INCIDENT: The MIL flashed and engine power was reduced while driving. …”
NHTSA complaint #11713779, filed 2026-01Other or unknown: “While I was driving, my sunroof on the top exploded. There was no rock impact, no external or internal impact. I called Lexus and they told me it’s not covered. The Lexus representative said to submit a claim with triple A cus it’ll be at least 5k to take out everything and replace it. They won’t fix it themselves.”
NHTSA complaint #11763634, filed 2026-09Steering: “Vehicle steering wheel gets slightly stuck around 70+ mph on highway. Possible issue with the EPS, steering rack, 4 pin point connecter. Lexus isn’t able to diagnose it”
NHTSA complaint #11734386, filed 2026-04Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Recalls and investigations
NHTSA lists no recall campaigns for the 2020 Lexus IS in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 25 on record; the latest 10 are shown.
- 11027560Dec 15, 2025Body and structure. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11020656Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11019329Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11018326Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11016775Feb 7, 2025Body and structure. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the…
- 11015489Feb 7, 2025Body and structure. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the…
- 11007456Jul 29, 2024Body and structure. Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11006162Jul 29, 2024Body and structure. Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11007436Jul 2, 2024Engine. Some 2015 – 2017 model year NX 200t, 2016 – 2017 model year GS 200t, IS 200t, and RC 200t, 2018 – 2019 model year GS 300, and 2018 – 2021 model year NX 300, and 2018 – 2024 model year IS 300 and RC…
- 11006142Jul 2, 2024Engine. Some 2015 – 2017 model year NX 200t, 2016 – 2017 model year GS 200t, IS 200t, and RC 200t, 2018 – 2019 model year GS 300, and 2018 – 2021 model year NX 300, and 2018 – 2024 model year IS 300 and RC…
Other model years of the Lexus IS
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 5 | 11,000 | 0 | 5 | 23 | — | Too new |
| 2020 | 6 | — | 0 | — | — | — | Not enough data |
| 2017 | 11 | 96,000 | 0 | — | — | — | Not enough data |
| 2015 | 9 | 88,000 | 0 | — | — | — | Not enough data |
| 2014 | 12 | — | 0 | — | — | — | Not enough data |
| 2013 | 9 | 59,594 | 0 | — | 24 | — | Not enough data |
| 2012 | 18 | 23,000 | 0 | — | 22 | — | Falling |
| 2011 | 15 | 77,000 | 0 | — | 22 | — | Falling |
| 2010 | 41 | 67,000 | 1 | — | 21 | 46 · Typical | Stable |
| 2009 | 40 | 36,750 | 2 | — | — | 77 · More | Falling |
| 2008 | 102 | 78,500 | 3 | — | — | 50 · Typical | Falling |
| 2007 | 122 | 82,500 | 3 | — | — | Not compared (before 2008) | Falling |
| 2006 | 143 | 89,500 | 7 | — | — | Not compared (before 2008) | Falling |
| 2005 | 12 | 47,000 | 0 | — | — | — | Not enough data |
| 2004 | 10 | 74,838 | 0 | — | — | — | Not enough data |
| 2003 | 12 | 48,000 | 0 | — | — | — | Not enough data |
| 2002 | 12 | 88,000 | 0 | — | — | — | Not enough data |
All Lexus IS model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2020 Lexus IS have?
NHTSA recorded 6 consumer complaints for the 2020 Lexus IS as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Lexus IS is reported most often?
Engine is named most often, in 2 complaints (33% of the total), followed by fuel system with 2.
Has the 2020 Lexus IS been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.