2023 Lexus IS Problems
- Complaints
- 5filed with NHTSA
- Median mileage
- 11,000miles, 1 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall, 5 rated versions
- EPA fuel economy
- 23 mpgcombined, 3.5L 6-cyl RWD · 20 city / 28 hwy
Sources: NHTSA records for the 2023 Lexus IS (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 5 consumer complaints for the 2023 Lexus IS. The part named most often is back-over prevention, with 1 complaints (20% of the total), followed by brakes (1) and electrical system (1). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 11,000 miles. NHTSA lists 0 recall campaigns and 58 technical service bulletins for this model year.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes1 20%
- Electrical system1 20%
- Engine1 20%
- Body and structure1 20%
Example complaints
Back-over prevention (rear camera): “I am reporting recurring infotainment, display, audio, and related electrical malfunctions with my vehicle that have continued despite multiple visits and repair attempts by an authorized Lexus dealership. The problems began when the vehicle was relatively new and have continued intermittently. While driving, the vehicle's audio system can suddenly cut out completely at different volume levels and without warning. When this occurs, normal audio functions are lost and the system generally does not return to normal operation unless the vehicle/system is restarted. …”
NHTSA complaint #11759881, filed 2026-08Brakes: “I am reporting a severe, unresolved safety hazard involving my 2023 Lexus IS350]. The vehicle is continuously flashing 'Braking System Malfunction,' 'Crash Light,' and 'Engine Light' alerts on the dashboard. This is the second major acceleration and braking system failure since purchasing the vehicle brand new.The authorized dealership, Meade Lexus, has repeatedly failed to properly diagnose or repair this critical braking issue over a 7-month period. …”
NHTSA complaint #11753916, filed 2026-07Mileage when problems were reported
100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 11,000 and 11,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2023 Lexus IS. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| IS 300 · sedan AWD | ★★★★★ | 4 / 4 | 5 | 5 | 5 · 9.5% risk |
| IS 300 · sedan RWD | ★★★★★ | 4 / 4 | 5 | 5 | 5 · 9.5% risk |
| IS 350 · sedan AWD | ★★★★★ | 4 / 4 | 5 | 5 | 5 · 9.5% risk |
| IS 350 · sedan RWD | ★★★★★ | 4 / 4 | 5 | 5 | 5 · 9.5% risk |
| IS 500 · sedan RWD | ★★★★★ | 4 / 4 | 5 | 5 | 5 · 9.5% risk |
Driver aids listed by NHTSA for the 2023 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2022: same overall rating; 2024: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2023 Lexus IS version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| IS 300 RWD | 2.0L 4-cyl | 8-speed automatic | 21 | 31 | 25 | $3,300 |
| IS 300 AWD | 3.5L 6-cyl | 6-speed automatic | 19 | 26 | 22 | $3,750 |
| IS 350 RWD | 3.5L 6-cyl | 8-speed automatic | 20 | 28 | 23 | $3,550 |
| IS 350 AWD | 3.5L 6-cyl | 6-speed automatic | 19 | 26 | 22 | $3,750 |
| IS 500 RWD | 5.0L 8-cyl | 8-speed automatic | 17 | 25 | 20 | $4,100 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2023 Lexus IS in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 58 on record; the latest 10 are shown.
- 11029870Feb 2, 2026Electrical system. OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.
- 11028717Jan 23, 2026Electrical system. Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system…
- 11027560Dec 15, 2025Body and structure. Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address…
- 11022963Aug 19, 2025Electrical system. Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for…
- 11021730Jul 30, 2025Engine. Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 – 2025 model year RC F vehicles…
- 11020656Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11019329Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11018326Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11016775Feb 7, 2025Body and structure. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the…
- 11015489Feb 7, 2025Body and structure. Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the…
Other model years of the Lexus IS
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 5 | 11,000 | 0 | 5 | 23 | — | Too new |
| 2020 | 6 | — | 0 | — | — | — | Not enough data |
| 2017 | 11 | 96,000 | 0 | — | — | — | Not enough data |
| 2015 | 9 | 88,000 | 0 | — | — | — | Not enough data |
| 2014 | 12 | — | 0 | — | — | — | Not enough data |
| 2013 | 9 | 59,594 | 0 | — | 24 | — | Not enough data |
| 2012 | 18 | 23,000 | 0 | — | 22 | — | Falling |
| 2011 | 15 | 77,000 | 0 | — | 22 | — | Falling |
| 2010 | 41 | 67,000 | 1 | — | 21 | 46 · Typical | Stable |
| 2009 | 40 | 36,750 | 2 | — | — | 77 · More | Falling |
| 2008 | 102 | 78,500 | 3 | — | — | 50 · Typical | Falling |
| 2007 | 122 | 82,500 | 3 | — | — | Not compared (before 2008) | Falling |
| 2006 | 143 | 89,500 | 7 | — | — | Not compared (before 2008) | Falling |
| 2005 | 12 | 47,000 | 0 | — | — | — | Not enough data |
| 2004 | 10 | 74,838 | 0 | — | — | — | Not enough data |
| 2003 | 12 | 48,000 | 0 | — | — | — | Not enough data |
| 2002 | 12 | 88,000 | 0 | — | — | — | Not enough data |
All Lexus IS model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2023 Lexus IS have?
NHTSA recorded 5 consumer complaints for the 2023 Lexus IS as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Lexus IS is reported most often?
Back-over prevention is named most often, in 1 complaints (20% of the total), followed by brakes with 1.
Has the 2023 Lexus IS been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2023 Lexus IS do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2023 Lexus IS 5 out of 5 stars overall, across 5 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2023 Lexus IS get?
The EPA rates the 2023 Lexus IS (IS 350, 3.5L 6-cyl) at 23 mpg combined, 20 city and 28 highway, with an estimated annual fuel cost of $3,550 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2023 Lexus IS reported?
Among the 1 complaints that include a mileage, the median is 11,000 miles and the middle half falls between 11,000 and 11,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.