2016 Mazda CX-5 Technical Service Bulletins

705 technical service bulletins (TSBs) are on record for the 2016 Mazda CX-5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10185905Mar 7, 2016Seats. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
• 10185904Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.
• 10101069Mar 7, 2016Engine cooling, Equipment, Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10101067Mar 7, 2016Seats. At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
• 10101062Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10090817Mar 7, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10090816Mar 7, 2016Seats. At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.
• 10090812Mar 7, 2016Steering. Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
• 10185960Mar 3, 2016Engine cooling. If the vehicle has a Check Engine Light ON with DTC P2096 stored, update the PCM calibration with IDS version 99.01 or higher.
• 10091492Mar 3, 2016Engine. If the vehicle has a check engine light on with dtc p2096 stored, update the pcm calibration with ids version 99.01 or higher.
• 10084963Mar 3, 2016Engine, Transmission and drivetrain. If the vehicle has a check engine light on with dtc p2096 stored, update the pcm calibration with ids version 99.01 or higher.
• 10213462Mar 1, 2016Equipment. Mazda Technical Service Bulletins March 2016
• 10185958Mar 1, 2016Equipment. If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare the heater performance to another CX-5. If another CX-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. NOTE: If the code is set by itself, without overheating and/or no heat from the heater, follow the Workshop Manual on MS3 online.
• 10091444Mar 1, 2016Engine. If you encounter a 2013-2016 cx-5 with dtc p011a with overheating and/or no heat from the heater, compare the heater performance to another cx-5. If another cx-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. Note: if the code is set by itself, without overheating and/or no heat from the heater, follow the workshop manual on ms3 online.
• 10084961Mar 1, 2016Engine cooling, Equipment. If you encounter a 2013-2016 cx-5 with dtc p011a with overheating and/or no heat from the heater, compare the heater performance to another cx-5. If another cx-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. Note: if the code is set by itself, without overheating and/or no heat from the heater, follow the workshop manual on ms3 online.
• 10213465Feb 26, 2016Equipment. Maintenance.
• 10213431Feb 26, 2016Exterior lighting. White Milky stains on inner surface of headlight lens
• 10213430Feb 26, 2016Electrical system. Excessive condensation or water within the headlamp assembly caustion
• 10213326Feb 26, 2016Equipment. Mazda guidelines for factory scheduled maintenance
• 10105891Feb 26, 2016Brakes. Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.
• 10076682Feb 26, 2016Exterior lighting, Equipment. White milky stains on inner surface of headlight lens. Some vehicles equipped with led or discharge type headlights may exhibit white milky stains on the inner surface of headlight lens. Some customers may complain of poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to inner surfaceof headlight lens and reacts with anti-clouding coating and moisture in the…
• 10213334Feb 24, 2016Equipment, Engine cooling. Check Engine Light On with DTC P2096:00 Some vehicles may experience the Check Engine Light On with DTC P2096:00 No other engine air/fuel related DTC are stored. This may be caused by improper PCM control logic
• 10076631Feb 24, 2016Engine. Summary to be provided on a future date.
• 10076647Feb 23, 2016Suspension. Summary to be provided on a future date.
• 10213428Feb 17, 2016Body and structure. Stains found on kpaint during PDI
• 10213427Feb 17, 2016Electrical system. HandsFree bluetooth module and/or text messaging troubleshooting procedure
• 10076678Feb 17, 2016Body and structure. Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. This concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. This may be caused by moisture which has been trapped and condensed betwen paint and the rapgard. These types of stains can be removed with heat gun or an infrared drier.
• 10076677Feb 17, 2016Equipment. Hands-free bluetooth module and/or text messaging troubleshooting procedure. Some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. To improve thehandling of bluetooth hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as of february 2010. Customers experiencing related concerns should have their vehicle and/or device…
• 10213333Feb 15, 2016Equipment, Electrical system. Battery test procedure requirements using the GR81291
• 10213417Feb 5, 2016Exterior lighting, Air bags. Passenger fAirbag deactivation (PAD) indicator light illumination
• 10213329Feb 5, 2016Electrical system, Engine cooling. Engine Start /Stop Procedure with room fuse removed
• 10076909Feb 4, 2016Engine, Electrical system. Intermittent no crank/no start. Some customers may complain about an intermittent no crank/no start. This may be caused by instrument panel wiring harness connector c-11 not fully seated (locked). Ids may show several u codes stored in memory. Properly secure the instrument panel wiring harness connector c-11 to resolve customer complaint.
• 10213424Feb 3, 2016Seats, Transmission and drivetrain. Front power seats do not slide back and forth
• 10076674Feb 3, 2016Seats. Front power seats do not slide back and forth. Some customers may complain that the front power (driver and/or passenger) seats do not slide back and forth properly or that they may be completely inoperative. This concern may be caused by a foreign object getting stuck under the power slide unit (below) while in operation. This can cause motor mounting bracket (a) deformation, resulting in motor cable (b) breakage.
• 10076695Jan 27, 2016Equipment. 2013-16 mx-5/miata club and launch edition - service parts information. Certain parts used on 2013-2016 mx-5/miata club and launch editions were added by mnao's port facilities or dealers and are not shown in the bepc. Refer to the illustrations below to order service parts.
• 10213421Jan 25, 2016Exterior lighting. Condensation/Fog in front and rear combination lights
• 10213405Jan 25, 2016Transmission and drivetrain. ATFFZ required for SKYACTIV drive 6speed automatic transaxle
• 10100889Jan 25, 2016Transmission and drivetrain. The new skyactiv-drive fw6a-el at uses “automatic transmission fluid (atf) type: fz”. Only use “atf-fz” to fill or top off the fluid level. Atf-fz is specially designed for use in the skyactiv-drive series at. It is a low viscosity formula with less friction for better fuel economy. Note: atf-fz is colored blue for easy identification. To check the fluid level, remove the bolt, then remove the dipstick. The…
• 10100888Jan 25, 2016Exterior lighting. Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. The recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference…
• 10213325Jan 14, 2016Equipment. Special service tool shipment Janaurary 2016
• 10105849Jan 14, 2016Equipment. In support of improved electrical diagnosis on skyactiv vehicles, mazda will ship a terminal test kit to all dealers. The test kit is designed pecifically for skyactiv module terminals.• the sst will be shipped by mazda’s tool vendor bosch starting january 15, 2016.• procedures for usage are found in the skyactiv wiring terminal test kit wbt, course #1649.• the following sst is the latest addition to the mazda…
• 10105853Jan 11, 2016Visibility (wipers, defrost, mirrors), Equipment, Exterior lighting. Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1. Lane departure warning system (ldws) warning light turns on at idle. Dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is stored in memory.2.adaptive led headlights (alh) warning light turns on while driving.
• 10076692Jan 11, 2016Electrical system. Ldws or alh warning light on with dtc c1001:92. Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear. Lane departure warning system (ldws) warning light turns on at idle; dtc c1001:92 (poor functioning of forward sensing camera (fsc)) is stored in memory. Adaptive led headlights (alh) warning light turns on while driving; dtc c1001:92 (poor functioning of forward sensing…
• 10213393Jan 8, 2016Body and structure, Suspension. Rattle/Chatter noise from rear differential
• 10105859Jan 8, 2016Suspension. While driving at low speeds, some vehicles may exhibit a chattering / rattling type noise from the rear of the vehicle. The noise may be caused by a rear differential bearing failure.
• 10076649Jan 8, 2016Transmission and drivetrain. Summary to be provided on a future date.
• 10105639Dec 22, 2015Engine. Some vehicles may experience a rough idle with the mil on and dtc p0015 / p0524 stored in memory. • p0015:00 - exhaust cmp timing over-retarded • p0524:00 - engine oil pressure too low this is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or ocv. The temporary entry of the foreign object triggers a mil illumination, but rough idle will not be…
• 10213378Dec 17, 2015Electrical system, Engine cooling. Engine Oil seepage from engine oil pressure switch
• 10105646Dec 17, 2015Steering, Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: • upper front strut bearing (a) damage. (cx-5 and mazda6) • stick/slip between the front strut bearing and coil spring. • the bump stopper (c) may be contacting the strut bearing when the front shock absorber is…
• 10105644Dec 17, 2015Engine. Frequent engine starts under extremely cold ambient temperatures may result in oil seepage from the engine oil pressure switch. This concern may be caused by a lack of durability of the oil pressure switch under these conditions. To correct the problem, the oil pressure switch has been improved to increase the durability in cold ambient temperatures.

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