2016 Mazda CX-5 Technical Service Bulletins

705 technical service bulletins (TSBs) are on record for the 2016 Mazda CX-5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10185835Nov 3, 2016Transmission and drivetrain. Multi-Model - Clutch Slippage or Smell after Clutch Disc Replacement
• 10185834Nov 3, 2016Equipment. Mulri-Model (Equipped with Mazda connect) - DTC U0323/U0423/U3000 Cannot be deleted (Update)
• 10185831Oct 19, 2016Visibility (wipers, defrost, mirrors), Air bags, Vehicle speed control. Ventilator grille(s) reflection seen on front door glass. Some customers may coimplain that the ventilator grille(s) are reflecting onto the closed front door window glass (around the outer mirror glass area) This is caused by light reflecting off of the bright vent grille. If this is causing a problem for customes, the bright type vent grilles can be replaced with black ones.
• 10185828Oct 12, 2016Back-over prevention (rear camera), Electrical system. M-MDS Data monitor displays incorrect air bag module resistance value.
• 10185824Oct 10, 2016Back-over prevention (rear camera). Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.
• 10185825Oct 6, 2016Body and structure, Back-over prevention (rear camera), Transmission and…. Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient durability of the bushing. To eliminate the noise, the shape of the bushing has been changed.
• 10186907Sep 22, 2016Engine cooling. Check engine light on with dtc p0300-p0304
• 10186908Sep 9, 2016Electrical system. Warning light on with dtc p1887:11 - 14 and/or noise from coupling unit
• 10092486Sep 5, 2016Brakes. Some vehicles may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear. This may be caused when the electronic parking brake (epb) does not release completely. To eliminate this concern, the epb control module logic has been modified.
• 10092582Aug 26, 2016Engine. Some vehicles may experience an engine that runs rough and the check engine light on with dtcs p0201 and p0204 or p0202 and p0203.note:engine misfire related dtcs (p0301, p0302, p0303, p0304) are usually stored at the same time.p0201:00: fuel injector circuit/open cylinder no.1p0202:00: fuel injector circuit/open cylinder no.2p0203:00: fuel injector circuit/open cylinder no.3p0204:00: fuel injector circuit/open…
• 10186320Aug 22, 2016Visibility (wipers, defrost, mirrors). Windshield washer fluid change - Factory filled windshield washer fluid has been changed to an ethanol type (yellow color) instead of athe conventional methanol type (blue color). This change is for European compliance Mazda has decided to make the change for all markets.
• 10084957Aug 16, 2016Equipment. Bsm system vehicle detection has changed. Although the overall function is the same as previous vehicles, vehicle detection is different. For detailed bsm system information, refer to service highlights.
• 10092505Aug 11, 2016Steering. Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). The vibration is more noticeable when driving on smooth, flat roads.
• 10092487Aug 11, 2016Equipment. Raising a vehicle with a jack can be dangerous if not done properly. The vehicle can slip off the jack and seri-ously injure someone. In this service information, some important warnings and cautions have been taken from the owner’s manual. For mazda customers who have questions about safely lifting their vehicle to change a flat tire or to install snow chains, please provide a copy of the attached handout for them.
• 10084949Aug 10, 2016Equipment. When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. If swapped, the sd card that is installed into the other vehicle becomes “linked” to the vin of that vehicle.
• 10091908Jul 29, 2016Engine. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10085446Jul 29, 2016Engine. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10091610Jul 22, 2016Body and structure. When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
• 10090763Jul 22, 2016Body and structure. When removing parts from a vehicle, take caution of this symbol "r". Failing to replace the non-reusable part may cause a system failure.
• 10091901Jul 21, 2016Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to:•upper front strut bearing (a) damage. (cx-5 and mazda6)•stick/slip between the front strut bearing and coil spring. (cx-3, cx-5 and mazda6)•the bump stopper (c) may be contacting the strut bearing when the front…
• 10085444Jul 21, 2016Suspension. Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to:•upper front strut bearing (a) damage. (cx-5 and mazda6)•stick/slip between the front strut bearing and coil spring. (cx-3, cx-5 and mazda6)•the bump stopper (c) may be contacting the strut bearing when the front…
• 10091813Jul 14, 2016Latches, locks and linkages. Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. This is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a), hardening when the temperature drops below freezing. The stopper rubber has now been improved to eliminate this concern.
• 10085443Jul 14, 2016Body and structure. Some vehicles may exhibit a condition in extremely cold temperatures (below freezing) where the hatchback will not latch (half latch) when closing. This is caused by the stopper rubber, a component of the liftgate latch and lock actuator (a), hardening when the temperature drops below freezing. The stopper rubber has now been improved to eliminate this concern.
• 10085383Jul 8, 2016Electrical system. Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
• 10091809Jul 7, 2016Transmission and drivetrain, Engine. Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).•p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on•p0847:00 - oil pressure switch no. 2 (oil pressure switch a) stuck on•p0872:00 - oil pressure switch no. 3 (oil pressure switch a) stuck on•p0877:00 - oil…
• 10085422Jul 7, 2016Engine. Some vehicles may experience the check engine light and automatic transaxle warning light on with one or more of these dtcs stored in the tcm memory (p0842, p0847, p0872, p0877, p0780, p1738).•p0842:00 - oil pressure switch no. 1 (oil pressure switch b) stuck on•p0847:00 - oil pressure switch no. 2 (oil pressure switch a) stuck on•p0872:00 - oil pressure switch no. 3 (oil pressure switch a) stuck on•p0877:00 - oil…
• 10085418Jul 5, 2016Electrical system. Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 55.00.760 or later).•some street names in canada are not displayed.•navigation does not allow to set certain cities as destination.•navigation does not announce voice guidance for street names.•navigation turns to a black screen remaining the task bar.•turn -by-turn navigation guidance does not…
• 10092941Jun 24, 2016Body and structure. Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm).the rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
• 10092922Jun 24, 2016Visibility (wipers, defrost, mirrors). Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. This concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the roof panel and the seal. To eliminate this concern in the future, a protective film has been installed to the switch and a pad installed to the harness.
• 10092724Jun 24, 2016Engine. If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely.metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold.
• 10092719Jun 24, 2016Brakes. In certain conditions, smart city brake support (scbs) may operate unintentionally. The owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal objects, bumps, or protruding objects on the road.when passing through a toll gate.when passing under a vinyl curtain or flag.plastic objects such as pylons.two-wheeled vehicles…
• 10092071Jun 24, 2016Body and structure, Visibility (wipers, defrost, mirrors). Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm).the rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.
• 10092070Jun 24, 2016Visibility (wipers, defrost, mirrors). Some customers may complain that in extreme cold weather conditions, the sunroof may suddenly open by itself when the heater is on. This concern may be due to a short in the sunroof switch (a) caused from conden-sation generated between the roof panel and the seal. To eliminate this concern in the future, a protective film has been installed to the switch and a pad installed to the harness.
• 10085289Jun 24, 2016Engine. If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely.metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold.
• 10085288Jun 24, 2016Brakes. In certain conditions, smart city brake support (scbs) may operate unintentionally. The owner's manual provides 7 examples: objects on the road at the entrance to a curve.vehicles passing in the opposite lane while making a curve.metal objects, bumps, or protruding objects on the road.when passing through a toll gate.when passing under a vinyl curtain or flag.plastic objects such as pylons.two-wheeled vehicles…
• 10091801Jun 23, 2016Brakes, Electrical system. When performing service on the electric parking brake (epb) system, be aware that some epb parts require unique removal/replacement procedures.
• 10092921Jun 22, 2016Seats. At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.this service bulletin is only for sublet repair. A qualified upholstery repair specialist is required for this repair procedure. Please…
• 10092065Jun 22, 2016Seats. At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.this service bulletin is only for sublet repair. A qualified upholstery repair specialist is required for this repair procedure. Please…
• 10092916Jun 20, 2016Engine. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following dtc(s) stored in memory.•p0300 - random misfire detected•p0301 - cylinder no.1 misfire detected•p0302 - cylinder no.2 misfire detected •p0303 - cylinder no.3 misfire…
• 10092062Jun 20, 2016Engine. When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees fahrenheit / 0 degrees celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following dtc(s) stored in memory.•p0300 - random misfire detected•p0301 - cylinder no.1 misfire detected•p0302 - cylinder no.2 misfire detected •p0303 - cylinder no.3 misfire…
• 10092783Jun 16, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10092061Jun 16, 2016Engine. Some vehicles may experience a rough idle with the check engine light on and dtc p0015 / p0524 stored in memory.•p0015:00 - exhaust cmp timing over-retarded•p0524:00 - engine oil pressure too lowthis is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (ocv). The temporary entry of the foreign object triggers a check engine…
• 10092782Jun 14, 2016Latches, locks and linkages. Some vehicles may have a rear console lid that cannot be locked due to a broken latch (a). The rear console lid latch may be broken by excessive force applied to the lid. To eliminate this concern, the shape of the rear console lid latch has been changed to increase its strength.
• 10092041Jun 14, 2016Latches, locks and linkages. Some vehicles may have a rear console lid that cannot be locked due to a broken latch (a). The rear console lid latch may be broken by excessive force applied to the lid. To eliminate this concern, the shape of the rear console lid latch has been changed to increase its strength.
• 10092781Jun 10, 2016Electrical system. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10092026Jun 10, 2016Engine. Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. This concern may be caused by an internal failure of the ignition coil(s) due to a high difference between cold and warm ambient temperatures. The production method of the ignition coil has been changed to eliminate this…
• 10091625Jun 6, 2016Electrical system. Some vehicles may have dtc c1001:92 stored in memory. Dtc c1001:92 sets as a past record for low visibility of the forward sensing camera (fsc). It does not mean there is an actual fsc defect. In some cases the customer may have a concern with the lane departure warning system (ldws) and/or high beam control system (hbc). In other cases this dtc might be found without a related customer concern.
• 10093418May 27, 2016Equipment, Electrical system. Some customers may report that when using their iphone with bluetooth audio that they cannot select a new song or a different song will play.if the customer selects a different song, most of the time it will continue playing the current song.if the customer should select the current song again, it may start playing a different song.
• 10092322May 27, 2016Engine. Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. Instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
• 10093282May 19, 2016Seats. Some customers may complain that the passenger-side seat warmer is slow to get warm, compared with the driver-side seat warmer. Following a change to the seat weight sensor, urethane pads were added to the passenger-side seat cushion to improve seating comfort.

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