2011 Mazda CX-9 Air bags Problems
- Complaints
- 22about this part
- Share
- 13%of 171 total for the year
- Median mileage
- 104,585miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 22 complaints about the air bags of the 2011 Mazda CX-9, 13% of the 171 complaints for this model year. Where a mileage was given, the median is 104,585 miles. 4 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I came outside to my car one morning and started the vehicle.. I noticed the airbag light was blinking, and it never was before.. So I shut the vehicle off to visually inspect it.. What I found was the passenger curtain airbag had malfunctioned.. It didn't deploy fully, but it puckered my headliner so now it's just hanging on the passenger side.. I informed Mazda of this and I was told it's only a recall on passenger airbag sensor, but no recalls for curtain airbags.. What can I do”
NHTSA complaint #11339490, filed 2020-07, 158,000 miles“I own a 2011 Mazda CX-9. Another vehicle crashed head on into my vehicle while it was idling stoped at a stop sign when impact accursed . The air bags failed to deploy and both front passenger seat belts did not retract. There were injuries and a police report was filed. The vehicle was taken to an autobody shop for repair; however, a diagnostic test was not performed. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was invalid. The failure mileage was 104,585”
NHTSA complaint #10731151, filed 2015-06, 104,585 miles“Takata recall I had to put in my VIN to make an appointment for recalls & was sent a message back stating there are no recalls on my car. When I looked it up on your website it says my car is in recall for airbags and lower control arm. But according to the Mazda dealer & the Mazda website I don't have any recalls on my car!!! So to date I haven't been able to fix the items that are being recalled. When the recall for the airbags came out I contacted Mazda & there was no recall. Again when the recall was expanded I contacted Mazda. My vehicle was not on the list. …”
NHTSA complaint #11057012, filed 2017-12, 92,000 miles“While driving the side airbags exploded and I had to stop in the middle of the street, get vehicle towed to mazda dealer in Alpharetta, GA Now, im without a vehicle. What do I do now?”
NHTSA complaint #11673826, filed 2025-07“Takata recall: this recall has not been repaired within a reasonable amount of time (it has been almost an entire calendar year). I understand there are millions affected, but serious injury or death could result! I fear for my family and young child, when will this be resolved???”
NHTSA complaint #10971007, filed 2017-04Related recalls
- 19V782000Oct 31, 2019DO NOT DRIVEMazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal…Covers: Mazda CX-9 2007–2012, CX-7 2007–2012, MAZDA6 2009–2012
- 18V717000Oct 12, 2018DO NOT DRIVEMazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California…Covers: Mazda CX-9 2010–2015, MAZDA6 2010–2013, CX-7 2010–2012
- 17V429000Jun 29, 2017DO NOT DRIVEMazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain…Covers: Mazda CX-9 2007–2011, CX-7 2007–2011, MAZDA6 2009–2011
Related service bulletins
- 10194661May 5, 2021Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator…
- 10153329Jan 10, 2019This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
- 10136784Apr 5, 2018This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
- 10134925Feb 16, 2018The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step…
- 10118753Sep 12, 2017STOPPER PLATES FOR AIR BAG MODULE CONNECTORS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS. When removing the connector (1) to the air bag module (2), make sure to first lift the…
- 10085405Jul 28, 2016Takata recalls general information purpose: this page was created to assist with handling takata air bag recalls. Processes: please use these process flowcharts to properly…
- 10213417Feb 5, 2016Passenger fAirbag deactivation (PAD) indicator light illumination
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 8% |
| 2021 | 2 | 5% |
| 2020 | 1 | 5% |
| 2018 | 2 | 2% |
| 2016 | 2 | 2% |
| 2015 | 2 | 6% |
| 2014 | 3 | 6% |
| 2013 | 9 | 13% |
| 2012 | 23 | 10% |
| 2011 | 22 | 13% |
| 2010 | 18 | 9% |
| 2009 | 16 | 27% |
| 2008 | 28 | 16% |
| 2007 | 18 | 21% |
Other parts of the 2011 Mazda CX-9
99 complaintsTransmission and drivetrain
25 complaintsEngine
15 complaintsSuspension
8 complaintsElectrical system
6 complaintsOther or unknown
6 complaintsElectronic stability control
4 complaintsSteering
4 complaintsVehicle speed control
4 complaintsExterior lighting
3 complaintsWheels
3 complaintsSeat belts
2 complaints
← All problems reported for the 2011 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology