2019 Mazda CX-9 Other or unknown Problems
- Complaints
- 14about this part
- Share
- 26%of 53 total for the year
- Median mileage
- 15,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the other or unknown of the 2019 Mazda CX-9, 26% of the 53 complaints for this model year. Where a mileage was given, the median is 15,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Mazda smart braking system, front radar warning lights come on after car is started. Windshield and front emblem is clean. No intense heat. Comes on every time when started. Will not allow cruise control to be set. Sometimes a funny brake pedal feel when applied but does not brake by itself....yet. There have been tsbs on earlier models with a replacement front camera(fsc) fix. My car does have the 'new' camera but is obviously not functioning properly.”
NHTSA complaint #11375991, filed 2020-11, 40,000 miles“Severe spider cracking on infotainment screen - the same as a recall for earlier Mazdas but worse than any of the pictures I've seen online. the entire left edge and both corners on the right side. It started when the weather turned cold in December 2022 and grew throughout the Winter. I'm worried it will continue to grow this Winter.”
NHTSA complaint #11558783, filed 2023-12“I entered my vehicle one day to find what looked to be cracks in the top left hand corner of my center display infotainment screen. However, they appeared to be internal and could not be felt. After doing some research, I came across Service Alert SA-008/18 from Mazda which covered this issue on 2016-2018 CX-9s, among other models. I also found a memo dated May 6, 2020, which detailed an extension of warranty service for these internal display cracks. …”
NHTSA complaint #11569260, filed 2024-02“On the last week of May, my car started experiencing sputtering and stalling out problems. I made an appointment at Mazda dealership for june 6th.meantime my husband checked all fluids and coolant was low so we topped up. Car was being driven very limited due to safety concerns. Then While driving on the freeway my car displayed a “excessive engine temperature, engine output will be limited” immediately my car reduced speed from about 65mph to under 15 mph while having my whole family including myself and 4 children in the car. …”
NHTSA complaint #11526241, filed 2023-06“Hi, I have a 2019 Mazda CX-9. It is a certified pre-owned vehicle we purchased in October 2020. Upon going out to our car yesterday, June 12th, 20212, I noticed that the top left of the center console screen appeared to be damaged. I was perplexed because the car was locked and it wasn't there previously. As I touched the screen, I realized that cracks/peeling were all internal within the screen. I immediately decided to Google the issue to see if others have had similar experiences, and I found dozens and dozens of examples. …”
NHTSA complaint #11469053, filed 2022-06Related service bulletins
- 11032104Apr 30, 2026DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible…
- 11032103Apr 21, 2026This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory…
- 11028133Jan 26, 2026There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit…
- 11028127Jan 5, 2026Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
- 11026904Dec 10, 2025A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the…
- 11023703Sep 30, 2025Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no…
- 11023702Sep 30, 2025Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may…
- 11022742Aug 22, 2025Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's…
- 11022728Aug 15, 2025When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the…
- 11021502Jul 14, 2025CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 6 | 46% |
| 2021 | 6 | 15% |
| 2020 | 3 | 16% |
| 2019 | 14 | 26% |
| 2018 | 20 | 16% |
| 2017 | 9 | 15% |
| 2016 | 6 | 6% |
| 2015 | 9 | 26% |
| 2014 | 9 | 17% |
| 2013 | 9 | 13% |
| 2012 | 6 | 3% |
| 2011 | 6 | 4% |
| 2010 | 7 | 4% |
| 2009 | 2 | 3% |
| 2008 | 13 | 8% |
| 2007 | 6 | 7% |
Other parts of the 2019 Mazda CX-9
23 complaintsElectrical system
7 complaintsTransmission and drivetrain
5 complaintsSuspension
4 complaintsBack-over prevention (rear camera)
3 complaintsBody and structure
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsBrakes
2 complaintsForward collision avoidance
2 complaintsFuel system
2 complaintsSteering
2 complaintsSeats
1 complaints
← All problems reported for the 2019 Mazda CX-9
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology