2017 Mercedes-Benz B 250E Problems
- Complaints
- 20filed with NHTSA
- Median mileage
- 16,000miles, 5 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 84 MPGecombined, Electric FWD · 85 city / 82 hwy
Sources: NHTSA records for the 2017 Mercedes-Benz B 250E (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 20 consumer complaints for the 2017 Mercedes-Benz B 250E. The part named most often is engine, with 11 complaints (55% of the total), followed by transmission and drivetrain (10) and electrical system (8). 5 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 16,000 miles. NHTSA lists 3 recall campaigns and 58 technical service bulletins for this model year. Engine complaints overlap with 1 technical service bulletin filed under the same part. Transmission and drivetrain complaints overlap with 10 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine11 55%
- Electrical system8 40%
- Fuel system5 25%
- Brakes1 5.0%
- Other or unknown1 5.0%
- Seat belts1 5.0%
- Suspension1 5.0%
- Vehicle speed control1 5.0%
Example complaints
Engine: “When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage even though the transmission was engaged. The vehicle was towed to the nearness Mercedes Benz dealership in Littleton, where they diagnosed the problem simply as a failed electric drive . …”
NHTSA complaint #11468355, filed 2022-06, 16,000 milesTransmission and drivetrain: “While stopped in traffic, the vehicle automatically shifted to neutral with no warning or notification. Happened twice within an hour during stop and go traffic.”
NHTSA complaint #11078964, filed 2018-03, 12,000 milesElectrical system: “While driving a notice to park the car and call for maintenance came up then while I was trying to get to safe stopping point the car went on to neutral and shut down while I was at speed. I turned the car back on and moved it to safety and called for roadside assistance”
NHTSA complaint #11630844, filed 2024-12Fuel system: “I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that the drive motor is leaking coolant and is shorting itself out. This is an electric car - a 2017 Mercedes Benz B250e. After doing some research I found that this is a common issue with this model and that Mercedes knows about it.”
NHTSA complaint #11465948, filed 2022-05Mileage when problems were reported
80% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 12,000 and 27,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2017 Mercedes-Benz B 250E version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); for electric versions it is the cost of electricity and the rating is in MPGe.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| B250e FWD | Electric | single-speed | 85 | 82 | 84 MPGe | $900 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V229000Apr 1, 2021SteeringCovers: Mercedes-Benz B 250E 2017, GLA 250 2017–2018, AMG CLA45 2017–2018 +2 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the…
- 21V058000Feb 5, 2021Communication › Auto crash notificationCovers: Mercedes-Benz B 250E 2017, C300 2016–2021, CLA250 2016–2021 +65 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the…
- 17V627000Oct 6, 2017Air bags › FrontalCovers: Mercedes-Benz B 250E 2014–2017, C300 2012–2018, AMG C63 2012–2018 +21 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG…
Recall details for the 2017 Mercedes-Benz B 250E → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 58 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11034064Jun 19, 2026Visibility (wipers, defrost, mirrors), Engine. Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11033016May 26, 2026Electrical system. Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market vehicles. Cause Before…
- 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
Other model years of the Mercedes-Benz B 250E
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2017 | 20 | 16,000 | 3 | — | 84 MPGe | — | Rising |
All Mercedes-Benz B 250E model years
Frequently asked questions
How many NHTSA complaints does the 2017 Mercedes-Benz B 250E have?
NHTSA recorded 20 consumer complaints for the 2017 Mercedes-Benz B 250E as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Mercedes-Benz B 250E is reported most often?
Engine is named most often, in 11 complaints (55% of the total), followed by transmission and drivetrain with 10.
Has the 2017 Mercedes-Benz B 250E been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How efficient is the 2017 Mercedes-Benz B 250E according to the EPA?
The EPA rates the 2017 Mercedes-Benz B 250E (B250e, Electric) at 84 MPGe combined, 85 city and 82 highway, with an estimated annual electricity cost of $900 at 15,000 miles a year. Other battery and motor versions are rated differently.
At what mileage are problems with the 2017 Mercedes-Benz B 250E reported?
Among the 5 complaints that include a mileage, the median is 16,000 miles and the middle half falls between 12,000 and 27,000 miles; 80% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.