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Transmission and drivetrainPart report

2017 Mercedes-Benz B 250E Transmission and drivetrain Problems

Complaints
10about this part
Share
50%of 20 total for the year
Median mileage
16,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the transmission and drivetrain of the 2017 Mercedes-Benz B 250E, 50% of the 20 complaints for this model year. Where a mileage was given, the median is 16,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage even though the transmission was engaged. The vehicle was towed to the nearness Mercedes Benz dealership in Littleton, where they diagnosed the problem simply as a failed electric drive . …”

NHTSA complaint #11468355, filed 2022-06, 16,000 miles

“While stopped in traffic, the vehicle automatically shifted to neutral with no warning or notification. Happened twice within an hour during stop and go traffic.”

NHTSA complaint #11078964, filed 2018-03, 12,000 miles

“The electric motor is destined to fail because of a coolant leak at the speed sensor. According to many accounts the motor will fail and lock up the system. My car has not yet failed but I fear an accident will happen depending on where it falls. My extended warranty from Endurance is no help as they denied coverage for the motor. I have no alternative transportation and am out $17000 on the car.”

NHTSA complaint #11490473, filed 2022-10

“I was on a busy street and my car failed to move. I got a message stating do not start the car until you contact the dealer. After getting the car to Mercedes Benz of Arrowhead they told me that the drive motor is leaking coolant and is shorting itself out. This is an electric car - a 2017 Mercedes Benz B250e. After doing some research I found that this is a common issue with this model and that Mercedes knows about it.”

NHTSA complaint #11465948, filed 2022-05

“Electric motor has a coolant line running through it that has developed a leak and is in the process of destroying the motor. This is apparently a known issue that affects all Mercedes E-Class Electric Drive, B250e, Toyota RAV4-EV and some early Tesla Model S cars that have this early type Tesla motor installed. If the motor is not replaced, it could seize. Our car has only 23K miles on it but is out of warranty. I checked the speed sensor on 1/16 and found lots of coolant leakage and evidence of motor abrasion (see attached picture). …”

NHTSA complaint #11502252, filed 2023-01

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
20171050%

Other parts of the 2017 Mercedes-Benz B 250E

Engine
11 complaints
Electrical system
8 complaints
Fuel system
5 complaints
Brakes
1 complaints
Other or unknown
1 complaints
Seat belts
1 complaints
Suspension
1 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2017 Mercedes-Benz B 250E

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology