2017 Mercedes-Benz B 250E Electrical system Problems
- Complaints
- 8about this part
- Share
- 40%of 20 total for the year
- Median mileage
- 16,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the electrical system of the 2017 Mercedes-Benz B 250E, 40% of the 20 complaints for this model year. Where a mileage was given, the median is 16,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When trying to leave a shopping complex in my Mercedes Benz B250e, the vehicle suddenly just wouldn't move in either drive or reverse. All instruments looked normal, there were no warnings or messages on the console, and the vehicle was fully charged, but the electric motor just would not engage even though the transmission was engaged. The vehicle was towed to the nearness Mercedes Benz dealership in Littleton, where they diagnosed the problem simply as a failed electric drive . …”
NHTSA complaint #11468355, filed 2022-06, 16,000 miles“While driving a notice to park the car and call for maintenance came up then while I was trying to get to safe stopping point the car went on to neutral and shut down while I was at speed. I turned the car back on and moved it to safety and called for roadside assistance”
NHTSA complaint #11630844, filed 2024-12“Mercedes dealer indicated a coolant leak resulted in an electrical failure and required that I pay $18,000 to replace the motor system. This is a known issue, however. When I mentioned that this is a manufacturing defect affecting numerous b250e I was referred to Mercedes Benz USA. Mercedes Benz USA offered a $1000 discount towards repairs rather than waiving the cost entirely. There are no details or tools available by mercedes or others to diagnose and resolve this issue. I would like this vehicle recalled. …”
NHTSA complaint #11496946, filed 2022-12“In November 2024, the vehicle indicated add coolant . The vehicle was brought to Mercedes Benz of Scottsdale for servicing. The dealership apparently added coolant without advising me that the B250-E has a 100% chance of failure to the Drive Unit / coolant intrusion unless a small part is replaced before coolant leaks into the inverter/entire engine. A few weeks later - the vehicle, while traveling on a highway, had a complete failure and essentially shutdown on moment's notice. It nearly caused a severe accident. …”
NHTSA complaint #11705166, filed 2025-12“My car just stalled and was not able to move on the highway exit which caused a high risk for the safety of passengers and the safety of others. The car has been towed to a Mercedes Dealer in West Covina, California. and they indicate that the coolant leaked into the drive motor and caused the car to stop. Prior to this car stall, there was no warning lamp, messages, or other symptoms of the problem prior to the failure. After the car stalls on the street, a failure message appeared asking to send the car to the shop.”
NHTSA complaint #11553101, filed 2023-11Related service bulletins
- 11036190Aug 6, 2026Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
- 11033016May 26, 2026Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market…
- 11018626May 22, 2025Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the…
- 11017119Apr 21, 2025Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 11008091Sep 28, 2024Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 10187793Jan 7, 2021Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class…
- 10162197May 22, 2019"High-voltage battery warning message" in instrument cluster
- 10135514Feb 16, 2018Update HERMES control unit software
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2017 | 8 | 40% |
Other parts of the 2017 Mercedes-Benz B 250E
11 complaintsTransmission and drivetrain
10 complaintsFuel system
5 complaintsBrakes
1 complaintsOther or unknown
1 complaintsSeat belts
1 complaintsSuspension
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2017 Mercedes-Benz B 250E
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology