2014 Mercedes-Benz B-Class Electric Transmission and drivetrain Problems

“On september 20th, 2018, the car suffered a sudden and abrupt catastrophic shut down while I was driving my son to school. We were on city streets driving straight at normal speed and it stalled right in an intersection but I was lucky to be able to still have some momentum to get into the left turn lane. There was a flashing red text warning on the display for a few seconds- something about turn off immediately and do not restart. Then the car shut down. I was terrified that we would get into an accident all throughout the time we had to wait for the tow truck. …”

“While driving, on any road and any speed, the vehicle goes into neutral and the stop switch engine off indicator appears. This requires me to pull over to the side of the road, place the vehicle in park and turn off the ignition. I remove the key, replace it, and then attempt to start the vehicle again. It may start immediately, or it may take several times turning the key from the on to off to on position before it works again. At times, when it does start, and I put it into reverse or drive from park it may stall again. …”

“While operating the vehicle on the road the car lost the ability to accelerate beyond 10 mile per hour; fortunately, we were just blocks away from our home. My wife call the service center and they picked it up and provided her with a loaner. While driving at 35 MPH, the vehicle decelerated without warning. The vehicle was taken to the dealer for diagnostic testing. The technician performed a software update on the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 8,184.”

“When attempting to reverse out of parking stall vehicle would not move, almost as if emergency brake was being applied even though ebrake was off. Turning on and off ignition did nothing. Replace 12 v battery did nothing. Warranty work on control unit performed multiple times in 2017/2018/2019 even though the software 'fixed' the issue related to the recall NHTSA campaign id: 15v655000 in 2015. Dealer states must replace entire power train at a cost of $11,500. Vehicle has 72k miles and loan balance is over $12k. …”

“Extremely dangerous sudden loss of power while driving 70+ MPH on busy highway. Was almost involved in a serious traffic collision because it a stopped in the road. Attempts to restart the vehicle failed. Could not get the vehicle out of park and was unable to switch it into neutral to roll the vehicle out of the lane of high speed traffic. The inability to get the vehicle into neutral further compromised my safety and the safety of other drivers on the highway. Main low voltage 12v battery died soon after incident and created an issue for tow truck operator. …”