2011 Mercedes-Benz C300 Suspension Problems
- Complaints
- 60about this part
- Share
- 13%of 480 total for the year
- Median mileage
- 93,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 60 complaints about the suspension of the 2011 Mercedes-Benz C300, 13% of the 480 complaints for this model year. Where a mileage was given, the median is 93,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving, I hit my brakes and it were as if an invisible hand grabbed the steering wheel and turned sharply to the right. I nearly went over a mountain. I drove slowly home but each time I would hit my brakes the same would happen. Long story short, my 2011 C300 with 80k miles, bought from the showroom and garage kept has a rusted and broken subframe. My vehicle is not drivable. I would like to mention also that the air conditioner has a terrible moldy odor.”
NHTSA complaint #11403678, filed 2021-03, 83,000 miles“I was driving down the road when a deer ran out into the roadway ahead of me. I applied the brake firmly and hear a pop and the car suddenly changed lanes. I was able to recover without much of an incident but applying the brakes from that point on caused the car to steer into a new direction. I took the vehicle out to a friends farm and jacked it up to find that on this car with zero other corrosion issues that the mounting point for one of the rear suspension arms had rusted at the weld and broken off the sub frame. …”
NHTSA complaint #11482982, filed 2022-09, 114,000 miles“I was driving my 2011c-class on I-95 north of philadelphia when I had to slow down due to traffic. Without warning the rear of the car started fishtailing almost causing a multi-vehicle accident which would have resulted in injuries or worse. I exited the highway and took smaller streets to get to my mechanic who has serviced the car since the mercedes extended warranty expired. Upon inspection he noticed the rear subframe was rotted out completely and the toe arm was not attached. I have owned this cpo car since june 2012. …”
NHTSA complaint #11403697, filed 2021-03, 129,000 miles“Right rear trailing arm mount became detached from sub frame. Sheet metal on rear suspension sub frame ripped / tore so that rear trailing arm is only attached to lower part of mount, and not attached to vehicle. No accident, but vehicle is extremely unstable to drive when heavy braking could occur! Vehicle veers suddenly to the right! Concern besides instability is that loose trailing link could puncture fuel tank less than an inch away. First noticed while driving on I-4 when a vehicle changed into my lane abruptly, and I had to forcefully apply brakes.”
NHTSA complaint #11064613, filed 2018-01, 82,074 miles“Driving on highway, went to apply brakes and car swerved violently to the right, and car body felt like it was 'swimming' around on the frame. Car felt very unstable. Took car to mercedes dealership, and confirmed that the rear subframe was completely cracked. Technician noted what appeared to be rust proofing spray on the rusted area . Mercedes dealership quoted $4,000 for repair. There is a recall on this part in canada. Mercedes dealership claimed no knowledge of canadian recall. Am awaiting follow up call from mercedes benz corporate.”
NHTSA complaint #11377050, filed 2020-11, 93,000 milesRelated service bulletins
- 11034932Jul 7, 2026Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel…
- 11032684May 13, 2026Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt and/or environmental influences, corrosion can…
- 11032599May 12, 2026Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel…
- 11031367Apr 17, 2026Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel…
- 11017211Apr 21, 2025Complaint Potential corrosion on the rear axle carrier Cause Due to market-specific conditions such as moisture, ingress of dirt, and environmental influences, corrosion may be…
- 11013183Jan 28, 2025Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements. Sound file attached for comparison. NOTE: Steering…
- 10164810Aug 5, 2019Throttle lift-off clunking noises at drive shafts of front axle
- 10135599Mar 24, 2015Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
- 10051975Dec 4, 2013Xentry (mercedes): with steering at full lock, noise can be heard, like knocking and/or creaking, coming from area of front axle when maneuvering. Models 203 (c240, 320, 32…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2017 | 2 | 1% |
| 2016 | 3 | 1% |
| 2015 | 22 | 6% |
| 2014 | 11 | 12% |
| 2013 | 67 | 26% |
| 2012 | 69 | 26% |
| 2011 | 60 | 13% |
| 2010 | 26 | 6% |
| 2009 | 36 | 6% |
| 2008 | 12 | 2% |
Other parts of the 2011 Mercedes-Benz C300
250 complaintsBody and structure
49 complaintsFuel system
44 complaintsElectrical system
43 complaintsSteering
34 complaintsOther or unknown
33 complaintsExterior lighting
20 complaintsBrakes
13 complaintsEngine
10 complaintsTransmission and drivetrain
10 complaintsSeats
4 complaintsVehicle speed control
3 complaints
← All problems reported for the 2011 Mercedes-Benz C300
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology