2011 Mercedes-Benz C300 Steering Problems

“The electronic steering lock mechanism on these vehicles appear to fail with alarming frequency. If the failure was to occur any distance from a dealer a motorist would be stranded, perhaps in a dangerous situation. I was lucky - the failure occurred in my home town, but the nearest dealer is 2 hours away - they are the only ones who can fix it. This situation is dangerous and the failure to address it (by mercedes benz) irresponsible.”

“We are a small family owned car lot that has been in business since 2005. We sold a 2011 mercedes C300 to a nice young couple last week. After only having it less than 24 hours, the customer called stating the vehicle will not start. Said went to start the vehicle in the morning and the steering wheel was locked and car would not start. The lights & radio turned on but it had a message on dash to remove key from ignition. We had to call a tow company to tow it to the mechanic and put them in a loaner car. …”

“On 11/25/2017 at 1550 hours, I made multiple attempts to start my vehicle. The key would turn but the vehicle would not start. The switch lights were operating. However, the wheel would not turn and the gear was stuck. The battery was checked and it was fully operational. The tow truck company made multiple attempts to recharge the car with no success. My car was towed from dc to dumfries, va (home). On 11/27/2017 at approximately 0721 hours. My vehicle was towed from my house to the alexandria Mercedes-Benz service center. Mercedes gave me a loaner car. …”

“I went to the park with my wife and 1 year old son, I parked the car and returned a few hours later, the steering column was locked and the key would not start or unlock the steering wheel, the car had to be dragged out of parking space since the steering wheel would not unlock and the car was stuck in park. It was towed to the dealership where they diagnosed a bad steering column $1600 repair bill, after researching the issue I have found hundreds of owners of the same vehicle which have the exact same issue and repair, so this is a very common and know issue by mercedes benz. …”

“Rear suspension control arm rusts off of the subframe. No other rust on the car. During braking the car steers hard to the right almost causing an accident”