2018 Mercedes-Benz C300 Steering Problems
- Complaints
- 12about this part
- Share
- 12%of 99 total for the year
- Median mileage
- 57,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the steering of the 2018 Mercedes-Benz C300, 12% of the 99 complaints for this model year. Where a mileage was given, the median is 57,000 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I am writing to share my dissatisfaction with mercedes benz. I have a 2018 C300 that was purchased brand new. The steering wheel is deteriorating and I addressed the service department of ontario,ca. I opened a case with corporate and spoke with case manager james who was not helpful, and refused to put in a escalation to management about my situation. He actually thought my call was funny and laughed at one point. I was insulted by mercedes benz with the comment you guys told me about my wheel, and how you will not stand behind the standard warranty which I'm covered under. …”
NHTSA complaint #11169926, filed 2019-01“The contact owns a 2018 Mercedes-Benz C300. While driving at various speeds, the contact could hear an abnormal sound from the transmission. The vehicle was taken to a local independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a local dealer for diagnosis, but the failure could not be replicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.”
NHTSA complaint #11610269, filed 2024-08, 57,000 miles“While driving in a curved onramp connecting from one street to another the vehicle experienced a complete loss of steering ability which resulted in the vehicle continuing to move straight, off the pavement, and into a wall. The vehicle bounced off of the wall and loss of steering ability continued and the vehicle could not be controlled, crossed the road, went over a guardrail, and down an embankment until it came to a stop (approx 100ft). The vehicle engine never turned off until it came to a stop at which point the vehicle was manually turned off. No airbags deployed. …”
NHTSA complaint #11423998, filed 2021-07Related recalls
- 18V872000Dec 7, 2018Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly…Covers: Mercedes-Benz C300 2018, E400 2018
- 18V850000Nov 29, 2018Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019…Covers: Mercedes-Benz C300 2015–2019, AMG C63 2017–2019, AMG C63S 2015, 2018 +5 more
Related service bulletins
- 11037228Aug 28, 2026Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the…
- 11019747Jun 9, 2025Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function), noise (breakaway noise) when…
- 11000598May 8, 2024Complaint Noticeable vibrations at the steering wheel: • At speeds between 40mph and 75mph • On straight stretches of road and in long corners • With driver assistance systems…
- 10233783Mar 1, 2023Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient…
- 10217157Jul 14, 2022Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to…
- 10181128Sep 16, 2020Cracking/Creaking Noises Coming From The Area Of The Mechanical Steering Column
- 10135638Oct 16, 2014Red display message in instrument cluster "Power Steering Malfunction - See Owner's Manual"
- 10135621Oct 10, 2014Red display message in instrument cluster "Power Steering Malfunction - See Owner's Manual"
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 1 | 4% |
| 2020 | 2 | 6% |
| 2019 | 5 | 7% |
| 2018 | 12 | 12% |
| 2017 | 13 | 6% |
| 2016 | 13 | 4% |
| 2015 | 23 | 6% |
| 2014 | 13 | 14% |
| 2013 | 26 | 10% |
| 2012 | 8 | 3% |
| 2011 | 34 | 7% |
| 2010 | 71 | 16% |
| 2009 | 136 | 24% |
| 2008 | 136 | 20% |
Other parts of the 2018 Mercedes-Benz C300
34 complaintsOther or unknown
23 complaintsBody and structure
14 complaintsElectrical system
10 complaintsFuel system
10 complaintsAir bags
4 complaintsForward collision avoidance
4 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsBrakes
2 complaintsExterior lighting
2 complaintsTires
2 complaintsTransmission and drivetrain
2 complaints
← All problems reported for the 2018 Mercedes-Benz C300
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology