1996 Mercedes-Benz E320 Problems
- Complaints
- 45filed with NHTSA
- Median mileage
- 110,000miles, 29 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —overall rating starts with 2011 models
- EPA fuel economy
- 19 mpgcombined, 3.2L 6-cyl RWD · 17 city / 24 hwy
Sources: NHTSA records for the 1996 Mercedes-Benz E320 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 45 consumer complaints for the 1996 Mercedes-Benz E320. The part named most often is suspension, with 19 complaints (42% of the total), followed by electrical system (12) and air bags (5). 29 of the complaints include a mileage, and 10% of those were filed for vehicles with under 50,000 miles; the median is 110,000 miles. Of all complaints, 6 involved a crash, 3 a fire, 2 an injury, according to the filers. NHTSA lists 0 recall campaigns and 30 technical service bulletins for this model year. Suspension complaints overlap with 1 NHTSA investigation and 2 technical service bulletins filed under the same part. Electrical system complaints overlap with 5 technical service bulletins filed under the same part.
Not compared (before 2008). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Suspension19 42%
- Electrical system12 27%
- Air bags5 11%
- Body and structure5 11%
- Engine cooling4 8.9%
- Fuel system4 8.9%
- Steering3 6.7%
- Equipment2 4.4%
- Engine1 2.2%
- Seat belts1 2.2%
Also reported: Tires (1).
Example complaints
Suspension: “I was driving down a back road in my 1996 mercedes E320 when I heard a bang and the passenger front side dropped. The front coil spring had popped out. If I had been going any faster I would have lost control of the car. I have heard that the front coil spring mounts in this model corrode due to improper undercoating.”
NHTSA complaint #10454818, filed 2012-04, 131,000 milesElectrical system: “I have a 1996 E320 and the first thing to go was the condenser fan, when you turn the AC on its the fans that help keep your car cool, but then that went out and my car would run hot if I constantly ran AC. Then my AC blower just went out one day. Then I took it to a mercedes specialist and he noticed that the wiring harness was frail and worn. He called my car a time bomb and said it would be a matter of time before it died on me. But I thought that mercedes last a long time. …”
NHTSA complaint #10162824, filed 2006-07, 138,000 milesAir bags: “I lost control of the car at the end of a freeway off ramp on a rainy day and went off the road into an embankment and after one spin bounced into a utility pole, hitting the car on the driver side. The driver side door was pushed into the steering wheel. The car is a total loss. None of the air bags front or side deployed, which in view of the nature and magnitude of the impact is unbelievable.”
NHTSA complaint #10104354, filed 2004-12, 85,753 milesBody and structure: “Front spring perches must have been rusted at the welding seam. When I was driving at 35 MPH I heard a big snap and the front of the car hit the ground at which point I lost steering control. The front perches must have dislodged and almost caused accident while I was driving. This is a vital part of the suspension/steering system and should be recalled. The dealership would not help out replacing this part. This is clearly a manufacturing issue and should be recalled. …”
NHTSA complaint #10265591, filed 2009-04, 134,000 milesMileage when problems were reported
10% of the 29 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 70,000 and 135,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Fuel economy and running cost
EPA ratings for each 1996 Mercedes-Benz E320 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| E320 RWD | 3.2L 6-cyl | 4-speed automatic | 17 | 24 | 19 | $4,350 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 1996 Mercedes-Benz E320 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
NHTSA investigations
- PE07021Front suspension coil spring ejectionClosed · Apr 19, 2007
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 30 on record; the latest 10 are shown.
- 10186141Dec 10, 2020Electrical system. NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10186142Dec 9, 2020Electrical system. Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
- 10186135Dec 9, 2020Electronic stability control, Brakes. If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
- 10181124Sep 30, 2020Transmission and drivetrain. Harsh engagement when changing gear range from P to D or R
- 10181123Sep 22, 2020Transmission and drivetrain. Harsh engagement when changing gear range from P to D
- 10179951Jul 20, 2020Electrical system. AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
- 10151959Jul 23, 2018Seat belts. Seat belt extender toothed rack sluggish or makes noises
- 10151948Jul 19, 2018Electronic stability control, Suspension. Display of suspension setting in head unit implausible
- 10151924Jul 2, 2018Body and structure. Liftgate intermittently does not open fully
- 10235972Apr 4, 2016Equipment. Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016
Other model years of the Mercedes-Benz E320
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2009 | 8 | 62,209 | 3 | — | 26 | — | Not enough data |
| 2008 | 10 | 120,000 | 3 | — | 26 | — | Not enough data |
| 2007 | 17 | 85,551 | 4 | — | 26 | — | Falling |
| 2006 | 41 | 91,468 | 4 | — | 27 | Not compared (before 2008) | Falling |
| 2005 | 231 | 85,500 | 3 | — | 20 | Not compared (before 2008) | Falling |
| 2004 | 203 | 96,500 | 2 | — | 20 | Not compared (before 2008) | Stable |
| 2003 | 214 | 99,850 | 2 | — | 20 | Not compared (before 2008) | Falling |
| 2002 | 23 | 85,992 | 0 | — | 21 | — | Falling |
| 2001 | 38 | 89,500 | 0 | — | 21 | Not compared (before 2008) | Falling |
| 2000 | 44 | 155,000 | 0 | — | 21 | Not compared (before 2008) | Rising |
| 1999 | 83 | 85,000 | 0 | — | 21 | Not compared (before 2008) | Stable |
| 1998 | 37 | 99,900 | 0 | — | 20 | Not compared (before 2008) | Stable |
| 1997 | 63 | 115,000 | 0 | — | 20 | Not compared (before 2008) | Rising |
| 1996 | 45 | 110,000 | 0 | — | 19 | Not compared (before 2008) | Stable |
| 1995 | 96 | 107,500 | 0 | — | 20 | Not compared (before 2008) | Stable |
| 1994 | 11 | 146,754 | 0 | — | 19 | — | Not enough data |
All Mercedes-Benz E320 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 1996 Mercedes-Benz E320 have?
NHTSA recorded 45 consumer complaints for the 1996 Mercedes-Benz E320 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 1996 Mercedes-Benz E320 is reported most often?
Suspension is named most often, in 19 complaints (42% of the total), followed by electrical system with 12.
Has the 1996 Mercedes-Benz E320 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 1996 Mercedes-Benz E320 get?
The EPA rates the 1996 Mercedes-Benz E320 (E320, 3.2L 6-cyl) at 19 mpg combined, 17 city and 24 highway, with an estimated annual fuel cost of $4,350 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 1996 Mercedes-Benz E320 reported?
Among the 29 complaints that include a mileage, the median is 110,000 miles and the middle half falls between 70,000 and 135,000 miles; 10% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.