1997 Mercedes-Benz E320 Air bags Problems
- Complaints
- 7about this part
- Share
- 11%of 63 total for the year
- Median mileage
- 117,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the air bags of the 1997 Mercedes-Benz E320, 11% of the 63 complaints for this model year. Where a mileage was given, the median is 117,500 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When turning on the car, notice srs (seat belt restraint system) light on, upon moving forward in slow speed, a loud pop followed by the tightening of the seat beat and then burning smell of smoke filled the cabin. This I assume is how the system should work during an accident but this happened while I was driving and if I had been driving on the freeway or public highways, I could have easily crashed due to the incident.”
NHTSA complaint #10312254, filed 2010-02, 105,000 miles“On november 19th, 2014, while stopped on habana at mlk, jr. Blvd. In tampa, florida, without any warning whatsoever, a very loud explosion occurred inside my car and there was instant pressure on my chest. From the noise and the pressure, I thought I'd been shot, but then realized neither I nor the car was struck by anything! I looked at the drivers on either side of me (nobody behind me) to see if they had heard or seen anything, but nobody was looking my way, so it was obvious they had not heard or smelled anything (burning odor emanating from somewhere in the car). …”
NHTSA complaint #10662558, filed 2014-12, 135,000 miles“Upon making a right turn vehicle lost brake power. When this occurred consumer swerved to avoid hitting pedestrians, and crashed into a garage. Upon impact, bags failed to deploy.”
NHTSA complaint #10066803, filed 2004-04, 57,000 miles“The contact owns a 1997 mercedes benz E320. The contact was driving 40 MPH when the seat belt began to retract and lock accompanied by an abnormal noise. The air bag warning light also illuminated. The dealer was notified of the failure who advised the contact that there were no recalls for the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.”
NHTSA complaint #10443318, filed 2012-01, 130,000 miles“1997 mercedes benz e-320. Consumer writes in regards to airbags malfunction. Consumer stated that passenger side airbag deployed defectively for no reason while driving at a speed of 5mph. Consumer stated that contents from the airbag inflator did not go into airbag but instead hit himself and a passenger in the torso area.”
NHTSA complaint #10690384, filed 2018-03Related service bulletins
- 10028649Jan 9, 2009Mercedes: srs indicator lamp on. The srs light is illuminated and diagnostic fault code(s) b9223 and/or b9243 are stored in the srs ecu. The resistance of the ignition squib…
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2006 | 6 | 15% |
| 2005 | 22 | 10% |
| 2004 | 6 | 3% |
| 2003 | 19 | 9% |
| 2002 | 3 | 13% |
| 2001 | 7 | 18% |
| 2000 | 12 | 27% |
| 1999 | 17 | 20% |
| 1998 | 3 | 8% |
| 1997 | 7 | 11% |
| 1996 | 5 | 11% |
| 1995 | 2 | 2% |
Other parts of the 1997 Mercedes-Benz E320
32 complaintsSeat belts
10 complaintsElectrical system
5 complaintsTransmission and drivetrain
5 complaintsEngine cooling
4 complaintsBody and structure
4 complaintsBrakes
1 complaintsEquipment
1 complaintsFuel system
1 complaintsInterior lighting
1 complaintsSeats
1 complaintsSteering
1 complaints
← All problems reported for the 1997 Mercedes-Benz E320
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology