2002 Mercedes-Benz E320 Electrical system Problems
- Complaints
- 4about this part
- Share
- 17%of 23 total for the year
- Median mileage
- 78,414miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the electrical system of the 2002 Mercedes-Benz E320, 17% of the 23 complaints for this model year. Where a mileage was given, the median is 78,414 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The temperature LED has completely gone out and the clock/gear selection LED is unreadable... I believe seeing another complaint of the same type in the database, don't remember the model but was wondering why if this is a trend does mercedes not have a fix for the situation. I realize that the warranty is only good for so long but if other cars all have similar problems it seems as if mercedes would want to protect the reputation of quality durability and excellence behind their name.”
NHTSA complaint #10661028, filed 2014-11, 92,000 miles“The pixels on the instrument cluster of the 2003 mercedes benz E320 failed, conveying garbled information or no information at all. I am the second owner that purchased the car in june 2005, and mercedes benz refused to repair it under the 3 year warranty, claiming the mileage, 87000, was too high for warranty repair.”
NHTSA complaint #10193585, filed 2007-06, 67,000 miles“The contact owns a 2002 mercedes benz E320. The contact stated that the fuse box and the computer burned. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The VIN was not provided. The failure mileage was 83,000.”
NHTSA complaint #10811702, filed 2015-12, 83,000 miles“The contact owns a 2002 mercedes E320. The contact stated that the power steering seized. The vehicle was taken to the dealer and the contact was informed that the steering lock failed and needed to be replaced. The failure mileage was 73,828 and the current mileage was 75,000. Updated 11/29/11 the consumer stated when she returned to her vehicle and inserted the key, it would not turn. The indicator said to remove the key. The consumer then made several attempts to start the car each time removing the key as directed. …”
NHTSA complaint #10434885, filed 2011-11, 73,828 milesRelated service bulletins
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 11008091Sep 28, 2024Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
- 10186141Dec 10, 2020NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10186142Dec 9, 2020Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
- 10179951Jul 20, 2020AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2009 | 1 | 13% |
| 2007 | 2 | 12% |
| 2006 | 2 | 5% |
| 2005 | 16 | 7% |
| 2004 | 13 | 6% |
| 2003 | 21 | 10% |
| 2002 | 4 | 17% |
| 2001 | 13 | 34% |
| 2000 | 8 | 18% |
| 1999 | 8 | 10% |
| 1998 | 1 | 3% |
| 1997 | 5 | 8% |
| 1996 | 12 | 27% |
| 1995 | 89 | 93% |
| 1994 | 7 | 64% |
Other parts of the 2002 Mercedes-Benz E320
4 complaintsAir bags
3 complaintsBrakes
3 complaintsTransmission and drivetrain
3 complaintsSteering
2 complaintsSuspension
2 complaintsEngine
1 complaintsEquipment
1 complaintsExterior lighting
1 complaintsFuel system
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2002 Mercedes-Benz E320
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology