2002 Mercedes-Benz E320 Suspension Problems
- Complaints
- 2about this part
- Share
- 9%of 23 total for the year
- Median mileage
- 70,636miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the suspension of the 2002 Mercedes-Benz E320, 9% of the 23 complaints for this model year. Where a mileage was given, the median is 70,636 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car started having very strong vibrations at idle speed when car is in reverse or drive and stopped at a standstill with brake. Took it to shop and was informed that the vehicles motor mounts were in need of replacement, to the tune of over 600.00. Once again I have read a similar complaint in the database and really want to know why mercedes has not acknowledged the fact that this is a trend in the vehicles and come up with some type of recall or fix for the situation... …”
NHTSA complaint #10661030, filed 2014-11, 140,000 miles“E320 4 matic (all wheel drive)2002. Noise in the right front suspension when going over speed bumps, or a dip/incline in the pavement then coming back to normal level. Steering wheel makes noise when turning in warm weather mercedes benz has determined that the first problem noise is inherent in the design of their E320 4 matics and can not be repaired. This noise issue however does affect the resale of the car, and also can not be starmarked certificed by mercedes to be resold on their pre-owned used car lot. One of the starmarked areas is no noise issues coming from the suspension. …”
NHTSA complaint #10098526, filed 2004-11, 1,272 milesRelated service bulletins
- 10151948Jul 19, 2018Display of suspension setting in head unit implausible
- 10044180Aug 11, 2011Xentry: 'airmatic- service required' or 'elc- service required' in display- 'fc5151- b22/3 (rear axle sensor): signal implausible' stored.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2008 | 2 | 20% |
| 2006 | 2 | 5% |
| 2005 | 6 | 3% |
| 2004 | 4 | 2% |
| 2003 | 11 | 5% |
| 2002 | 2 | 9% |
| 2001 | 3 | 8% |
| 2000 | 5 | 11% |
| 1999 | 10 | 12% |
| 1998 | 7 | 19% |
| 1997 | 32 | 51% |
| 1996 | 19 | 42% |
Other parts of the 2002 Mercedes-Benz E320
4 complaintsEngine cooling
4 complaintsAir bags
3 complaintsBrakes
3 complaintsTransmission and drivetrain
3 complaintsSteering
2 complaintsEngine
1 complaintsEquipment
1 complaintsExterior lighting
1 complaintsFuel system
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2002 Mercedes-Benz E320
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology