2002 Mercedes-Benz E320 Steering Problems
- Complaints
- 2about this part
- Share
- 9%of 23 total for the year
- Median mileage
- 37,550miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 2 complaints about the steering of the 2002 Mercedes-Benz E320, 9% of the 23 complaints for this model year. Where a mileage was given, the median is 37,550 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“E320 4 matic (all wheel drive)2002. Noise in the right front suspension when going over speed bumps, or a dip/incline in the pavement then coming back to normal level. Steering wheel makes noise when turning in warm weather mercedes benz has determined that the first problem noise is inherent in the design of their E320 4 matics and can not be repaired. This noise issue however does affect the resale of the car, and also can not be starmarked certificed by mercedes to be resold on their pre-owned used car lot. One of the starmarked areas is no noise issues coming from the suspension. …”
NHTSA complaint #10098526, filed 2004-11, 1,272 miles“The contact owns a 2002 mercedes E320. The contact stated that the power steering seized. The vehicle was taken to the dealer and the contact was informed that the steering lock failed and needed to be replaced. The failure mileage was 73,828 and the current mileage was 75,000. Updated 11/29/11 the consumer stated when she returned to her vehicle and inserted the key, it would not turn. The indicator said to remove the key. The consumer then made several attempts to start the car each time removing the key as directed. …”
NHTSA complaint #10434885, filed 2011-11, 73,828 milesRelated service bulletins
- 10167000Feb 18, 2014Surface damage on steering wheel trim
- 10044181Mar 12, 2012Xentry: rattling/thumping noises from the area of the steering on rough roads or when driving over road undulations. No model years given. Also included models 168 and 172.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2008 | 2 | 20% |
| 2006 | 1 | 2% |
| 2005 | 6 | 3% |
| 2004 | 2 | 1% |
| 2003 | 2 | 1% |
| 2002 | 2 | 9% |
| 2001 | 3 | 8% |
| 2000 | 2 | 5% |
| 1999 | 4 | 5% |
| 1998 | 1 | 3% |
| 1997 | 1 | 2% |
| 1996 | 3 | 7% |
Other parts of the 2002 Mercedes-Benz E320
4 complaintsEngine cooling
4 complaintsAir bags
3 complaintsBrakes
3 complaintsTransmission and drivetrain
3 complaintsSuspension
2 complaintsEngine
1 complaintsEquipment
1 complaintsExterior lighting
1 complaintsFuel system
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2002 Mercedes-Benz E320
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology