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SeatsPart report

2004 Mercedes-Benz E320 Seats Problems

Complaints
3about this part
Share
1%of 203 total for the year
Median mileage
37,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the seats of the 2004 Mercedes-Benz E320, 1% of the 203 complaints for this model year. Where a mileage was given, the median is 37,000 miles. 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The glue around front windshield has deteriorated and has caused major damage to my interior lights, electrical essemblys , interior damage to seats , dash board and flooring. Including the trunk seal is also deteriorated and causing the battery to stop working and has made my car non drivable.”

NHTSA complaint #11563988, filed 2024-01

“Dt: the contact stated that while driving she turned on seat warmer as well as the heater and she detected the odor of something burning . She turned off the heater but not the seat warmer. She continued driving but sensed a feeling of something biting the side of her leg. She discovered a spark coming from a hole in leather seat. She experienced a small burn to her leg. There were no visible flames only sparks. She turned off the seat warmer and pulled over. To extinguish any sparks she poured water onto seat. She took the vehicle to a dealer. Mercedes will replace the seat free of charge.”

NHTSA complaint #10141263, filed 2005-10, 37,000 miles

“2004 mercedes benz E320. Consumer writes in regards to seat heater malfunction. The consumer stated she turned on the seat heater. Minutes later, she began to feel heat under her left thigh and a burning smell, so she reached down to touch the seat, and quickly drew her hand back as she burned the edge of her fingers. She immediately turned off the seat heater as that was the only thing she could think of, that might have caused the extreme heat. She pulled off the road and jumped out of the vehicle. …”

NHTSA complaint #10532511, filed 2013-07

Related service bulletins

Seats: other model years

YearComplaintsShare of year
200521%
200431%
200310%
199712%
199419%

Other parts of the 2004 Mercedes-Benz E320

Fuel system
117 complaints
Brakes
50 complaints
Electrical system
13 complaints
Air bags
6 complaints
Other or unknown
6 complaints
Body and structure
6 complaints
Exterior lighting
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Engine cooling
4 complaints
Suspension
4 complaints
Electronic stability control
3 complaints
Latches, locks and linkages
3 complaints

← All problems reported for the 2004 Mercedes-Benz E320

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology