2016 Mercedes-Benz E400 Technical Service Bulletins

159 technical service bulletins (TSBs) are on record for the 2016 Mercedes-Benz E400. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10164811Aug 5, 2019Transmission and drivetrain. Throttle lift-off clunking noises at drive shafts of rear axle
• 10164810Aug 5, 2019Equipment, Suspension. Throttle lift-off clunking noises at drive shafts of front axle
• 11031729Mar 20, 2019Engine. The purpose of this letter is to advise you of additional benefits that Mercedes-Benz is providing to you regarding your vehicle ownership.
• 11031616Mar 13, 2019Engine. Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on the various Model Year (“MY”) 2014 - 2018 Mercedes-Benz vehicles listed below, the engine control unit (ECU) software may not meet current specifications. In certain circumstances when the vehicles are parked for a long duration, an erroneous activation of the “Check Engine Lamp” for the outside temperature sensor might occur.
• 10151959Jul 23, 2018Seat belts. Seat belt extender toothed rack sluggish or makes noises
• 10151948Jul 19, 2018Electronic stability control, Suspension. Display of suspension setting in head unit implausible
• 10151924Jul 2, 2018Body and structure. Liftgate intermittently does not open fully
• 10205229Nov 15, 2016Equipment. No/poor radio reception in AM frequency range.
• 10205147Nov 14, 2016Engine cooling. Ticking or pulsing noise from high-pressure pump and/or fuel injectors.
• 10205247Aug 25, 2016Equipment. Traffic information service and posibly the voice control, nonfunctional after navigation software update.
• 10205239Aug 16, 2016Equipment. "Anti-theft protection activated".
• 10235972Apr 4, 2016Equipment. Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016
• 10135598Mar 25, 2015Engine. Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
• 10135628Oct 14, 2014Equipment. iPhone mobile phone: Various complaints after software update to iOS8
• 10166080Jul 12, 2014Seats. The pneumatic 4-way lumbar support fails. Lumbar support pockets cannot be filled up or they drain.
• 10166099Jul 10, 2014Seats. Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
• 10166090Jul 10, 2014Seats. Possible complaints: 1. Memory function of electric seat fore/aft adjustment not functioning. 2. Seat fore/aft adjustment with easy entry/exit feature not functioning. 3. Head restraint presetting not functioning. 4. Seat fore/aft adjustment can only be adjusted for 2 sec with the seat adjustment switch (seat can only be adjusted in longitudinal direction in fits and starts). 5.
• 10165843Jul 10, 2014Transmission and drivetrain. Various transmission complaints in combination with the fault code P060C00 and/or P060600. With fault code P060C00 the symptoms may include the transmission switching to limp-home mode and in some case there may be a display message (assistance systems limited). With fault code P060600 there may be a display message (assistance systems limited).
• 10136031Jun 23, 2014Engine cooling. Engine noises (rattling) after engine start
• 10165849May 19, 2014Body and structure. AIRCAP functions excessively
• 10167487Mar 21, 2014Fuel system, Electrical system. Minor leaks at the oil duct of the left or right cylinder head of engines 157, 276 and 278. 1. Left cylinder head: Oil passage plug hole on left beside mechanical vacuum pump. 2. Right cylinder head: Oil passage plug hole below high-pressure pump housing.
• 10167516Mar 13, 2014Engine cooling. Sloshing noises from area of rocker panels/ longitudinal members on left and right.
• 10167527Mar 10, 2014Equipment. Air conditioning intermittently does not cool.
• 10167525Mar 3, 2014Equipment. Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
• 10167510Feb 28, 2014Electrical system, Transmission and drivetrain. The vehicle cannot be started The vehicle may start by itself shortly after the startup attempt with a delay, as the relay can be late closing. and/or The gear selection is displayed, but no gear is engaged. Gear selection is not possible. and/or Rear window wiper inoperative. and/or Various fault codes concerning disrupted communication paths are stored and/or the corresponding control units are not displayed in…
• 10167017Feb 25, 2014Back-over prevention (rear camera). The 360° camera cannot be calibrated.
• 10167009Feb 25, 2014Electrical system. Battery discharged, vehicle does not start.
• 10167002Feb 25, 2014Steering. Creaking noise when making vertical or longitudinal adjustment to electrical steering column
• 10166994Feb 25, 2014Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
• 10167003Feb 18, 2014Steering. Fault code U41600 logged in 'ES' (electric steering) control unit after software update or steering gear replacement. Note: Fault code U41600 means: Implausible data were received from the control unit "Traction system". This fault code can be erased, but is logged again after another ignition sequence. There is no fault message in the multifunction display.
• 10167000Feb 18, 2014Steering. Surface damage on steering wheel trim
• 10166989Feb 18, 2014Lane departure, Electrical system. Collision Prevention Assist (CPA) may warn for no obvious reason (optical and acoustic warning message).
• 10167006Feb 12, 2014Electrical system. Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
• 10167015Feb 10, 2014Electrical system. The key is not recognized in the electronic ignition switch, the vehicle cannot be started and/or the automatic transmission may perform an "Automatic P function" at speeds below 6 km/h.
• 10166978Feb 6, 2014Engine cooling. Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
• 10166976Feb 3, 2014Equipment. Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
• 10167040Feb 1, 2014Electrical system. This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the mbrace software does not correspond to current production configuration. An authorized Mercedes-Benz dealer will update the mbrace control module software at the next workshop visit.
• 10166993Jan 31, 2014Suspension. Creaking/squeaking noises from the front axle when steering
• 10167016Dec 12, 2013Electrical system. The Parktronic system switches to malfunction. The driver notices a fault message (4 red LEDs and 2 sec continuous signal). The following fault codes are stored in the PTS control unit (N62): A23400 - Rear PARKTRONIC warning element 1 has a malfunction. - STORED A23300 - Front PARKTRONIC warning element 1 has a malfunction. - STORED
• 10205248Aug 28, 2013Equipment. "SOS mbrace service not activated".
• 10205234Aug 21, 2013Electrical system. Software update of COMAND Online control unit.
• 10205237Aug 5, 2013Electrical system. The COMAND unit does not start or the display remains dark.
• 10205236Aug 5, 2013Electrical system. "Metadata loss- Please reimport all media data".
• 10205233Aug 5, 2013Electrical system. Mobile phone cotacts are not transferred completely.
• 10167546Jul 30, 2013Transmission and drivetrain. FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. One possible additional customer complaint could be "poor acceleration" e.g. due to engine intervention. This can affect all NAT2FE+ (7G-TRONIC PLUS) vehicles with engines OM651, OM642LS and M278 in the production period from 04/2011 to…
• 10167547Jul 26, 2013Transmission and drivetrain. Shift quality complaints and/or automatic transmission in limp-home mode in combination with one or more of the following fault codes: P060600, P072200, P072300, P072364, P072900, P073000, P073100, P073200, P073300, P073400, P073500, P076F00.
• 10205228Jul 25, 2013Equipment. No/poor radio reception in AM frequency range.
• 10167566Jul 22, 2013Electrical system. The side air vents in the instrument panel may be reflected in the side windows in sunlight
• 10167550Jul 18, 2013Steering. Single, throttle lift-off, clunking noise from the side shaft when starting off (audible at the wheel). The clunk is heard once when changing from forward to reverse (and vice versa).
• 10167564Jul 12, 2013Electrical system. Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.

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