2023 Mercedes-Benz EQB 350 4MATIC Electrical system Problems
- Complaints
- 8about this part
- Share
- 80%of 10 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 8 complaints about the electrical system of the 2023 Mercedes-Benz EQB 350 4MATIC, 80% of the 10 complaints for this model year. 4 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle battery overheated. The dealership was unable to identify the cause. I have since learned there is a battery recall on this make and model, and I believe the recall needs to be expanded to include my vehicle and the overheating was likely caused by the battery failing.”
NHTSA complaint #11767494, filed 2026-09“This safety recall is over six months old and is still unresolved. I have not felt safe driving the vehicle on the highway because of the possibility of complete power loss. I have been forced to keep paying lease payments on a car I can't drive and the manufacturer has been unresponsive. When I plug the car in to charge, all the lights in the house dim. My other EV does not do this so it must be a serious problem with this vehicle.”
NHTSA complaint #11710665, filed 2026-01““My 2023 Mercedes-Benz EQB 350 is subject to NHTSA recall 26V073 involving a high-voltage battery defect that may cause a fire. The manufacturer has instructed me to limit charging to 80% and to park the vehicle outside due to fire risk. This significantly reduces the vehicle’s usable range and creates safety concerns. Due to this 80% charging limitation, the vehicle no longer provides sufficient range for my daily commute and cannot be reliably used for its intended purpose. …”
NHTSA complaint #11730953, filed 2026-04“My 2022 Mercedes-Benz EQB has an unresolved recall (25V487000) issued July 25, 2025 — nearly 10 months ago — with status still listed as remedy not yet available. The recall is classified as URGENT: FIRE RISK WHEN PARKED on NHTSA's website for my specific vehicle. On May 6-7, 2026 I contacted Mercedes customer service three times and received conflicting safety guidance. Agent 1 told me charging above 80% was acceptable and did not advise outdoor parking. Agent 2 (appointed by a manager) told me to restrict charging and park outside immediately, and escalated to buyback team. …”
NHTSA complaint #11736400, filed 2026-05“I am reporting a substantial safety defect regarding the high-voltage battery system in my 2023 Mercedes-Benz EQB 350. The vehicle suffers from a 50% loss of advertised range (real-world range of ~95 miles vs. 210 miles advertised) and severe DC fast-charging failures. My VIN is subject to NHTSA Recalls 25V050000 and 25V894 for high-voltage battery fire risk. Per the manufacturer's safety instructions, I have been told not to charge the vehicle above 80%, which further degrades the vehicle’s utility. Additionally, the vehicle is subject to Recall 25V487000 for sudden loss of drive power. …”
NHTSA complaint #11719844, filed 2026-02Related recalls
- 26V073000Feb 6, 2026Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may…Covers: Mercedes-Benz EQB 350 4MATIC 2022–2024, EQB 300 4MATIC 2022–2024, EQB 250+ 2023–2024
- 25V894000Dec 19, 2025Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail…Covers: Mercedes-Benz EQB 350 4MATIC 2022–2023, EQB 300 4MATIC 2022–2023, EQB 250+ 2023
- 25V487000Jul 25, 2025Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be…Covers: Mercedes-Benz EQB 350 4MATIC 2022–2023, EQB 300 4MATIC 2022–2023
- 25V050000Feb 7, 2025Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail…Covers: Mercedes-Benz EQB 350 4MATIC 2022–2024, EQB 250+ 2022–2025, EQB 300 4MATIC 2022–2024
Related service bulletins
- 11038174Sep 15, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a…
- 11036511Aug 24, 2026Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket…
- 11036192Aug 12, 2026Complaint Customer Complaint: - AC charging is not possible. - The departure time, charging pause, location-based charging or target SOC limit is automatically set to 50% or to a…
- 11036142Aug 12, 2026Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5…
- 11036138Aug 11, 2026Complaint AC and DC charging are not possible. The white LED on the charging inlet completely goes OFF after plugging in the charging cable. Related DTCs in quick test: There are…
- 11035217Jul 24, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243…
- 11034506Jul 2, 2026Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167: SW has been released. Update the FSAM to the latest SW version. 465, 290, 118, 243…
- 11033855Jun 12, 2026Complaint Service code B1 displayed in the customer menu does not match the workshop code displayed in the workshop menu, e.g., 505 or 550A, which includes a service A. Cause The…
- 11033722Jun 8, 2026Complaint "Weekly profile" pre-entry climate control setting not available in the climate control menu or grayed out in the Mercedes me connect App. Cause There may be…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 8 | 80% |
| 2022 | 9 | 82% |
Other parts of the 2023 Mercedes-Benz EQB 350 4MATIC
6 complaintsOther or unknown
3 complaintsEngine
1 complaintsBody and structure
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2023 Mercedes-Benz EQB 350 4MATIC
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology