2016 Mercedes-Benz GLA 250 Electrical system Problems
- Complaints
- 6about this part
- Share
- 12%of 51 total for the year
- Median mileage
- 9,900miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the electrical system of the 2016 Mercedes-Benz GLA 250, 12% of the 51 complaints for this model year. Where a mileage was given, the median is 9,900 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a infant on board with me, and travels with me, from fredericksburg, virginia to hampton, virginia.we cloud have been killed on the way home to thanks giving dinner last monthin hampton. So, my granddaughter and I left left fredericksburg, vi all of a sudden my mercedes GLA 250 2016 slammed in park on I-95 south, I though it was the automatic sensor, the green a button. I was almost struck in the back. I then started vehicle up and moved to the right in the slower lanes. Then the automatic sensor came on you know the green a button,I turned it off. It came back by itself. …”
NHTSA complaint #11060972, filed 2018-01, 6,800 miles“My GLA250 Instrument Cluster had been glitching out. The turn signals indicators would go off when the turn signal lights are initiated. The Check engine light, high beam light, and other warning lights come on for no reason, or dim or no backlight, inaccurate gauge readings, erratic gauge needle movement, and even a completely dead cluster. I took the car to the dealership and they said the instrument cluster was faulty and needed to be replace. The car is still at the dealership because they haven't figured out how to program it right. …”
NHTSA complaint #11648710, filed 2025-03“My car puts itself into neutral while driving and while stopped. This has happened 4 times now. The dealer claims they aren’t familiar with this issue. My safety and the safety of others driving around me are in danger. Today, I was changing lanes on the feeder road, and my car locked up into neutral and wouldn’t let me drive it. The error message says “Do not shift gears. Visit dealer”. This car has been in no accidents and hasn’t had any work done other than routine work.”
NHTSA complaint #11431458, filed 2021-09“The contact owns a 2016 Mercedes-Benz gla250. The contact received notification of NHTSA campaign number: 17v627000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Occasionally, the vehicle failed to start and had to be jumpstarted. The contact had the battery and electronic board replaced; however, the failure recurred. …”
NHTSA complaint #11079661, filed 2018-03, 13,000 milesRelated service bulletins
- 11036190Aug 6, 2026Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
- 11033016May 26, 2026Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market…
- 11031218Apr 2, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a…
- 11029927Mar 4, 2026Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has…
- 11026835Dec 18, 2025Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The…
- 11018712May 30, 2025Complaint MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Head unit software variant. Remedy For all…
- 11018626May 22, 2025Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the…
- 11017119Apr 21, 2025Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
Electrical system: other model years
Other parts of the 2016 Mercedes-Benz GLA 250
17 complaintsEngine
15 complaintsAir bags
8 complaintsFuel system
6 complaintsTransmission and drivetrain
5 complaintsBrakes
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsForward collision avoidance
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaintsElectronic stability control
1 complaints
← All problems reported for the 2016 Mercedes-Benz GLA 250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology