2017 Mercedes-Benz GLA 250 Electrical system Problems
- Complaints
- 10about this part
- Share
- 32%of 31 total for the year
- Median mileage
- 74,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the electrical system of the 2017 Mercedes-Benz GLA 250, 32% of the 31 complaints for this model year. Where a mileage was given, the median is 74,000 miles. 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On 12/23/18 and again on 2/19/19 my 2017 gla shifted into neutral while driving. My dash lights went out, the vehicle shifted into neutral the radio stopped playing or skipped in and out. An error message appeared in the instrument panel transmission malfunction stop on both occasions my dealer has said it needed a software update and should not happen again. But of course it has happened 2 time in less than 2 months. This is a dangerous and potentially life threatening malefuntion. I don't believe the software update is the issue. …”
NHTSA complaint #11181284, filed 2019-02, 37,000 miles“The contact owns a 2017 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated that the warning lights turned off one after the other and the instrument cluster independently powered off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,669.”
NHTSA complaint #11750673, filed 2026-07, 89,669 miles“The contact owns a 2017 Mercedes-Benz GLA250. The contact stated while driving 30 MPH, several unknown warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the computer software needed to be updated. The vehicle was repaired but the failure reoccurred. The vehicle was taken to the dealer again and the contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 74,000.”
NHTSA complaint #11544751, filed 2023-09, 74,000 miles“The contact owns a 2017 mercedes benz gla250. The contact stated that NHTSA campaign number: 17v114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for the repair. The contact received the recall notification in april of 2016. The dealer (Mercedes-Benz of tampa 4400 n dale mabry hwy, tampa, fl, 33614) stated that the parts were unavailable for the repair and that she would need to wait on the interim letter. …”
NHTSA complaint #11004749, filed 2017-07“The contact was loaned a 2017 Mercedes-Benz gla250. The contact was provided a loaner vehicle while his vehicle was being serviced at the dealer. After parking the vehicle in a garage, the contact began to smell a burning odor. The contact then noticed smoke coming from the garage and attempted to start the vehicle in order to move the vehicle. The vehicle failed to start due to the battery having a short. The vehicle caught fire underneath the hood. The contact's granddaughter had to be hospitalized due to smoke inhalation. The local fire department extinguished the fire and filed a report. …”
NHTSA complaint #10983230, filed 2017-05Related recalls
- 17V114000Feb 23, 2017Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300…Covers: Mercedes-Benz GLA 250 2017, C300 2015–2017, CLA250 2015–2017 +7 more
Related service bulletins
- 11036190Aug 6, 2026Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11033185May 26, 2026Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the…
- 11033016May 26, 2026Complaint The customer requests deactivation of the N112/9 HERMES communication module Note: Deactivation of the HERMES control unit (N112/9) is not supported for gray-market…
- 11031218Apr 2, 2026Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a…
- 11029927Mar 4, 2026Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has…
- 11026835Dec 18, 2025Complaint The flap of the reversing camera opens and closes by itself during forward travel several times during the trip. No camera image is displayed in the head unit. The…
- 11018712May 30, 2025Complaint MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or (549+U19). Cause Head unit software variant. Remedy For all…
- 11018626May 22, 2025Complaint After a software update of HERMES communication module N112/9 has been performed on a gray import vehicle, the message "SOS - Service not activated" is displayed in the…
- 11017119Apr 21, 2025Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search…
- 11015640Mar 5, 2025Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party…
Electrical system: other model years
Other parts of the 2017 Mercedes-Benz GLA 250
10 complaintsOther or unknown
6 complaintsAir bags
4 complaintsFuel system
3 complaintsTransmission and drivetrain
3 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaintsForward collision avoidance
1 complaintsSteering
1 complaintsWheels
1 complaints
← All problems reported for the 2017 Mercedes-Benz GLA 250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology