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Electrical systemPart report

2017 Mercedes-Benz GLA 250 Electrical system Problems

Complaints
10about this part
Share
32%of 31 total for the year
Median mileage
74,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the electrical system of the 2017 Mercedes-Benz GLA 250, 32% of the 31 complaints for this model year. Where a mileage was given, the median is 74,000 miles. 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On 12/23/18 and again on 2/19/19 my 2017 gla shifted into neutral while driving. My dash lights went out, the vehicle shifted into neutral the radio stopped playing or skipped in and out. An error message appeared in the instrument panel transmission malfunction stop on both occasions my dealer has said it needed a software update and should not happen again. But of course it has happened 2 time in less than 2 months. This is a dangerous and potentially life threatening malefuntion. I don't believe the software update is the issue. …”

NHTSA complaint #11181284, filed 2019-02, 37,000 miles

“The contact owns a 2017 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated that the warning lights turned off one after the other and the instrument cluster independently powered off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,669.”

NHTSA complaint #11750673, filed 2026-07, 89,669 miles

“The contact owns a 2017 Mercedes-Benz GLA250. The contact stated while driving 30 MPH, several unknown warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the computer software needed to be updated. The vehicle was repaired but the failure reoccurred. The vehicle was taken to the dealer again and the contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 74,000.”

NHTSA complaint #11544751, filed 2023-09, 74,000 miles

“The contact owns a 2017 mercedes benz gla250. The contact stated that NHTSA campaign number: 17v114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for the repair. The contact received the recall notification in april of 2016. The dealer (Mercedes-Benz of tampa 4400 n dale mabry hwy, tampa, fl, 33614) stated that the parts were unavailable for the repair and that she would need to wait on the interim letter. …”

NHTSA complaint #11004749, filed 2017-07

“The contact was loaned a 2017 Mercedes-Benz gla250. The contact was provided a loaner vehicle while his vehicle was being serviced at the dealer. After parking the vehicle in a garage, the contact began to smell a burning odor. The contact then noticed smoke coming from the garage and attempted to start the vehicle in order to move the vehicle. The vehicle failed to start due to the battery having a short. The vehicle caught fire underneath the hood. The contact's granddaughter had to be hospitalized due to smoke inhalation. The local fire department extinguished the fire and filed a report. …”

NHTSA complaint #10983230, filed 2017-05

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2023113%
2021422%
2020327%
201927%
20181020%
20171032%
2016612%
20151112%

Other parts of the 2017 Mercedes-Benz GLA 250

Engine
10 complaints
Other or unknown
6 complaints
Air bags
4 complaints
Fuel system
3 complaints
Transmission and drivetrain
3 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Brakes
1 complaints
Forward collision avoidance
1 complaints
Steering
1 complaints
Wheels
1 complaints

← All problems reported for the 2017 Mercedes-Benz GLA 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology