2017 Mercedes-Benz GLA 250 Transmission and drivetrain Problems
- Complaints
- 3about this part
- Share
- 10%of 31 total for the year
- Median mileage
- 25,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the transmission and drivetrain of the 2017 Mercedes-Benz GLA 250, 10% of the 31 complaints for this model year. Where a mileage was given, the median is 25,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on freeway around 70 MPH, the ip display just suddenly disappear for 1 split second, then the car shifted itself into neutral and displayed the following message: transmission malfunction stop , then I coasted to the right shoulder area of the freeway, then I turned off the engine, waited for 1-2 minutes, then restarted the engine again without any issue. It happened 2 days in the row-one is yesterday afternoon; the other one this morning.”
NHTSA complaint #11150118, filed 2018-11, 13,000 miles“On 12/23/18 and again on 2/19/19 my 2017 gla shifted into neutral while driving. My dash lights went out, the vehicle shifted into neutral the radio stopped playing or skipped in and out. An error message appeared in the instrument panel transmission malfunction stop on both occasions my dealer has said it needed a software update and should not happen again. But of course it has happened 2 time in less than 2 months. This is a dangerous and potentially life threatening malefuntion. I don't believe the software update is the issue. …”
NHTSA complaint #11181284, filed 2019-02, 37,000 miles“Check engine light received a diagnosis from Mercedes dealership that the crankcase ventilator line is malfunctioning and it’s a very common issue with this model. The transmission stalls during driving, the gears do not jump properly and the car cannot reverse, extremely dangerous at intersections and on the highway. Car needs to be turned off, cooled and restarted. This issue first appeared within a month of owning the vehicle from a certified Mercedes dealership. …”
NHTSA complaint #11634299, filed 2025-01Related service bulletins
- 11037211Aug 29, 2026Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when…
- 11035005Jul 14, 2026Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of…
- 11026832Dec 19, 2025Complaint Oil residue in connector of transmission control unit in dual-clutch transmission models 724.0 and 724.1. Cause As part of the production process, the electrohydraulic…
- 11025648Nov 15, 2025Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse…
- 11022045Aug 5, 2025Complaint Customer complaints regarding automatic transmission 724.1 (8FDCT & 8FDCT hybrid) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair…
- 11019018May 21, 2025Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse…
- 11013298Jan 16, 2025Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse…
- 11010818Nov 20, 2024Complaint Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick test and/or no communication possible with VGS. Cause…
- 10186132Sep 12, 2020Humming/ vibrations/ noises from the area of the rear axle while maneuvering or when moving off
- 10155125Jan 31, 2019Noises from area of front axle
Transmission and drivetrain: other model years
Other parts of the 2017 Mercedes-Benz GLA 250
10 complaintsEngine
10 complaintsOther or unknown
6 complaintsAir bags
4 complaintsFuel system
3 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaintsForward collision avoidance
1 complaintsSteering
1 complaintsWheels
1 complaints
← All problems reported for the 2017 Mercedes-Benz GLA 250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology