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Transmission and drivetrainPart report

2019 Mercedes-Benz GLA 250 Transmission and drivetrain Problems

Complaints
12about this part
Share
41%of 29 total for the year
Median mileage
47,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 12 complaints about the transmission and drivetrain of the 2019 Mercedes-Benz GLA 250, 41% of the 29 complaints for this model year. Where a mileage was given, the median is 47,500 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving my vehicle and it shifted into neutral and would not go back into gear until I pulled over to side of the road, turned it off and back on. A check engine light came on when I restarted the vehicle and I took the vehicle to the dealership for diagnosis. They told me they couldn't find an issue and reset the check engine light. A week later, I was driving on the freeway and it shifted into neutral again at 70 miles an hour. Luckily, I was in the right hand lane and was able to coast to the side. …”

NHTSA complaint #11703689, filed 2025-12

“While driving at various speeds, my car suddenly and without warning goes into neutral. I have to them switch it into drive. It happens several times during a drive and at varying times and varying speeds.”

NHTSA complaint #11448141, filed 2022-01

“The vehicle with only 29,775 miles on it, and I bought it new, made a knocking noise in the brakes and the brake pedal jumped up and down at first stop sign when I left my house. I reapplied the brake to see if it would work. It did. I turned onto the highway and within two blocks the vehicle shifted itself into N, a message on dashboard said pull over, contact service immediately. I was able to coast then turn onto a side street. Upon stopping the vehicle, another warning came on the dashboard: Reversing Not Possible Service Required. …”

NHTSA complaint #11429422, filed 2021-08

“The contact owns a 2019 Mercedes-Benz GLA250. The contact stated that while the vehicle was at the dealer for a routine oil change, the contact was informed that the differential was fractured. The dealer provided a cost for the repair however, the vehicle was not repaired. The vehicle was taken to a used car dealer and to an independent mechanic, where the same assessment was made. The vehicle was not repaired. The contact was referred to the manufacturer for assistance in repairing the vehicle. …”

NHTSA complaint #11577393, filed 2024-03, 55,000 miles

“The contact owns a 2019 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, the transmission inadvertently shifted to neutral(N), causing a loss of drive power. The check engine warning light was illuminated, and the message See Dealer was displayed. The vehicle was restarted and driven to the residence. The vehicle was not yet diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 21V033000 (Power Train); however, the VIN was not included in the recall. …”

NHTSA complaint #11708296, filed 2026-01, 39,000 miles

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2023113%
2021211%
2020218%
20191241%
2018612%
2017310%
2016510%
20151415%

Other parts of the 2019 Mercedes-Benz GLA 250

Other or unknown
6 complaintsAir bags
4 complaintsSteering
4 complaintsBrakes
3 complaintsEngine
3 complaintsFuel system
3 complaintsElectrical system
2 complaintsForward collision avoidance
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsLane departure
1 complaintsSuspension
1 complaints

← All problems reported for the 2019 Mercedes-Benz GLA 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology