2019 Mercedes-Benz GLA 250 Problems
Compared with other Mercedes-Benz GLA 250 years
Fewer complaints than typical for this model
30/100 0.6× a typical year · 50 = typical
- Complaint rate is 0.6× that of a typical Mercedes-Benz GLA 250 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 2 of its 29 complaints were filed by the end of 2021.
- Most reported part: Transmission and drivetrain (12 complaints, median 47,500 mi).
- 11 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 29filed with NHTSA
- Median mileage
- 50,000miles, 12 complaints with mileage
- Recalls
- 11campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 27 mpgcombined, 2.0L 4-cyl FWD · 24 city / 33 hwy
Sources: NHTSA records for the 2019 Mercedes-Benz GLA 250 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 29 consumer complaints for the 2019 Mercedes-Benz GLA 250. The part named most often is transmission and drivetrain, with 12 complaints (41% of the total), followed by other or unknown (6) and air bags (4). 12 of the complaints include a mileage, and 42% of those were filed for vehicles with under 50,000 miles; the median is 50,000 miles. Of all complaints, 2 involved a crash, 2 an injury, according to the filers. NHTSA lists 11 recall campaigns and 110 technical service bulletins for this model year. Transmission and drivetrain complaints overlap with 1 recall campaign covering the control module (tcm/pcm/tecm) and 14 technical service bulletins filed under the same part. Other or unknown complaints overlap with 4 technical service bulletins filed under the same part. Compared with the other 4 Mercedes-Benz GLA 250 model years that have at least 25 complaints and are old enough to compare, this one scores 30 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown6 21%
- Air bags4 14%
- Steering4 14%
- Brakes3 10%
- Engine3 10%
- Fuel system3 10%
- Electrical system2 6.9%
- Body and structure2 6.9%
Also reported: Visibility (wipers, defrost, mirrors) (2), Lane departure (1), Suspension (1), Wheels (1).
Example complaints
Transmission and drivetrain: “I was driving my vehicle and it shifted into neutral and would not go back into gear until I pulled over to side of the road, turned it off and back on. A check engine light came on when I restarted the vehicle and I took the vehicle to the dealership for diagnosis. They told me they couldn't find an issue and reset the check engine light. A week later, I was driving on the freeway and it shifted into neutral again at 70 miles an hour. Luckily, I was in the right hand lane and was able to coast to the side. …”
NHTSA complaint #11703689, filed 2025-12Other or unknown: “The ABS Sensor light, engine light, anti skid light and 4 matic malfunction, transmission malfunction all lit up on my dashboard on Tuesday July 22, 2025. The stearing would lock up and the brakes would not break it also shifted gears into neutral. The dashboard finally told me in bold red letters (transmission malfunction STOP). It would do this then all the lights would go away. I thought it may have just been the battery since I hardly drive the car. …”
NHTSA complaint #11676757, filed 2025-07Air bags: “On December 4th 2021, while driving my airbags deployed without warning or notice. On a normal day at this time I would be traveling on the highway. The impact of the airport was so intense it stunned me and I thought another vehicle made impact. The chemicals of the airbag got al over my clothes, skin, and the interior. …”
NHTSA complaint #11466514, filed 2022-05Steering: “The emergency braking system keeps coming on every time I go to drive, my car automatically shifts into neutral gear when driving and I have an error message saying that I can’t reverse. My seat will Not go further back and I have an air bag issue light”
NHTSA complaint #11710573, filed 2026-01Mileage when problems were reported
42% of the 12 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 43,264 and 58,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2019 Mercedes-Benz GLA 250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| GLA250 FWD | 2.0L 4-cyl | 7-speed automatic | 24 | 33 | 27 | $3,050 |
| GLA250 4matic part-time 4WD | 2.0L 4-cyl | 7-speed automatic | 23 | 31 | 26 | $3,150 |
| GLA250 4matic 4WD | 2.0L 4-cyl · flex-fuel | 7-speed automatic | 23 | 31 | 26 | $3,150 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 23V854000Dec 15, 2023Structure › Body › Roof and pillarsCovers: Mercedes-Benz GLA 250 2015–2019, CLA250 2014–2019, C300 2015–2020 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof…
- 22V365000May 20, 2022Communication › Auto crash notificationCovers: Mercedes-Benz GLA 250 2017–2021, GLS 450 2017–2021, C300 2017–2021 +48 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's…
- 21V961000Dec 13, 2021Fuel system, gasoline › Fuel injection system › Fuel railCovers: Mercedes-Benz GLA 250 2019–2020, C300 2016, 2019, A 220 2019–2020 +18 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles…
- 21V197000Mar 19, 2021Structure › Body › Roof and pillarsCovers: Mercedes-Benz GLA 250 2015–2020, AMG S63 2014–2020, CLA250 2014–2019 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300…
- 21V072000Feb 12, 2021Communication › Auto crash notificationCovers: Mercedes-Benz GLA 250 2017–2021, GLC 300 2017–2021, CLA250 2017–2020 +17 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400…
- 21V058000Feb 5, 2021Communication › Auto crash notificationCovers: Mercedes-Benz GLA 250 2017–2021, C300 2016–2021, CLA250 2016–2021 +65 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the…
See all 11 recalls for the 2019 Mercedes-Benz GLA 250 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 110 on record; the latest 10 are shown.
- 11038183Sep 25, 2026Steering. Complaint Noises in the steering column area when steering. See example file in the attachments area: "MRSM‑Schleifgeräusch_SCCMGrindingNoises. MOV". Cause Under analysis. Remedy Check which area of…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037211Aug 29, 2026Transmission and drivetrain. Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a…
- 11036999Aug 15, 2026Fuel system. Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11034064Jun 19, 2026Visibility (wipers, defrost, mirrors), Engine. Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
Other model years of the Mercedes-Benz GLA 250
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 8 | — | 1 | — | 28 | — | Too new |
| 2021 | 18 | 6,600 | 9 | — | 28 | — | Stable |
| 2020 | 11 | 43,100 | 5 | — | 28 | — | Not enough data |
| 2019 | 29 | 50,000 | 11 | — | 27 | 30 · Fewer | Rising |
| 2018 | 50 | 42,500 | 12 | — | 27 | 61 · Typical | Rising |
| 2017 | 31 | 62,000 | 9 | — | 27 | 48 · Typical | Rising |
| 2016 | 51 | 35,000 | 4 | — | 28 | 50 · Typical | Rising |
| 2015 | 94 | 37,500 | 5 | — | 28 | 87 · More | Rising |
All Mercedes-Benz GLA 250 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2019 Mercedes-Benz GLA 250 have?
NHTSA recorded 29 consumer complaints for the 2019 Mercedes-Benz GLA 250 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2019 Mercedes-Benz GLA 250 is reported most often?
Transmission and drivetrain is named most often, in 12 complaints (41% of the total), followed by other or unknown with 6.
Has the 2019 Mercedes-Benz GLA 250 been recalled?
NHTSA lists 11 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2019 Mercedes-Benz GLA 250 get?
The EPA rates the 2019 Mercedes-Benz GLA 250 (GLA250, 2.0L 4-cyl) at 27 mpg combined, 24 city and 33 highway, with an estimated annual fuel cost of $3,050 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2019 Mercedes-Benz GLA 250 reported?
Among the 12 complaints that include a mileage, the median is 50,000 miles and the middle half falls between 43,264 and 58,000 miles; 42% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.