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Mercedes-Benz GLA 250Model year report

2020 Mercedes-Benz GLA 250 Problems

Complaints
11filed with NHTSA
Median mileage
43,100miles, 2 complaints with mileage
Recalls
5campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA crash rating
—no overall rating published
EPA fuel economy
28 mpgcombined, 2.0L 4-cyl FWD · 24 city / 34 hwy

Sources: NHTSA records for the 2020 Mercedes-Benz GLA 250 (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 11 consumer complaints for the 2020 Mercedes-Benz GLA 250. The part named most often is electrical system, with 3 complaints (27% of the total), followed by other or unknown (3) and engine (2). 2 of the complaints include a mileage, and 50% of those were filed for vehicles with under 50,000 miles; the median is 43,100 miles. Of all complaints, 1 an injury, according to the filers. NHTSA lists 5 recall campaigns and 142 technical service bulletins for this model year. Electrical system complaints overlap with 60 technical service bulletins filed under the same part. Other or unknown complaints overlap with 8 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Body and structure (1), Wheels (1).

Example complaints

Electrical system: “1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael for 2 years (went into shop 10+ times for same issue and not resolved. It lunges forward while driving. This also is a safety issue almost causing me to hit a pedestrian 3. Vehicle Not opening 4. Vehicle Overheating 5. Faulty Wiring 6. Screen Black out”

NHTSA complaint #11575791, filed 2024-03

Other or unknown: “Had just gotten on the expressway, when a loud gunshot noise was heard. Out of fear, I ducked down, thinking it had actually been one. However, I heard a lot of wind coming in as if a window was down, when I look up, majority of my panoramic sunroof was gone. No messages or warnings appeared on the dash, and I pulled over to document photos and videos. The shade below the sunroof was not damaged, seems to be an internal force that made it explode and shatter into a thousand pieces.”

NHTSA complaint #11682723, filed 2025-08

Fuel system: “Problem has been confirmed by dealer that the rear differential assembly needs to be replaced. This is a very common defect with gla250’s. It been recalled in the past and Mercedes Benz is putting many drivers at risk. The estimated to replace is $6100! Mercedes Benz corporation refuses to replace the part only offering $1300. That is submission that they are aware something is wrong. I don’t feel safe driving a 2020 car. There have been many class action suits but there needs to be another investigation and recall which MB knows there is a problem and hazard”

NHTSA complaint #11664899, filed 2025-06

Mileage when problems were reported

50% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 200 and 86,000 miles.

50%0–100%10–250%25–500%50–7550%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (2 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 43,100 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

202020222024420252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2020 Mercedes-Benz GLA 250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
GLA250 FWD2.0L 4-cyl7-speed automatic243428$2,950
GLA250 4matic 4WD2.0L 4-cyl7-speed automatic223025$3,300

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2020 Mercedes-Benz GLA 250 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 142 on record; the latest 10 are shown.

See all 142 bulletins →

Other model years of the Mercedes-Benz GLA 250

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20238—1—28—Too new
2021186,6009—28—Stable
20201143,1005—28—Not enough data
20192950,00011—2730 · FewerRising
20185042,50012—2761 · TypicalRising
20173162,0009—2748 · TypicalRising
20165135,0004—2850 · TypicalRising
20159437,5005—2887 · MoreRising

All Mercedes-Benz GLA 250 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2020 Mercedes-Benz GLA 250 have?

NHTSA recorded 11 consumer complaints for the 2020 Mercedes-Benz GLA 250 as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Mercedes-Benz GLA 250 is reported most often?

Electrical system is named most often, in 3 complaints (27% of the total), followed by other or unknown with 3.

Has the 2020 Mercedes-Benz GLA 250 been recalled?

NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2020 Mercedes-Benz GLA 250 get?

The EPA rates the 2020 Mercedes-Benz GLA 250 (GLA250, 2.0L 4-cyl) at 28 mpg combined, 24 city and 34 highway, with an estimated annual fuel cost of $2,950 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Mercedes-Benz GLA 250 reported?

Among the 2 complaints that include a mileage, the median is 43,100 miles and the middle half falls between 200 and 86,000 miles; 50% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.