2023 Mercedes-Benz GLA 250 Problems
- Complaints
- 8filed with NHTSA
- Median mileage
- —no mileage reported
- Recalls
- 1campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 28 mpgcombined, 2.0L 4-cyl FWD · 24 city / 34 hwy
Sources: NHTSA records for the 2023 Mercedes-Benz GLA 250 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 8 consumer complaints for the 2023 Mercedes-Benz GLA 250. The part named most often is engine, with 3 complaints (38% of the total), followed by fuel system (2) and other or unknown (2). Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 1 recall campaign and 185 technical service bulletins for this model year. Engine complaints overlap with 12 technical service bulletins filed under the same part. Fuel system complaints overlap with 4 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine3 38%
- Fuel system2 25%
- Other or unknown2 25%
- Seat belts2 25%
- Air bags1 13%
- Brakes1 13%
- Electrical system1 13%
- Suspension1 13%
Example complaints
Engine: “I am reporting a severe drivability and engine failure issue with my vehicle. The vehicle has been exclusively maintained by authorized Mercedes-Benz service centers. Immediately following a scheduled 60,000-mile (Schedule B/C) maintenance, the Check Engine Light began cycling on and off. The vehicle simultaneously developed severe drivability symptoms: the engine ran extremely rough, and acceleration became erratic and jumpy. This unpredictable power delivery and hesitation poses a significant safety hazard when accelerating or merging in traffic. …”
NHTSA complaint #11750504, filed 2026-07Fuel system: “On 2 separate occasions (August 2025 & February 2026), the car has had a transmission malfunction light come on while driving on the highway around 65-70 mph. The light comes on and immediately loses ability to accelerate. Both times the car was towed to Greensboro Mercedes. The first time they did not do anything because they didn't know what to do and it had reset itself. The second time they discovered that it needed a software update. Mercedes does NOT have the update that is needed. …”
NHTSA complaint #11746252, filed 2026-06Other or unknown: “I request that NHTSA investigate whether 2023 Mercedes-Benz GLA 250 vehicles and other H247 vehicles are susceptible to foreign-material intrusion into the HVAC blower system and whether the existing intake grille/sealing design adequately prevents debris from reaching and damaging the blower motor. …”
NHTSA complaint #11757781, filed 2026-08Seat belts: “The rear drivers side seat belt receiver would not allow the belt buckle to insert leaving the rear passenger without seatbelt protection. During the inspection process at the dealers the technician fount a small (1cm) item lodged in the receiver area. My concern is that an item of that size would be able to render the seatbelt assembly inoperable. Based on the many test criteria for these items I believe that the receiver should have been designed to prevent small items from becoming lodged into the receiver and preventing use of the seatbelt. …”
NHTSA complaint #11541607, filed 2023-08Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Fuel economy and running cost
EPA ratings for each 2023 Mercedes-Benz GLA 250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| GLA250 FWD | 2.0L 4-cyl | 8-speed automatic | 24 | 34 | 28 | $2,950 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V481000Jul 24, 2026Latches/locks/linkages › Doors › LockCovers: Mercedes-Benz GLA 250 2021–2025, GLB 250 2020–2026, GLB 250 4MATIC 2020–2026 +20 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the…
Recall details for the 2023 Mercedes-Benz GLA 250 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 185 on record; the latest 10 are shown.
- 11038188Sep 26, 2026Steering. Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038174Sep 15, 2026Electrical system. Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037211Aug 29, 2026Transmission and drivetrain. Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a…
- 11037210Aug 29, 2026Electrical system. Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fault code is stored in Y3/14 ‑ Transmission control for…
- 11036514Aug 25, 2026Transmission and drivetrain. Complaint Customers may report one or more of the following: • Transmission malfunction message • Check engine light illuminated • Shifts into N • Concern disappears after ignition cycle When…
- 11036511Aug 24, 2026Electrical system, Body and structure. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy…
- 11036343Aug 21, 2026Transmission and drivetrain. Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer…
- 11036999Aug 15, 2026Fuel system. Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the…
Other model years of the Mercedes-Benz GLA 250
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 8 | — | 1 | — | 28 | — | Too new |
| 2021 | 18 | 6,600 | 9 | — | 28 | — | Stable |
| 2020 | 11 | 43,100 | 5 | — | 28 | — | Not enough data |
| 2019 | 29 | 50,000 | 11 | — | 27 | 30 · Fewer | Rising |
| 2018 | 50 | 42,500 | 12 | — | 27 | 61 · Typical | Rising |
| 2017 | 31 | 62,000 | 9 | — | 27 | 48 · Typical | Rising |
| 2016 | 51 | 35,000 | 4 | — | 28 | 50 · Typical | Rising |
| 2015 | 94 | 37,500 | 5 | — | 28 | 87 · More | Rising |
All Mercedes-Benz GLA 250 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2023 Mercedes-Benz GLA 250 have?
NHTSA recorded 8 consumer complaints for the 2023 Mercedes-Benz GLA 250 as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Mercedes-Benz GLA 250 is reported most often?
Engine is named most often, in 3 complaints (38% of the total), followed by fuel system with 2.
Has the 2023 Mercedes-Benz GLA 250 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2023 Mercedes-Benz GLA 250 get?
The EPA rates the 2023 Mercedes-Benz GLA 250 (GLA250, 2.0L 4-cyl) at 28 mpg combined, 24 city and 34 highway, with an estimated annual fuel cost of $2,950 at 15,000 miles a year. Other engine and drive versions are rated differently.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.