2021 Mercedes-Benz GLA 250 Problems
- Complaints
- 18filed with NHTSA
- Median mileage
- 6,600miles, 2 complaints with mileage
- Recalls
- 9campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 28 mpgcombined, 2.0L 4-cyl FWD · 25 city / 34 hwy
Sources: NHTSA records for the 2021 Mercedes-Benz GLA 250 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 18 consumer complaints for the 2021 Mercedes-Benz GLA 250. The part named most often is engine, with 5 complaints (28% of the total), followed by electrical system (4) and other or unknown (4). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 6,600 miles. Of all complaints, 1 involved a crash, 2 an injury, according to the filers. NHTSA lists 9 recall campaigns and 234 technical service bulletins for this model year. Engine complaints overlap with 13 technical service bulletins filed under the same part. Electrical system complaints overlap with 1 recall campaign and 125 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine5 28%
- Electrical system4 22%
- Other or unknown4 22%
- Fuel system3 17%
- Tires2 11%
- Brakes1 5.6%
- Engine cooling1 5.6%
Also reported: Forward collision avoidance (1), Body and structure (1), Vehicle speed control (1).
Example complaints
Engine: “I purchased this car approx 3 months after real issues began. My car would have issues idling where it would sometimes turn off at stop lights and require multiple reignition attempts before proceeding. This would also happen when the auto-start feature (anti-idle/gas saving) was engaged (which is the default in the system) and this posed major safety concerns. The unstable idling of the car would result in an initial acceleration after being stopped, shortly followed by the engine dying. …”
NHTSA complaint #11544109, filed 2023-09Electrical system: “Cowl vent grille openings allowed normal environmental debris to accumulate, plug drainage and divert water onto electrical components and potentially result in a fire if not addressed. Some of the debris passes through into the hvac system and cannot be cleaned without dealer removal/repair of the hvac motor, which costs the customer more than $500 in repairs and disincentivizes mitigation. …”
NHTSA complaint #11743847, filed 2026-06Other or unknown: “My vehicle has two separate tire inflation placards. There is a placard inside the drivers door recommending 43 PSI (cold) all tires, and another placard inside the fuel door recommending 38 PSI front and 34 PSI rear (cold). Two different tire service centers have confirmed that my tires are wearing out prematurely because of overinflation. My telephone calls to Mercedes USA have been handled poorly because their representatives are poorly training and do not understand the nature of my issue.”
NHTSA complaint #11585806, filed 2024-04Fuel system: “When coming to a full stop at a red light (or any need to idle at a stop), the car frequently begins to hesitate as if it is about to cut off. I assume it has something to do with the ‘fuel saving feature’ which comes on in the form of a green symbol in the lower left of the odometer display (the engine is still running the AC) . …”
NHTSA complaint #11677929, filed 2025-08Mileage when problems were reported
100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,200 and 11,000 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Fuel economy and running cost
EPA ratings for each 2021 Mercedes-Benz GLA 250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| GLA250 FWD | 2.0L 4-cyl | 8-speed automatic | 25 | 34 | 28 | $2,950 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V481000Jul 24, 2026Latches/locks/linkages › Doors › LockCovers: Mercedes-Benz GLA 250 2021–2025, GLB 250 2020–2026, GLB 250 4MATIC 2020–2026 +20 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the…
- 23V732000Nov 1, 2023Service brakes, hydraulic › Foundation components › Disc › PadsCovers: Mercedes-Benz GLA 250 2021, A 220 2019–2020, CLA250 2020 +4 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition…
- 22V365000May 20, 2022Communication › Auto crash notificationCovers: Mercedes-Benz GLA 250 2017–2021, GLS 450 2017–2021, C300 2017–2021 +48 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's…
- 22V232000Apr 8, 2022Back over prevention › Display functionCovers: Mercedes-Benz GLA 250 2021, E 450 2019–2021, C300 2019–2021 +27 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model…
- 22V125000Mar 4, 2022Service brakes, hydraulic › Foundation components › Disc › CaliperCovers: Mercedes-Benz GLA 250 2021, AMG CLA35 2020
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG CLA 35 and 2021 GLA 250 vehicles. The rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.
- 21V354000May 14, 2021Electrical system › SoftwareCovers: Mercedes-Benz GLA 250 2021, A 220 2019–2021, GLE 450 2020–2021 +29 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for…
See all 9 recalls for the 2021 Mercedes-Benz GLA 250 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 234 on record; the latest 10 are shown.
- 11038188Sep 26, 2026Steering. Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038174Sep 15, 2026Electrical system. Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037211Aug 29, 2026Transmission and drivetrain. Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a…
- 11037210Aug 29, 2026Electrical system. Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fault code is stored in Y3/14 ‑ Transmission control for…
- 11036514Aug 25, 2026Transmission and drivetrain. Complaint Customers may report one or more of the following: • Transmission malfunction message • Check engine light illuminated • Shifts into N • Concern disappears after ignition cycle When…
- 11036511Aug 24, 2026Electrical system, Body and structure. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy…
- 11036343Aug 21, 2026Transmission and drivetrain. Dear Mercedes-Benz USA Dealers, The part numbers listed in the chart below should no longer be installed, and any existing stock must be returned to your facing PDC. The deadline for all dealer…
- 11036999Aug 15, 2026Fuel system. Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the…
Other model years of the Mercedes-Benz GLA 250
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 8 | — | 1 | — | 28 | — | Too new |
| 2021 | 18 | 6,600 | 9 | — | 28 | — | Stable |
| 2020 | 11 | 43,100 | 5 | — | 28 | — | Not enough data |
| 2019 | 29 | 50,000 | 11 | — | 27 | 30 · Fewer | Rising |
| 2018 | 50 | 42,500 | 12 | — | 27 | 61 · Typical | Rising |
| 2017 | 31 | 62,000 | 9 | — | 27 | 48 · Typical | Rising |
| 2016 | 50 | 35,000 | 4 | — | 28 | 50 · Typical | Rising |
| 2015 | 94 | 37,500 | 5 | — | 28 | 88 · More | Rising |
All Mercedes-Benz GLA 250 model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2021 Mercedes-Benz GLA 250 have?
NHTSA recorded 18 consumer complaints for the 2021 Mercedes-Benz GLA 250 as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Mercedes-Benz GLA 250 is reported most often?
Engine is named most often, in 5 complaints (28% of the total), followed by electrical system with 4.
Has the 2021 Mercedes-Benz GLA 250 been recalled?
NHTSA lists 9 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2021 Mercedes-Benz GLA 250 get?
The EPA rates the 2021 Mercedes-Benz GLA 250 (GLA250, 2.0L 4-cyl) at 28 mpg combined, 25 city and 34 highway, with an estimated annual fuel cost of $2,950 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2021 Mercedes-Benz GLA 250 reported?
Among the 2 complaints that include a mileage, the median is 6,600 miles and the middle half falls between 2,200 and 11,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.