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EnginePart report

2021 Mercedes-Benz GLA 250 Engine Problems

Complaints
5about this part
Share
28%of 18 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the engine of the 2021 Mercedes-Benz GLA 250, 28% of the 18 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I purchased this car approx 3 months after real issues began. My car would have issues idling where it would sometimes turn off at stop lights and require multiple reignition attempts before proceeding. This would also happen when the auto-start feature (anti-idle/gas saving) was engaged (which is the default in the system) and this posed major safety concerns. The unstable idling of the car would result in an initial acceleration after being stopped, shortly followed by the engine dying. …”

NHTSA complaint #11544109, filed 2023-09

“When coming to a full stop at a red light (or any need to idle at a stop), the car frequently begins to hesitate as if it is about to cut off. I assume it has something to do with the ‘fuel saving feature’ which comes on in the form of a green symbol in the lower left of the odometer display (the engine is still running the AC) . …”

NHTSA complaint #11677929, filed 2025-08

“Cowl vent grille openings allowed normal environmental debris to accumulate, plug drainage and divert water onto electrical components and potentially result in a fire if not addressed. Some of the debris passes through into the hvac system and cannot be cleaned without dealer removal/repair of the hvac motor, which costs the customer more than $500 in repairs and disincentivizes mitigation. …”

NHTSA complaint #11743847, filed 2026-06

“Engine misfired in operation requiring an emergency stop while on a mountain road. Severe check engine light turned on (Mercedes has a two stage check engine light). Vehicle was parked for 20 minutes and battery was disconnected. This appeared to fix the issue. Vehicle was brought to dealer. Dealer stated the cylinder head for early 2021 GLA 250 engines had a casting flaw that result in hot gases escaping and damaging engine. Engine and turbo rebuilt under warranty at 17000 miles.”

NHTSA complaint #11547873, filed 2023-10

“I am reporting a potential safety and mechanical defect involving the cylinder head in the Mercedes-Benz GLA 250. Many owners, including myself, have experienced premature cylinder head failure, often without warning, leading to loss of power, engine misfires, rough idling, and in some cases, sudden engine shutdown while driving. This issue appears to be widespread among GLA models equipped with the M260/M270 engine, often occurring well before 100,000 miles. It raises serious concerns about the design, durability, and safety of the engine’s top-end components. …”

NHTSA complaint #11661372, filed 2025-05

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2023338%
2021528%
2020218%
2019310%
20181020%
20171032%
20161530%
20152729%

Other parts of the 2021 Mercedes-Benz GLA 250

Electrical system
4 complaints
Other or unknown
4 complaints
Fuel system
3 complaints
Back-over prevention (rear camera)
2 complaints
Latches, locks and linkages
2 complaints
Tires
2 complaints
Transmission and drivetrain
2 complaints
Brakes
1 complaints
Engine cooling
1 complaints
Forward collision avoidance
1 complaints
Body and structure
1 complaints
Vehicle speed control
1 complaints

← All problems reported for the 2021 Mercedes-Benz GLA 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology