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EnginePart report

2016 Mercedes-Benz GLA 250 Engine Problems

Complaints
15about this part
Share
30%of 50 total for the year
Median mileage
39,156miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 15 complaints about the engine of the 2016 Mercedes-Benz GLA 250, 30% of the 50 complaints for this model year. Where a mileage was given, the median is 39,156 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving my car in motion and without any warning, the car decelerated and subsequently stalled while I was traveling on I-85 in gaffney south carolina. It went from 50 to 0 leaving me stranded on the highway. It was towed to mercedes benz of south charlotte where I was told that it was complete engine failure”

NHTSA complaint #11373880, filed 2020-11, 43,313 miles

“On august 4th, 2018, september 21st ,2018 and january 10th, 2019, my 2016 Mercedes-Benz GLA 250 shutdown in the middle of the road. Specifically, in all 3 occasions mentioned above, my vehicle shut-downed and became disabled and non-operational, abruptly and without any warnings while driving. The occurrence on september 21st, 2018 was the most severe and happened during rush hour on I-93 where we almost got hit by incoming traffic from both directions. It is a miracle that nobody was hurt. …”

NHTSA complaint #11205903, filed 2019-05, 35,000 miles

“My Mercedes-Benz, 2016GLA 250 vehicle. The automatic transmission shifts into neutral while driving. It’s happened on multiple occasions and it’s very scary. This is a dangerous safety issue! I’ve seen it’s been recalled/addressed for other GLA250 model years, but not for 2016 year models. Please bring to MB USA attention. Thank you very much for your assistance!”

NHTSA complaint #11535283, filed 2023-07

“I was driving on the highway and when I stopped because there was traffic my car completely cut off. Screen and display went back and then it came back on and went into neutral and when I went to shift gears and try to change into drive it would not allow me to change gears. I had to turn the car off and turn it back on. THIS WAS ON THE HIGHWAY!!! This happened 2 times on my way home. I have a 2016 Mercedes my coworker has the same vehicle but the 2015 model. She has the SAME ISSUE. …”

NHTSA complaint #11555303, filed 2023-11

“My car puts itself into neutral while driving and while stopped. This has happened 4 times now. The dealer claims they aren’t familiar with this issue. My safety and the safety of others driving around me are in danger. Today, I was changing lanes on the feeder road, and my car locked up into neutral and wouldn’t let me drive it. The error message says “Do not shift gears. Visit dealer”. This car has been in no accidents and hasn’t had any work done other than routine work.”

NHTSA complaint #11431458, filed 2021-09

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2023338%
2021528%
2020218%
2019310%
20181020%
20171032%
20161530%
20152729%

Other parts of the 2016 Mercedes-Benz GLA 250

Other or unknown
17 complaints
Air bags
8 complaints
Electrical system
6 complaints
Fuel system
6 complaints
Transmission and drivetrain
4 complaints
Brakes
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Forward collision avoidance
2 complaints
Steering
2 complaints
Vehicle speed control
2 complaints
Back-over prevention (rear camera)
1 complaints
Electronic stability control
1 complaints

← All problems reported for the 2016 Mercedes-Benz GLA 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology