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Mercedes-Benz GLA 250Model year report

2017 Mercedes-Benz GLA 250 Problems

Compared with other Mercedes-Benz GLA 250 years

Typical for this model

48/100 0.9× a typical year · 50 = typical

Nearby years with fewer complaints than typical and no open NHTSA investigation: 2019

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
31filed with NHTSA
Median mileage
62,000miles, 8 complaints with mileage
Recalls
9campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
27 mpgcombined, 2.0L 4-cyl FWD · 24 city / 33 hwy

Sources: NHTSA records for the 2017 Mercedes-Benz GLA 250 (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 31 consumer complaints for the 2017 Mercedes-Benz GLA 250. The part named most often is electrical system, with 10 complaints (32% of the total), followed by engine (10) and other or unknown (6). 8 of the complaints include a mileage, and 38% of those were filed for vehicles with under 50,000 miles; the median is 62,000 miles. Of all complaints, 1 a fire, 1 an injury, according to the filers. NHTSA lists 9 recall campaigns and 105 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign and 37 technical service bulletins filed under the same part. Engine complaints overlap with 4 technical service bulletins filed under the same part. Compared with the other 4 Mercedes-Benz GLA 250 model years that have at least 25 complaints and are old enough to compare, this one scores 48 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Wheels (1).

Example complaints

Electrical system: “On 12/23/18 and again on 2/19/19 my 2017 gla shifted into neutral while driving. My dash lights went out, the vehicle shifted into neutral the radio stopped playing or skipped in and out. An error message appeared in the instrument panel transmission malfunction stop on both occasions my dealer has said it needed a software update and should not happen again. But of course it has happened 2 time in less than 2 months. This is a dangerous and potentially life threatening malefuntion. I don't believe the software update is the issue. …”

NHTSA complaint #11181284, filed 2019-02, 37,000 miles

Engine: “While driving on freeway around 70 MPH, the ip display just suddenly disappear for 1 split second, then the car shifted itself into neutral and displayed the following message: transmission malfunction stop , then I coasted to the right shoulder area of the freeway, then I turned off the engine, waited for 1-2 minutes, then restarted the engine again without any issue. It happened 2 days in the row-one is yesterday afternoon; the other one this morning.”

NHTSA complaint #11150118, filed 2018-11, 13,000 miles

Other or unknown: “Received letter nov.17 for recall ref. Too.... May have insufficient electrical grounding. Want to know what the hold up is on getting this taken care of.? Its been over 6 mos. This is second recall on my gla250...please take care of this expeditiously.. There is no excuse for waiting this long for repair on my vehicle. Get off your back side and get this done.”

NHTSA complaint #11096415, filed 2018-05

Air bags: “Stearing wheel began to make a clicking sound and would hardly turn. The Front Left Malfunction Service required light came on and when I took it to the dealership they informed me that the clock spring and airbag are broken and need to be replaced. He stated the vehicale is drivable but the airbag does not work. In 2017/2018 there was a recall for this exact issue and it shows my car was impacted and the recall repair was completed but that was prior to me purchasing the vehicle. …”

NHTSA complaint #11643708, filed 2025-02

Mileage when problems were reported

38% of the 8 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 41,544 and 69,605 miles.

0%0–1013%10–2525%25–5050%50–7513%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (8 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 62,000 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

5201820202022202452026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2017 Mercedes-Benz GLA 250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
GLA250 FWD2.0L 4-cyl7-speed automatic243327$3,050
GLA250 4matic 4WD2.0L 4-cyl7-speed automatic233126$3,150
GLA250 4matic 4WD2.0L 4-cyl · flex-fuel7-speed automatic233126$3,150

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

See all 9 recalls for the 2017 Mercedes-Benz GLA 250 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 105 on record; the latest 10 are shown.

See all 105 bulletins →

Other model years of the Mercedes-Benz GLA 250

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20238—1—28—Too new
2021186,6009—28—Stable
20201143,1005—28—Not enough data
20192950,00011—2730 · FewerRising
20185042,50012—2761 · TypicalRising
20173162,0009—2748 · TypicalRising
20165135,0004—2850 · TypicalRising
20159437,5005—2887 · MoreRising

All Mercedes-Benz GLA 250 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2017 Mercedes-Benz GLA 250 have?

NHTSA recorded 31 consumer complaints for the 2017 Mercedes-Benz GLA 250 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2017 Mercedes-Benz GLA 250 is reported most often?

Electrical system is named most often, in 10 complaints (32% of the total), followed by engine with 10.

Has the 2017 Mercedes-Benz GLA 250 been recalled?

NHTSA lists 9 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2017 Mercedes-Benz GLA 250 get?

The EPA rates the 2017 Mercedes-Benz GLA 250 (GLA250, 2.0L 4-cyl) at 27 mpg combined, 24 city and 33 highway, with an estimated annual fuel cost of $3,050 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2017 Mercedes-Benz GLA 250 reported?

Among the 8 complaints that include a mileage, the median is 62,000 miles and the middle half falls between 41,544 and 69,605 miles; 38% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.