2020 Mercedes-Benz GLB 250 Suspension Problems
- Complaints
- 6about this part
- Share
- 11%of 54 total for the year
- Median mileage
- 22,300miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the suspension of the 2020 Mercedes-Benz GLB 250, 11% of the 54 complaints for this model year. Where a mileage was given, the median is 22,300 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“CV joint axle. This car does not maintain its lane. Drives misaligned and sounds like there is a cracking noise like something is breaking under driverside steering wheel. Attention assist comes on often. This issue appeared shortly after purchasing 05/24. The vehicle had been inspected multiple times by Mercedes. Supposedly there were looks bolts underneath that were tightened. Problem persists every-time vehicle is driven.”
NHTSA complaint #11633560, filed 2025-01“The contact owns a 2020 Mercedes Benz GLB250. The contact stated that while her husband was driving at approximately 45 mph and merged to the left, the driver was losing control of the steering and crashed into the meridian. The contact noticed that the front axle fractured and detached from the vehicle. A police report was filed. The vehicle was towed to a towing lot. The dealer was not contacted. The vehicle was damaged. The contact received a notification of NHTSA Campaign Number: 21v99000 (steering, suspension). The manufacturer was notified of the failure. …”
NHTSA complaint #11451402, filed 2022-02, 22,300 miles“The contact owns a 2020 Mercedes-Benz GLB250. The contact received a recall notification for NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that the parts for the recall repair were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.”
NHTSA complaint #11450937, filed 2022-02Related service bulletins
- 11032789May 16, 2026Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low…
- 11029964Mar 10, 2026Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low…
- 11012803Jan 9, 2025Complaint There may be creaking noises when steering while stationary or driving slowly. See Example Noise attachment Cause The vehicle level of the front axle may be too low…
Suspension: other model years
Other parts of the 2020 Mercedes-Benz GLB 250
14 complaintsOther or unknown
11 complaintsElectrical system
10 complaintsEngine
6 complaintsFuel system
5 complaintsAir bags
4 complaintsSteering
4 complaintsVehicle speed control
3 complaintsBack-over prevention (rear camera)
2 complaintsBrakes
2 complaintsTransmission and drivetrain
2 complaintsEquipment
1 complaints
← All problems reported for the 2020 Mercedes-Benz GLB 250
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology