Mercedes-Benz GLB 250 Problems by Model Year
NHTSA recorded 105 consumer complaints across the 4 model years of the Mercedes-Benz GLB 250 (2020–2023) that have at least 5 complaints. 2020 has the most, with 54. Across all years, the part named most often is other or unknown (27 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All GLB 250 model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2023 | 11 | 18,000 | 1 | 176 | — | Too new |
| 2022 | 11 | 2,575 | 1 | 204 | — | Not enough data |
| 2021 | 29 | 30,600 | 11 | 225 | Not compared (fewer than 3 comparable model years) | Rising |
| 2020 | 54 | 11,820 | 20 | 240 | Not compared (fewer than 3 comparable model years) | Falling |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Other or unknown27 24%
- Body and structure19 17%
- Engine18 16%
- Electrical system16 14%
- Suspension11 9.6%
- Fuel system9 7.9%
- Transmission and drivetrain8 7.0%
- Visibility (wipers, defrost, mirrors)6 5.3%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2020: “Four weeks ago I turned on my car and saw a warning light that said leftside curtain airbag malfunction . I immediately called the mercedes 800 number and they transferred me to my local service center. I took it in and the guy was super nice, they provided me with a loaner and he said he would call me when the work was complete. He called me that evening and told me that my car was ready. I picked it up the next morning and the warning light was gone. Yes! Flashforward three weeks and the warning light came on again. …”
NHTSA complaint #11361424, filed 2020-09, 4,253 miles2021: “Family and I were driving on the interstate and heard a loud bang (like a shotgun) followed by immediate glass everywhere. The panoramic sunroof exploded. We had to drive 4 hours like this - lucky we didn’t jerk the wheel on the interstate with the noise. Absolutely sickening that this is so prevalent and Mercedes won’t do anything about it.”
NHTSA complaint #11734501, filed 2026-042023: “My 2023 Mercedes-Benz GLB 250 is experiencing engine misfires and fault codes consistent with a known cylinder head defect that is the subject of a recall affecting 2022 and earlier models. A certified mechanic has confirmed the issue aligns with the recall defect. Despite identical symptoms and engine configuration, my VIN is excluded. The condition results in loss of power and creates a potential safety hazard while driving. …”
NHTSA complaint #11733918, filed 2026-04Other Mercedes-Benz models
3,965 complaintsMercedes-Benz E350
2,215 complaintsMercedes-Benz E320
1,164 complaintsMercedes-Benz ML350
952 complaintsMercedes-Benz GLK350
901 complaintsMercedes-Benz ML320
740 complaintsMercedes-Benz C250
725 complaintsMercedes-Benz GLC 300
659 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology