2023 Mercedes-Benz GLB 250 Problems
- Complaints
- 11filed with NHTSA
- Median mileage
- 18,000miles, 1 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 4–5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 27 mpgcombined, 2.0L 4-cyl FWD · 24 city / 32 hwy
Sources: NHTSA records for the 2023 Mercedes-Benz GLB 250 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 11 consumer complaints for the 2023 Mercedes-Benz GLB 250. The part named most often is engine, with 4 complaints (36% of the total), followed by other or unknown (3) and transmission and drivetrain (2). 1 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 18,000 miles. NHTSA lists 1 recall campaign and 176 technical service bulletins for this model year. Engine complaints overlap with 9 technical service bulletins filed under the same part. Other or unknown complaints overlap with 7 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Engine4 36%
- Other or unknown3 27%
- Brakes1 9.1%
- Fuel system1 9.1%
- Body and structure1 9.1%
Example complaints
Engine: “My 2023 Mercedes-Benz GLB 250 is experiencing engine misfires and fault codes consistent with a known cylinder head defect that is the subject of a recall affecting 2022 and earlier models. A certified mechanic has confirmed the issue aligns with the recall defect. Despite identical symptoms and engine configuration, my VIN is excluded. The condition results in loss of power and creates a potential safety hazard while driving. …”
NHTSA complaint #11733918, filed 2026-04Other or unknown: “Reporting because I see reports on other searches of this happening on other Mercedes Benz various years and models, the front stationary roof panel has shattered, cracked. I was lucky, my vehicle is only cracked (leaving my windshield components open to the weather , ie rain in Washington). Others report shattering while driving and having injuries from blowing glass. This appears to be an ongoing problem with Mercedes, they want over $2000 to fix a common problem with their vehicles.”
NHTSA complaint #11733638, filed 2026-04Transmission and drivetrain: “The contact owns a 2023 Mercedes-Benz GLB250. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.”
NHTSA complaint #11656155, filed 2025-04, 18,000 milesMileage when problems were reported
100% of the 1 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 18,000 and 18,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2023 Mercedes-Benz GLB 250. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| GLB-Class · SUV AWD | ★★★★★ | 5 / 4 | 5 | 5 | 4 · 15.9% risk |
| GLB-Class · SUV FWD | ★★★★☆ | 5 / 4 | 5 | 5 | 4 · 17.9% risk |
Driver aids listed by NHTSA for the 2023 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2022: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2023 Mercedes-Benz GLB 250 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| GLB250 FWD | 2.0L 4-cyl | 8-speed automatic | 24 | 32 | 27 | $3,050 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V481000Jul 24, 2026Latches/locks/linkages › Doors › LockCovers: Mercedes-Benz GLB 250 2020–2026, GLB 250 4MATIC 2020–2026, AMG GLB35 2021–2026 +20 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the…
Recall details for the 2023 Mercedes-Benz GLB 250 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 176 on record; the latest 10 are shown.
- 11038188Sep 26, 2026Steering. Complaint Slight creaking noises when steering. Cause Noises may come from one or more sleeves of the horn contact plate. Remedy Remove the horn contact plate and check the sleeves for noise; see…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038174Sep 15, 2026Electrical system. Complaint Radio station cover art does not refresh when switching stations. The UI continues to show the old station’s artwork instead of updating to the new one. Cause When a new station change…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037211Aug 29, 2026Transmission and drivetrain. Complaint Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction during certain driving situations. May be most noticeable when transitioning from a…
- 11037210Aug 29, 2026Electrical system. Complaint Temporary no start condition with check engine light and multiple warning messages. When performing a quick test, the following fault code is stored in Y3/14 ‑ Transmission control for…
- 11036514Aug 25, 2026Transmission and drivetrain. Complaint Customers may report one or more of the following: • Transmission malfunction message • Check engine light illuminated • Shifts into N • Concern disappears after ignition cycle When…
- 11036511Aug 24, 2026Electrical system, Body and structure. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy…
- 11036999Aug 15, 2026Fuel system. Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the…
- 11036142Aug 12, 2026Electrical system. Complaint 1. General Diagnostic Tips 2. One or More PARK Sensor Activations 3. Red Ring Around Vehicle 4. "Active Parking and Parking Assist Inoperative" on Instrument Cluster 5. Cameras 6. Other…
Other model years of the Mercedes-Benz GLB 250
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 11 | 18,000 | 1 | 4–5 | 27 | — | Too new |
| 2022 | 11 | 2,575 | 1 | 4–5 | 27 | — | Not enough data |
| 2021 | 29 | 30,600 | 11 | 4–5 | 26 | Not compared (fewer than 3 comparable model years) | Rising |
| 2020 | 54 | 11,820 | 20 | — | 26 | Not compared (fewer than 3 comparable model years) | Falling |
All Mercedes-Benz GLB 250 model years
Frequently asked questions
How many NHTSA complaints does the 2023 Mercedes-Benz GLB 250 have?
NHTSA recorded 11 consumer complaints for the 2023 Mercedes-Benz GLB 250 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Mercedes-Benz GLB 250 is reported most often?
Engine is named most often, in 4 complaints (36% of the total), followed by other or unknown with 3.
Has the 2023 Mercedes-Benz GLB 250 been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2023 Mercedes-Benz GLB 250 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2023 Mercedes-Benz GLB 250 4–5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2023 Mercedes-Benz GLB 250 get?
The EPA rates the 2023 Mercedes-Benz GLB 250 (GLB250, 2.0L 4-cyl) at 27 mpg combined, 24 city and 32 highway, with an estimated annual fuel cost of $3,050 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2023 Mercedes-Benz GLB 250 reported?
Among the 1 complaints that include a mileage, the median is 18,000 miles and the middle half falls between 18,000 and 18,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.