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EnginePart report

2021 Mercedes-Benz GLB 250 Engine Problems

Complaints
7about this part
Share
24%of 29 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the engine of the 2021 Mercedes-Benz GLB 250, 24% of the 29 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When my car sits in the rain for long periods of time, while driving, it will automatically switch into neutral and give me a transmission malfunction stop & service required do not shift gears visit dealer sign on the dash. This has happened at least 7 times in 2 years since March 2024. The latest time it happened was last week. I will get into my car after a day at work, when it has been raining, drive a few miles and the car will switch into neutral and display those signs. This is incredibly dangerous for my safety as the driver, any passengers and any other cars on the road. …”

NHTSA complaint #11721700, filed 2026-03

“We purchased a brand new Mercedes GLB in January 2021, I noticed the car started to shake. On our way leaving Zion National Park, the car started shaking really hard and the engine light turned on. The car wouldn't accelerate. We had to pull over on the side of the road. We barely made it to the dealer in St. George, Utah, with the car shaking the entire time. We met with Ryan Poleszak the service adviser, and he said that he has seen this problem several times with Mercedes 4-cylinder engines in GLB, GLA, and C-class models in the past, and it looks like the car needs a new engine. …”

NHTSA complaint #11467987, filed 2022-06

“Engine locked up while driving out of state on the interstate. Vehicle lost all power and engine stopped functioning. Managed to pull over and stop the vehicle on the side of the interstate. Had truck towed to repair shop where they diagnosed connecting rod/crankshaft bearing failure, as well as lifter and cylinder misfire/failure on cylinder 7. Metal shavings were discovered in the oil, and engine locked up and cannot be repaired. …”

NHTSA complaint #11704669, filed 2025-12

“In April 2025, my 2021 Mercedes-Benz GLB 250 (81,000 miles) suffered repeated engine issues caused by a cylinder head failure. The dealer attempted a cylinder head replacement, but during their own test drive after repairs, the engine completely seized and failed again on their property. This indicates a severe defect in the engine assembly that risks sudden power loss while driving, which could cause an accident. Prior to the failure, there were warning messages about misfires and rough idle. …”

NHTSA complaint #11668223, filed 2025-06

“Jerking and loud noise from the engine after attempting to accelerate from a red light stop. Vehicle is idling very roughly and almost sounds like a diesel engine. Check engine light came on. Inspection at the dealership found multiple faults for camshaft positions deviating from the specified value. When the oil filter was removed, the shop reported finding some metal particles in the oil. The conclusion was that a mechanical fault caused a metal part in the engine to brake and clog up the engine. …”

NHTSA complaint #11665355, filed 2025-06

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2023436%
202219%
2021724%
2020611%

Other parts of the 2021 Mercedes-Benz GLB 250

Other or unknown
10 complaints
Electrical system
4 complaints
Suspension
4 complaints
Body and structure
3 complaints
Transmission and drivetrain
3 complaints
Back-over prevention (rear camera)
2 complaints
Fuel system
2 complaints
Steering
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Wheels
2 complaints
Air bags
1 complaints
Brakes
1 complaints

← All problems reported for the 2021 Mercedes-Benz GLB 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology