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Other or unknownPart report

2021 Mercedes-Benz GLB 250 Other or unknown Problems

Complaints
10about this part
Share
34%of 29 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the other or unknown of the 2021 Mercedes-Benz GLB 250, 34% of the 29 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Family and I were driving on the interstate and heard a loud bang (like a shotgun) followed by immediate glass everywhere. The panoramic sunroof exploded. We had to drive 4 hours like this - lucky we didn’t jerk the wheel on the interstate with the noise. Absolutely sickening that this is so prevalent and Mercedes won’t do anything about it.”

NHTSA complaint #11734501, filed 2026-04

“When my car sits in the rain for long periods of time, while driving, it will automatically switch into neutral and give me a transmission malfunction stop & service required do not shift gears visit dealer sign on the dash. This has happened at least 7 times in 2 years since March 2024. The latest time it happened was last week. I will get into my car after a day at work, when it has been raining, drive a few miles and the car will switch into neutral and display those signs. This is incredibly dangerous for my safety as the driver, any passengers and any other cars on the road. …”

NHTSA complaint #11721700, filed 2026-03

“Escalating Safety Concern – Loud Clunking, Thumping, and Cracking from Front Axle at Low Speeds We are long-time loyal customers and currently own four identical Mercedes-Benz models. Unfortunately, one of our vehicles, a 2021 mb glb250 has recently developed severe clunking, thumping, and loud cracking noises originating from the front axle area, noticeable especially at low speeds. The problem appeared suddenly and is rapidly worsening. After researching the issue, we’ve discovered that many owners of the exact same model and model year report identical symptoms. …”

NHTSA complaint #11701110, filed 2025-11

“The car has 29,000 miles and I took it on a two day trip across part of the country. It was driven hard but had a oil change before leaving. After arriving home it started to sputter and have no energy . I had the cabin filter and engine filter changed and another oil change just in case. took it to deal as it continued to sputter, even worse, jerk forward. It blew a cylinder head. Checking the internet I find that this is a usual problem with this year and model car. Why isn't it in the recall if a lot of this model has this problem?”

NHTSA complaint #11520946, filed 2023-05

“The component that appears to have malfunctioned is the front axle integral carrier (front subframe) and the related front suspension geometry, as the vehicle now exhibits a persistent pull to the left and degraded steering stability after the dealer replaced the front lower control arms, engine mounts, and performed alignments; this area of the vehicle is fully available for inspection upon request. …”

NHTSA complaint #11719310, filed 2026-02

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2023327%
2022327%
20211034%
20201120%

Other parts of the 2021 Mercedes-Benz GLB 250

Engine
7 complaints
Electrical system
4 complaints
Suspension
4 complaints
Body and structure
3 complaints
Transmission and drivetrain
3 complaints
Back-over prevention (rear camera)
2 complaints
Fuel system
2 complaints
Steering
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Wheels
2 complaints
Air bags
1 complaints
Brakes
1 complaints

← All problems reported for the 2021 Mercedes-Benz GLB 250

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology