2017 Mercedes-Benz GLS 550 Problems
- Complaints
- 6filed with NHTSA
- Median mileage
- 54,000miles, 3 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 16 mpgcombined, 4.7L 8-cyl 4WD · 14 city / 18 hwy
Sources: NHTSA records for the 2017 Mercedes-Benz GLS 550 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 6 consumer complaints for the 2017 Mercedes-Benz GLS 550. The part named most often is other or unknown, with 3 complaints (50% of the total), followed by engine (1) and fuel system (1). 3 of the complaints include a mileage, and 33% of those were filed for vehicles with under 50,000 miles; the median is 54,000 miles. NHTSA lists 5 recall campaigns and 82 technical service bulletins for this model year. Other or unknown complaints overlap with 3 technical service bulletins filed under the same part. Engine complaints overlap with 1 technical service bulletin filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown3 50%
- Engine1 17%
- Fuel system1 17%
Example complaints
Other or unknown: “I purchased a 2017 gls 550 in january 2018 from loeber motors in lincolnwood illinois. The sticker on the vehicle represented that there were 'all season' tires on the vehicle. After numerous guarantees from the salesmen, I was assured that the vehicle would be 'safe' on the factory tires as they were represented as all season. It was not until I found myself driving through a spring snowstorm in wisconsin that I realized that there was something terribly wrong with the way the vehicle was handling in the storm. …”
NHTSA complaint #11092420, filed 2018-05, 11,000 milesEngine: “We had our Mercedes GLS550 2017 with 59,295 overheat and call for immediate shut down on the Massachusetts Turnpike with my wife and child in the car. It was quite a dangerous situation because the failure caused by hose assembly 166-830-15-00 clamp (as described by the dealer as the reason for the loss of fluid and hose failure) caused almost an immediate overheating. The service advisor stated that it is a quite common failure . …”
NHTSA complaint #11444249, filed 2021-12Transmission and drivetrain: “Rear axle lock up briefly made a sound like someone rear ended the car and snap the left side rear cv axle. Vehicle is awd and does not move on its own power.. Shop tow SUV and on the air found the axle inner joint just spins but car does not move, they pulled the axle and the is metal burnt into the axle shaft seems rear diff lock up, oil was clean on the differential.”
NHTSA complaint #11340655, filed 2020-07, 105,110 milesMileage when problems were reported
33% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 11,000 and 105,110 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2017 Mercedes-Benz GLS 550 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| GLS550 4matic 4WD | 4.7L 8-cyl | 9-speed automatic | 14 | 18 | 16 | $5,150 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V058000Feb 5, 2021Communication › Auto crash notificationCovers: Mercedes-Benz GLS 550 2017–2019, C300 2016–2021, CLA250 2016–2021 +65 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the…
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz GLS 550 2017, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 18V272000Apr 27, 2018Suspension › FrontCovers: Mercedes-Benz GLS 550 2017, ML350 2012–2015, AMG ML63 2012–2015 +13 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550…
- 17V816000Dec 18, 2017Latches/locks/linkages › Doors › LatchCovers: Mercedes-Benz GLS 550 2017–2018, S63 2017–2018, GLS 450 2017 +14 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600…
- 17V077000Feb 8, 2017Latches/locks/linkagesCovers: Mercedes-Benz GLS 550 2017, GLS 450 2017, GLE 350 2017 +6 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In…
Recall details for the 2017 Mercedes-Benz GLS 550 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 82 on record; the latest 10 are shown.
- 11038187Sep 26, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037987Sep 14, 2026Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or…
- 11037616Sep 4, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036077Aug 5, 2026Transmission and drivetrain. Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case is necessary, all supporting documentation is available…
- 11035780Aug 4, 2026Other or unknown, Transmission and drivetrain. Complaint Mercedes-Benz USA is currently experiencing limited availability of transmission fluid specification ATF 236.17 due to a global supply constraint. 236.17 ATF 1L and 5L (PNs: A002989060312…
Other model years of the Mercedes-Benz GLS 550
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2018 | 6 | 7,000 | 3 | — | 16 | — | Not enough data |
| 2017 | 6 | 54,000 | 5 | — | 16 | — | Not enough data |
All Mercedes-Benz GLS 550 model years
Frequently asked questions
How many NHTSA complaints does the 2017 Mercedes-Benz GLS 550 have?
NHTSA recorded 6 consumer complaints for the 2017 Mercedes-Benz GLS 550 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Mercedes-Benz GLS 550 is reported most often?
Other or unknown is named most often, in 3 complaints (50% of the total), followed by engine with 1.
Has the 2017 Mercedes-Benz GLS 550 been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2017 Mercedes-Benz GLS 550 get?
The EPA rates the 2017 Mercedes-Benz GLS 550 (GLS550 4matic, 4.7L 8-cyl) at 16 mpg combined, 14 city and 18 highway, with an estimated annual fuel cost of $5,150 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Mercedes-Benz GLS 550 reported?
Among the 3 complaints that include a mileage, the median is 54,000 miles and the middle half falls between 11,000 and 105,110 miles; 33% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.