2018 Mercedes-Benz GLS 550 Problems
- Complaints
- 6filed with NHTSA
- Median mileage
- 7,000miles, 5 complaints with mileage
- Recalls
- 3campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 16 mpgcombined, 4.7L 8-cyl 4WD · 14 city / 19 hwy
Sources: NHTSA records for the 2018 Mercedes-Benz GLS 550 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 6 consumer complaints for the 2018 Mercedes-Benz GLS 550. The part named most often is other or unknown, with 2 complaints (33% of the total), followed by brakes (1) and electrical system (1). 5 of the complaints include a mileage, and 80% of those were filed for vehicles with under 50,000 miles; the median is 7,000 miles. NHTSA lists 3 recall campaigns and 88 technical service bulletins for this model year. Other or unknown complaints overlap with 3 technical service bulletins filed under the same part. Brakes complaints overlap with 1 recall campaign and 2 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown2 33%
- Brakes1 17%
- Electrical system1 17%
- Seat belts1 17%
- Suspension1 17%
Example complaints
Other or unknown: “I was driving in a rural area when all of a sudden I heard what sounded like an explosion. My first instinct was that I had blown a tire because it was so loud. However, the car was handling fine and no warning messages came on. My husband and I both said what was that? Everything on seemed fine mechanically so we kept driving, but a bit shaken by the sudden loud noise. I few hours later we stopped for gas. As my husband went to clean the windshield he noticed the shatter of the glass roof panel. We thought back to the incident earlier and realized that must have been the sound me heard. …”
NHTSA complaint #11154785, filed 2018-11, 7,000 milesBrakes: “The contact owns a 2018 Mercedes Benz GLS550. The contact stated that when the brake pedal was depressed there was an abnormal noise detected. The brake warning indicator light was illuminated. The contact stated that the brake pad on one side of the disc was completely worn, and the other side of the disc was like new with a full thick pad. The vehicle was taken to the local dealer and the contact was informed that the brake rotor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure however, no further assistance was provided. …”
NHTSA complaint #11429716, filed 2021-08, 4,500 milesElectrical system: “Seatbelt had tightened and not released when my body moves. Brakes are not applied. Typically during driving I'm small enough to maneuver my hand down to release red seat belt button. I've had to stop my vehicle 5-10 times to release belt. I have 2 small kids 7/ 11 both are 60 pounds they are 4 feet tall and 4'6' 7 year old still uses booster I''ve checked belts to the best of my ability but I'm 110 lbs 5'2' and have no mechanical training or experience or certifications this has been noted to mercedes and the problem is never really discussed. …”
NHTSA complaint #11297292, filed 2020-01, 32,000 milesMileage when problems were reported
80% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 4,500 and 32,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2018 Mercedes-Benz GLS 550 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| GLS550 4matic 4WD | 4.7L 8-cyl | 9-speed automatic | 14 | 19 | 16 | $5,150 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 21V058000Feb 5, 2021Communication › Auto crash notificationCovers: Mercedes-Benz GLS 550 2017–2019, C300 2016–2021, CLA250 2016–2021 +65 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the…
- 18V539000Aug 16, 2018Service brakes, hydraulicCovers: Mercedes-Benz GLS 550 2018, GLS 450 2018, GLE 350 2018 +4 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles…
- 17V816000Dec 18, 2017Latches/locks/linkages › Doors › LatchCovers: Mercedes-Benz GLS 550 2017–2018, S63 2017–2018, GLS 450 2017 +14 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600…
Recall details for the 2018 Mercedes-Benz GLS 550 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 88 on record; the latest 10 are shown.
- 11038187Sep 26, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037987Sep 14, 2026Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or…
- 11037616Sep 4, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036999Aug 15, 2026Fuel system. Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA is extending the…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036077Aug 5, 2026Transmission and drivetrain. Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case is necessary, all supporting documentation is available…
Other model years of the Mercedes-Benz GLS 550
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2018 | 6 | 7,000 | 3 | — | 16 | — | Not enough data |
| 2017 | 6 | 54,000 | 5 | — | 16 | — | Not enough data |
All Mercedes-Benz GLS 550 model years
Frequently asked questions
How many NHTSA complaints does the 2018 Mercedes-Benz GLS 550 have?
NHTSA recorded 6 consumer complaints for the 2018 Mercedes-Benz GLS 550 as of Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2018 Mercedes-Benz GLS 550 is reported most often?
Other or unknown is named most often, in 2 complaints (33% of the total), followed by brakes with 1.
Has the 2018 Mercedes-Benz GLS 550 been recalled?
NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2018 Mercedes-Benz GLS 550 get?
The EPA rates the 2018 Mercedes-Benz GLS 550 (GLS550 4matic, 4.7L 8-cyl) at 16 mpg combined, 14 city and 19 highway, with an estimated annual fuel cost of $5,150 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2018 Mercedes-Benz GLS 550 reported?
Among the 5 complaints that include a mileage, the median is 7,000 miles and the middle half falls between 4,500 and 32,000 miles; 80% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.