2014 Mercedes-Benz ML350 Other or unknown Problems
- Complaints
- 17about this part
- Share
- 25%of 68 total for the year
- Median mileage
- 24,750miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 17 complaints about the other or unknown of the 2014 Mercedes-Benz ML350, 25% of the 68 complaints for this model year. Where a mileage was given, the median is 24,750 miles. 3 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Sunroof exploding - was driving on the freeway at around 70mph when I heard a loud bang. I could tell it came from above and could tell the sunroof had shattered. I came to a safe stop to inspect and my suspicions were proven right. It happened suddenly without any warning. There were no trucks near me. Neither was I driving under an overpass. There was no impact from anything. I have attached a photo of the damage. …”
NHTSA complaint #11091112, filed 2018-04, 47,000 miles“2014 ML350 shut off while driving in the fast lane of a major highway. I had taken the vehicle for service, then three wks later because the car was losing power. The dealership checked it over the next day and assured me the car was perfect and had found no problems. The next day the car shut-off on the highway. The car was towed to the dealership where they eventually discovered a defect in the car. I no longer feel safe driving this vehicle.”
NHTSA complaint #10908813, filed 2016-09, 34,000 miles“1. It was on I-15 highway north bound around 9:44 am, 2/1/2018. 2. This vehicle suddenly lost power and applied brake by itself ! That resulted in drastically speed drop in a very short time. I tried to gas it and I can feel engine is still running, but speed was kept dropping. 3. I almost hit by the cars behind me during the time I tried to pull over to road side. 4. When I fully stopped on I-15 road side, engine is still responsive (RPM can go up), but the car can't move forward. …”
NHTSA complaint #11072994, filed 2018-02, 68 miles“In my neighborhood approaching a stop sign about 20 yards away. The car all of a sudden accelerated at a high rate of speed. I was going too fast to make the right turn and the brakes did not stop the car. I ended up running through the stop sign up an incline and into the woods hitting multiple trees before coming to a stop. This caused over $18,000 damage to the vehicle (not including damage to the under carriage). Not only was this pretty frightening but what could have happened if I wasn't in my neighborhood when this took place could have killed somebody. It really shook me up. …”
NHTSA complaint #11290208, filed 2019-12, 47,600 miles“Pulling into garage, put car into park and all of sudden, went into neutral car started to roll back (floor of garage has slight angle). At first could not put car into drive . Finally got it into drive, moved car forward and then was able to put it into park this happened once before, last year, mercedes could not find anything wrong. Car being brought to mercedes on october 5, 2015”
NHTSA complaint #10778999, filed 2015-10, 18,000 milesRelated service bulletins
- 10179966Jul 31, 2020Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2015 | 9 | 17% |
| 2014 | 17 | 25% |
| 2013 | 10 | 18% |
| 2012 | 2 | 3% |
| 2011 | 4 | 4% |
| 2010 | 3 | 3% |
| 2009 | 2 | 2% |
| 2008 | 3 | 4% |
| 2007 | 1 | 1% |
| 2006 | 5 | 3% |
| 2004 | 2 | 6% |
| 2003 | 2 | 8% |
Other parts of the 2014 Mercedes-Benz ML350
20 complaintsEngine
16 complaintsFuel system
12 complaintsLane departure
5 complaintsBody and structure
5 complaintsAir bags
4 complaintsSteering
4 complaintsTransmission and drivetrain
4 complaintsVehicle speed control
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsExterior lighting
2 complaintsWheels
2 complaints
← All problems reported for the 2014 Mercedes-Benz ML350
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology