2014 Mercedes-Benz ML350 Problems
Compared with other Mercedes-Benz ML350 years
Typical for this model
55/100 1.1× a typical year · 50 = typical
- Complaint rate is 1.1× that of a typical Mercedes-Benz ML350 year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 10 of its 68 complaints were filed by the end of 2016.
- Most reported problem: Engine stalling, misfires and wiring or sensor faults (17 complaints, median 26,000 mi).
- 4 recall campaigns on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with a typical complaint level and no open NHTSA investigation: 2013
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 68filed with NHTSA
- Median mileage
- 39,200miles, 34 complaints with mileage
- Recalls
- 4campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 20 mpgcombined, 3.5L 6-cyl RWD · 18 city / 23 hwy
Sources: NHTSA records for the 2014 Mercedes-Benz ML350 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Owners of the 2014 ML350 most often describe the vehicle stalling or losing power, frequently traced to water collecting in the spare tire well and reaching the fuel pump control electronics, or to engine and wiring faults. Electrical complaints are the largest group, covering instrument cluster and battery drain problems, driver-assist warnings, and turn signals that quit mid-drive. Many reports come in at relatively low mileage, with engine complaints clustered around 16,000 miles and electrical ones nearer 43,000 miles.
- Fuel system
Stall or power loss after water in spare tire well
- 16 complaints (24%)
- median 47,000 mi at 6.8 yrs old (6 state mileage, few)
- filed 2014–2025
Complaints describe the engine shutting off or losing power while driving, sometimes with dashboard lights coming on and the vehicle unable to restart for a period. Several owners traced this to water accumulating in the spare tire wheel well, where it reaches the fuel pump control electronics. Some report the condition returned after the recall remedy was performed, with drain plugs or drainage repairs not keeping the well dry. Reported across a wide mileage range, from around 59,000 up to 185,000 miles, often after rain or in vehicles used in wet conditions.
What to check: Ask whether recall 22V955000 was completed and lift the spare tire cover to check for water, dampness or rust in the wheel well. Confirm the drain plug is present and clear.
2 excerpts from owner complaints in NHTSA records
“As we were driving 50mph, the car stalled and lost all power. The dashboard lights all lit up and the car wouldn't start. I don't get unnerved easily and it was fairly intense not being able to move your car out of traffic. After about 5 mins, the car would start again only to stop a minute or so later. After taking the car to the dealer, the issue stemmed from the fuel pump electronics board getting wet in the spare tire wheel well where water was accumulating. …”
NHTSA complaint #11700540, filed 2025-11“I bought my vehicle into Mercedes Benz for a recall related to water collection in spare tire well which can cause a fuel pump control malfunction, NHTSA recall # 22V955. A few days ago, my vehicle could not start and I found water in my spare tire well. My OBD scanner tells me it is related to the fuel pump. I informed Mercedes Benz and they would not fix it. Obviously the work performed did not correct the recall. I'm writing here hoping I can get connected to the right channel to get this resolved as my vehicle is currently unusable. Thanks. …”
NHTSA complaint #11549073, filed 2023-10 - Engine
Engine stalling, misfires and wiring or sensor faults
- 17 complaints (25%)
- median 26,000 mi at 3.0 yrs old (5 state mileage, few)
- 1 mention a crash, fire or injury
- filed 2014–2025
Owners describe the engine cutting out while driving, rough running or misfires, and check engine lights with codes such as P0016. Some complaints mention camshaft adjuster or timing component wear, oil leaks from seals and the oil cooler, and engine harness damage that required replacement. Dealers in some reports could not reproduce the problem, while others quoted major repairs. Many reports come in well under 20,000 miles, with others between roughly 26,000 and 108,000 miles.
What to check: Have a pre-purchase inspection scan for stored engine codes and check for oil seepage around the cooler and seals. Ask for service records showing whether oil changes and any software updates were done.
2 excerpts from owner complaints in NHTSA records
“2014 ML350 shut off while driving in the fast lane of a major highway. I had taken the vehicle for service, then three wks later because the car was losing power. The dealership checked it over the next day and assured me the car was perfect and had found no problems. The next day the car shut-off on the highway. The car was towed to the dealership where they eventually discovered a defect in the car. I no longer feel safe driving this vehicle.”
NHTSA complaint #10908813, filed 2016-09, 34,000 miles“I am writing in regards to my 2014 ML 350 Suv. The check engine light came on and upon taking it to the mercedes dealership, I was told the issue is that the camshaft adjusters have failed and need to be replaced. The cost quoted is over $11,000 to repair. Upon further investigation I found reports on multiple lawsuits for the Mercedes C series for the same year (2012-2014) that resulted also in a recall whereby customers were given a recall to replace at no charge the camshaft adjusters up to 120k miles. …”
NHTSA complaint #11511621, filed 2023-03 - Electrical system
Driver-assist and turn signal warnings or dropouts
- 8 complaints (12%)
- median 115,000 mi at 7.6 yrs old (2 state mileage, few)
- filed 2019–2026
Owners report blind spot and lane departure warnings appearing intermittently, sometimes with messages about limited functionality, and turn signals that stop working for the rest of a drive and reset after restarting the engine. Some complaints link the assist faults to water intrusion or wiring damage. Dealers in some cases replaced sensors, but owners say the warnings returned. Mostly reported between about 60,000 and 170,000 miles, though some owners describe the warnings appearing soon after purchase.
What to check: Test the turn signals, blind spot and lane assist on a test drive and look for warning messages at startup. Check for signs of water intrusion in the cargo and side areas.
2 excerpts from owner complaints in NHTSA records
“3 electrical related issues within a few months. 1. Blind spot and Lane Departure warning come on and off while driving. 2. Blind spot yellow light comes on the side mirrors while applying break 3. This week the turn signal periodically stop working and each time have to stop kill engine and start engine again to reset but reset only last for a while.”
NHTSA complaint #11426314, filed 2021-07“After driving the car, the right/left turn signal switch fails to work (no signal is given both in the panel of the car and the external turn signal lights do not flash). However, the emergency flashers still work. I have searched the issue and found many occurrences on the Internet. Such a common issue should be a manufacturing quality issue and deserves a recall.”
NHTSA complaint #11483939, filed 2022-09 - Electrical system
Instrument cluster, battery drain and SOS messages
- 13 complaints (19%)
- median 26,000 mi at 4.6 yrs old (3 state mileage, few)
- filed 2015–2025
Complaints describe the battery draining repeatedly and the instrument cluster staying lit after the vehicle is shut off, sometimes with an SOS service message showing. Owners report dealers diagnosing a failed cluster or communication module and recommending replacement. Others note that a software step was needed after module service before all functions worked. Reported mostly between roughly 24,000 and 60,000 miles, sometimes after a battery replacement or jump start.
Recall 19V787000Recall 17V1770004 related service bulletins
What to check: With the car off, confirm the cluster and interior lights go dark and that no SOS or service messages remain. Ask whether any telematics or cluster software updates were applied and whether the battery has been replaced.
2 excerpts from owner complaints in NHTSA records
“April 12th 20018 I got in my benz and started it and all the lights on the instrument cluster light up and should go of after a few seconds but the lights did not go of so I put the car in drive and the emergency brake will not release so I had to push really hard on the brake to stop the car I turned it of and waited a few seconds and strated it again so thai can reverse it back in the park spot however when I put the sun in reverse it started going forward and all the lights are still on and the emergency brake still will not release so I …”
NHTSA complaint #11092179, filed 2018-05, 24,851 miles“I purchased my car used at the Mercedes dealership in Tyler Texas June 2023. I took all my savings and paid cash and was told that the car was impeccable shape and there were no current issues and all the service records were up to date. November 2023 is when everything started happening and my engine light came on. It was revealed to me by a service tech that I was sold the vehicle with an existing major oil leak /seals broke. Etc. SEE Attached invoices. I have endured driving down the road and my car just giving out and losing power steering. …”
NHTSA complaint #11657305, filed 2025-04
Buying note. A 2014 ML350 is worth considering only after confirming that recall 22V955000 was completed and that the spare tire well stays dry, and after a scan for engine and air bag codes. Service history showing electrical module and software updates done at a dealer is a useful indicator of how well the vehicle has been looked after.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 68 consumer complaints for the 2014 Mercedes-Benz ML350. 34 of the complaints include a mileage, and 62% of those were filed for vehicles with under 50,000 miles; the median is 39,200 miles. Of all complaints, 7 involved a crash, 2 a fire, 3 an injury, according to the filers. NHTSA lists 4 recall campaigns and 117 technical service bulletins for this model year. Compared with the other 7 Mercedes-Benz ML350 model years that have at least 25 complaints and are old enough to compare, this one scores 55 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system20 29%
- Other or unknown17 25%
- Engine16 24%
- Fuel system12 18%
- Lane departure5 7.3%
- Body and structure5 7.3%
- Air bags4 5.9%
- Steering4 5.9%
- Vehicle speed control3 4.4%
Also reported: Visibility (wipers, defrost, mirrors) (3), Exterior lighting (2), Wheels (2), Brakes (1), Electronic stability control (1), Engine cooling (1), Seats (1), Tires (1).
Example complaints
Electrical system: “Car engine light on. Took to service center. Required software upgrade. Cost $275. Car has 26k miles. This should not be an expense to buyer but should be a warranty issue. Very unhappy with Mercedes-Benz and unlikely to purchase you vehicle in the future. Also, no obvious instruction for checking oil level. Another ruse by Mercedes-Benz to wring additional $$ out if consumers.”
NHTSA complaint #11094095, filed 2018-05, 26,000 milesOther or unknown: “Sunroof exploding - was driving on the freeway at around 70mph when I heard a loud bang. I could tell it came from above and could tell the sunroof had shattered. I came to a safe stop to inspect and my suspicions were proven right. It happened suddenly without any warning. There were no trucks near me. Neither was I driving under an overpass. There was no impact from anything. I have attached a photo of the damage. …”
NHTSA complaint #11091112, filed 2018-04, 47,000 milesEngine: “I bought this vehicle new on march 2013. With the time we hear a strange noise, we thought it was normal but that noise was stronger so we went to the dealer garage isla verde mercedes benz, to the maintenance we told to the person about that noise, so they said to us that everything is ok then we ask about the noise in the engine and they told that is a problem in the engine and mercedes benz knows that, is an intern engine problem and there is a part that can't be changed! And also others models like glk, e and ml have the same problem .. …”
NHTSA complaint #10692799, filed 2015-03, 14,000 milesFuel system: “Diesel fuel filter and/or diesel fuel hose leaks spilling highly flammable diesel fuel on the road. The diesel fuel could leak near the heat source or leak onto the road. This could lead to a crash or cause a fire in the presence of an ignition source.”
NHTSA complaint #10915287, filed 2016-10, 60,000 milesMileage when problems were reported
62% of the 34 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 19,000 and 60,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2014 Mercedes-Benz ML350. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| ML-Class · SUV 4WD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 17.9% risk |
| ML-Class · SUV RWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 19.8% risk |
Driver aids listed by NHTSA for the 2014 model year: forward collision warning standard, lane departure warning not available, automatic emergency braking not available.
Neighbouring years: 2013: same overall rating; 2015: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2014 Mercedes-Benz ML350 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| ML350 RWD | 3.5L 6-cyl | 7-speed automatic | 18 | 23 | 20 | $4,100 |
| ML350 4matic 4WD | 3.5L 6-cyl | 7-speed automatic | 18 | 22 | 19 | $4,350 |
| ML350 4matic 4WD | 3.5L 6-cyl · flex-fuel | 7-speed automatic | 18 | 22 | 19 | $4,350 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 22V955000Dec 23, 2022Fuel system, gasoline › Delivery › Fuel pump › Control/drive moduleCovers: Mercedes-Benz ML350 2012–2015, AMG GLE63 2016–2020, AMG ML63 2012–2015 +9 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate…
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz ML350 2013–2015, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 18V272000Apr 27, 2018Suspension › FrontCovers: Mercedes-Benz ML350 2012–2015, AMG ML63 2012–2015, GL550 2013–2016 +13 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550…
- 17V177000Mar 14, 2017Electrical system › SoftwareCovers: Mercedes-Benz ML350 2012–2014, C300 2008–2016, E350 2012–2016 +13 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014…
Recall details for the 2014 Mercedes-Benz ML350 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 117 on record; the latest 10 are shown.
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound…
- 11034932Jul 7, 2026Suspension. Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front…
- 11033185May 26, 2026Electrical system. Complaint After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the message "SOS - service not activated" appears on the instrument cluster.
- 11032599May 12, 2026Suspension. Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front…
- 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
- 11029959Mar 9, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical…
Other model years of the Mercedes-Benz ML350
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2015 | 52 | 18,750 | 5 | 5 | 20 | 85 · More | Rising |
| 2014 | 68 | 39,200 | 4 | 5 | 20 | 55 · Typical | Rising |
| 2013 | 57 | 71,000 | 4 | 5 | 20 | 42 · Typical | Rising |
| 2012 | 65 | 48,500 | 3 | — | 20 | 60 · Typical | Rising |
| 2011 | 111 | 65,000 | 3 | — | 17 | 66 · More | Stable |
| 2010 | 101 | 67,000 | 3 | — | 18 | 38 · Typical | Stable |
| 2009 | 93 | 70,000 | 3 | — | 18 | 45 · Typical | Stable |
| 2008 | 67 | 71,000 | 2 | — | 17 | 45 · Typical | Falling |
| 2007 | 83 | 60,000 | 2 | — | 17 | Not compared (before 2008) | Falling |
| 2006 | 172 | 68,000 | 2 | — | 16 | Not compared (before 2008) | Falling |
| 2005 | 23 | 66,700 | 0 | — | 15 | — | Rising |
| 2004 | 35 | 70,000 | 0 | — | 15 | Not compared (before 2008) | Falling |
| 2003 | 25 | 51,400 | 0 | — | 15 | Not compared (before 2008) | Rising |
All Mercedes-Benz ML350 model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2014 Mercedes-Benz ML350?
Owners of the 2014 ML350 most often describe the vehicle stalling or losing power, frequently traced to water collecting in the spare tire well and reaching the fuel pump control electronics, or to engine and wiring faults. The issues reported most often: Stall or power loss after water in spare tire well; Engine stalling, misfires and wiring or sensor faults; Driver-assist and turn signal warnings or dropouts.
How many NHTSA complaints does the 2014 Mercedes-Benz ML350 have?
NHTSA recorded 68 consumer complaints for the 2014 Mercedes-Benz ML350 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2014 Mercedes-Benz ML350 is reported most often?
Electrical system is named most often, in 20 complaints (29% of the total), followed by other or unknown with 17.
Has the 2014 Mercedes-Benz ML350 been recalled?
NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2014 Mercedes-Benz ML350 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2014 Mercedes-Benz ML350 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2014 Mercedes-Benz ML350 get?
The EPA rates the 2014 Mercedes-Benz ML350 (ML350, 3.5L 6-cyl) at 20 mpg combined, 18 city and 23 highway, with an estimated annual fuel cost of $4,100 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2014 Mercedes-Benz ML350 reported?
Among the 34 complaints that include a mileage, the median is 39,200 miles and the middle half falls between 19,000 and 60,000 miles; 62% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.