2022 Mercedes-Benz S 580 4MATIC Technical Service Bulletins

329 technical service bulletins (TSBs) are on record for the 2022 Mercedes-Benz S 580 4MATIC. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11007728Sep 9, 2024Transmission and drivetrain. Complaint To insure vehicle down time is kept at a minimum and all required information is available when case is escalated, as well as assist technicians with checks that may help lead in resolving issue without case creation. THIS LI IS NOT TO BE USED AS A REASON FOR CASE CREATION BUT AS A GUIDE IF A CASE IS NEEDED Cause There are, at times, additional steps workshops can do to help diagnose and rectify…
• 11007731Sep 7, 2024Electrical system, Fuel system. 1. Connect XENTRY Diagnosis. 2. Update Fuel System Control Unit (FSCU10) software. To do this, select menu item "Quick test view . N118/3 – Control unit ‘Fuel pump’ (FSCU10) . Adaptations . Control unit update . Updating of control unit software". Then follow the user guidance in XENTRY Diagnosis. 3. Disconnect XENTRY Diagnosis.
• 11006710Aug 30, 2024Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class (206 platform), EQE (294 and 296 platform), EQS (295 and 297 platform), GLC (254 platform), AMG GT (192 platform), S-Class (223 platform), and AMG SL (232 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The communication…
• 11006545Aug 20, 2024Electrical system. Complaint Yellow information message in driver display (instrument cluster): "Switch on motor to charge the 12V battery" Cause The state of charge (SOC) of the 12V battery has dropped to 45% or less. Remedy This warning message appears as soon as the state of charge (SOC) of the 12V primary battery drops below 45%. This message is displayed to safeguard the vehicle's starting ability.
• 11006544Aug 16, 2024Electrical system. Complaint Vehicle not AC charging. Check engine light on. PTCU/N127 with fault code P0D9100 "The lock for the charging cable has an open circuit". Cause Possible Hardware and/or Software. Investigation is ongoing. Remedy Please open TIPS case. TIPS case: Needed customer feedback: When did the complaint/IC message occur? While driving and /or charging / or parking? If the complaint occurred while charging, how long…
• 11006700Aug 14, 2024Electrical system. Complaint Once the head unit A26/17 is updated to the FUP4 software release E445.0, it may be the case that online connectivity is no longer available Cause E445.0 FUP4 software release Remedy Update the A26/17 - MBUX multimedia system (Head unit) software to E445.2 FUP4 Optimized or newer version to resolve the complaint.
• 11006593Aug 14, 2024Electrical system. Complaint The oil level is not correctly displayed while the instrument cluster display is in workshop mode. The oil level is reported in an inverted fashion when a correction is carried out. I.e. instead of an instruction to refill the oil quantity, an instruction to reduce the oil level is displayed, or vice versa.
• 11006547Aug 13, 2024Electrical system. Complaint Customer states that wireless Apple Carplay does not initiate at start-up. The MBUX Display states "Apple Carplay could not be started. Your device has been connected as a bluetooth phone" Cause Previous MBUX Multimedia System (A26/17) software Remedy Update the MBUX Multimedia System (A26/17) software to version E330.x or newer.
• 11006699Aug 6, 2024Electrical system. Complaint Radio reception interference and the following DTCs are displayed in the A26/17 - MBUX multimedia system control unit as "active and stored": • B19B313 - Antenna 1 open load • B19B413 - Antenna 2 open load • B19B513 - Antenna 3 open load • B19B613 - Antenna 4 open load Cause Antenna amplifier Remedy Replace the antenna amplifier.
• 11005349Jul 31, 2024Electrical system. Complaint Vehicle not AC charging. Check engine light on. PTCU/N127 with fault code P0D9100 "The lock for the charging cable has an open circuit". Cause Possible Hardware and/or Software. Investigation is ongoing. Remedy Please open TIPS case. TIPS case: Needed customer feedback: When did the complaint/IC message occur? While driving and/or charging? If the complaint occurred while charging, how long after did the…
• 11005315Jul 23, 2024Electrical system. Complaint The oil level is not correctly displayed while the instrument cluster display is in workshop mode. The oil level is reported in an inverted fashion when a correction is carried out. I.e. instead of an instruction to refill the oil quantity, an instruction to reduce the oil level is displayed, or vice versa. Cause Previous software release for instrument cluster control unit (N133/1) Remedy Update…
• 11005294Jul 23, 2024Exterior lighting. Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to…
• 11005336Jul 22, 2024Exterior lighting, Electrical system. Complaint Digital light pop-up messages (warnings, notes, spotlight and dyn. low beam) appear in the instrument cluster (picture in attachment), even though the same digital light settings are stored in all MBUX profiles Note: The pop-up messages are intended to indicate different settings when changing MBUX profiles Cause - ECU software error Remedy - Reset MBUX to manufacturer default settings.
• 11005293Jul 20, 2024Electrical system. Complaint After the charging process is complete, the IC message with charging error appears and the FC P0CFE00 is stored in the "N83 - AC charger for high-voltage battery (SG-LG)" control unit. The fault message and the fault memory entry can also appear during time-delayed charging at the start of the pause in charging. Both only occur in combination with active pre-entry climate control. Cause Software in the…
• 11005337Jul 19, 2024Electrical system. Complaint Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible Notes: - The event code "B129C00 - Malfunction in control unit for telematics services" is active and stored - The head unit shows no internet connection Cause Under analysis. Remedy Please create a TIPS case, attach a RAMSES control unit log to the case.
• 11005350Jul 16, 2024Electrical system. Complaint Child seat detected message is shown in the central display and no child seat is installed on the front passenger seat at the time the display message is shown. Cause In certain circumstances, the gesture recognition system may interpret the occupancy status as a child seat present. The following possible conditions may lead to this: 1. Front passenger seat occupied by passenger 2. Object on front…
• 11005334Jul 15, 2024Electrical system, Brakes, Forward collision avoidance. Complaint Hand detection system not operating correctly / vehicles with code 266 Fault message in instrument cluster: "Active Emergency Stop Assist not available" "Active Lane Keeping Assist not available" Cause Possible causes: the hand detection mat, the hand detection control unit, the contacts and the steering wheel harness. Remedy Test Procedure: Perform an initial quick test with freeze frame data.
• 11005344Jul 9, 2024Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G-TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G-TRONIC automatic transmission facelift) For faster, more effective and more targeted diagnosis, Intelligent Predictive Repair (IPR) has been developed and integrated into XENTRY Diagnosis. This ensures an automated diagnosis process.
• 11005331Jul 9, 2024Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain'…
• 11003213Jun 18, 2024Electrical system. Complaint USB port data storage medium is not recognized, but charging function is still available. We are only aware of this complaint in a few isolated cases and it only occurs intermittently (not in every driving cycle). Cause Multimedia connection unit Remedy Replace the multimedia connection unit. Affected item numbers: A 214 820 81 00 A 223 820 14 05 Manufactured before 10/2023 modified parts have been…
• 11000706May 29, 2024Electrical system. Complaint • Red display in the Charging indicator status in MBUX during AC Charging. • Error message in Mercedes Me App. • Fault code P0E5F97 exists in N83 (AC charger for high-voltage battery (SG-LG)) Cause The message/indicator status appears when the vehicle is parked outside, under direct sunlight or in higher temperature regions. Remedy • Not an error. Vehicle charging continues and does not abort. Charging…
• 11000624May 22, 2024Fuel system, Engine. The customer complains of a check engine light (CEL) on. May also complain of the engine running roughly and/or a loss of power. Multiple Causes Remedy Please see the document "Remedy Instructions" in attachments. For MY19+ G63 there may be an alternate solution available. Please reference LI07.61-P-076755 before performing the steps in this LI.
• 11000534May 17, 2024Electrical system. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 22-24 C-Class, EQE, EQS, GLC, S-Class, SL (206, 294, 295, 296, 297, 254, 223, 232 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The communication module will receive an OTA software update that includes product improvements. MBUSA will conduct…
• 11000541May 4, 2024Electrical system. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, CLA, EQB, EQE, EQS, GLA, GLB, GLC, GLE, GLS, GT, S-Class, and SL (118, 167, 192, 206, 223, 232, 243, 247, 254, 290, 294, 295, 296 and 297 platform) vehicles, the MBUX system software does not correspond with the latest series production configuration.
• 11000518May 4, 2024Electrical system. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class and S-Class vehicles (206, 223 platform), the software for the ISA control unit may not correspond with the latest series production configuration. The possibility exists that the function of the ISA may not be restricted with an active Malfunction Indicator Lamp. MBUSA will conduct a service campaign.
• 10253714Apr 18, 2024Electrical system. The update of the RAMSES 1.1 module to the SW version E139.4 results in a fault in the vtime of the module and therefore to the following possible connection problems: Remote status: The time stamp of the last update that is displayed on the side of the sheet with the vehicle status contains the wrong information. Geofence: Geofence notifications are not sent if vtime is invalid.
• 10252732Mar 22, 2024Electrical system. This is to notify you of the Service Campaign OTA update for the MBUX control unit software in 14,559 Model Year (MY) 21-23 C-Class, S-Class, SL, EQS (206, 223, 232, 297 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA.
• 10252773Mar 15, 2024Electrical system. The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. Routine change in software in instrument cluster N133/1. Vehicle handover has not taken place.
• 10252777Mar 11, 2024Electrical system, Body and structure. Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. The recoding can be carried out as follows: 1. Add AO…
• 10251347Feb 29, 2024Electrical system. Change in the login procedure for the payment service in the integrated toll system. The change will become active on 3/1/2024. Updated login procedure to simplify activation of services To activate the toll system control unit, a service activation must be implemented by the customer for the payment method (credit card information) to be transmitted to the service provider and their terms and conditions to be…
• 10251192Feb 29, 2024Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicles, the MBUX System software does not correspond with the latest series production configuration.
• 10251178Feb 9, 2024Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series production configuration. The air suspension system will receive an OTA update to optimize the system and improve the ground clearance, especially during parking. MBUSA will…
• 10251176Feb 9, 2024Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration.
• 10251181Feb 2, 2024Electrical system, Other or unknown. Complaint Updating the RAMSES 1.1 module to the latest SW-version E139.4 will lead to an error in the modules vtime and therefore the following possible connectivity issues: Remote Status: • The last updated timestamp shown in vehicle status leaf page will have the wrong information. Geofence: • Geofence notifications will not be sent when vtime is invalid. Programming of Charge Settings: • Updated…
• 10249480Jan 26, 2024Transmission and drivetrain. Customer states that the vehicle's engine will turn off when coming to a stop in ECO Stop/Start mode, and will not restart. Software version Update software to latest version. This will include software numbers: 1769022203 1769023903 If this software is not present, the vehicle may already be updated with the newer software variant. In this case, check the vehicle's software history in VeDoc to confirm the newer…
• 10249541Jan 24, 2024Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2023 C-Class, EQE, EQS, GLC, S-Class, and SL (206, 294, 295, 296, 297, 254, 223, and 232 platform) vehicles, there is a new software release for the MBUX Infotainment system. This OTA update includes functional improvements and eliminates software errors for a better entertainment experience…
• 10249502Jan 24, 2024Body and structure. Front armrest cap (butterfly compartment) only opens when pressed strongly. Unfavorable tolerances Place two pieces of felt (12mmx12mm) on the trigger mechanism as seen in the attached picture. This will reduce the distance between the pushbutton switch and the trigger mechanism.
• 10249495Jan 24, 2024Steering. Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of the steering column switch module (MRSM/SCCM)? If the noises occur in the area of the MRSM/SCCM, work through the following points: - Loosen screws of the MRSM/SCCM and steering wheel…
• 10249482Jan 24, 2024Steering. The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifgeräusch_SteeringWheel-GrindingNoises.mp4 The plastic cover on the back of the steering wheel is not positioned correctly and may therefore rub against the steering column switch module Please use the following noise files for…
• 10249740Jan 5, 2024Electrical system. Dear Mercedes-Benz Owner: On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that you’re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience.
• 10249738Jan 5, 2024Electrical system, Suspension. On behalf of Mercedes-Benz USA, LLC (MBUSA), thank you for being a part of the Mercedes-Benz family. We hope that you’re enjoying your vehicle. Here at MBUSA, we are committed to delivering an exceptional ownership experience. In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you about an Over-the-Air (OTA) Service Campaign to update the Air…
• 10249736Jan 5, 2024Electrical system. Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has released a software update for certain MY 2021 S-Class (223 platform) vehicles that allows for future remote software updates on additional control units. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the Communication Module software.
• 10249539Jan 2, 2024Electrical system. No audio is output either in radio mode, or with media playback via app, Bluetooth or USB. In such cases, "Playback not active" is shown in the display. Mute line between communication module N112/2 and sound control unit N40/3. Check mute cable (violet) between control units for communication module N112/2 and sound N40/3, including plug contacts, and repair or replace as necessary. If the plug contact is…
• 10248195Dec 7, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 243, 463, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration.
• 10248190Dec 7, 2023Electrical system, Suspension. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 S-Class, EQS (223, 297 platform) vehicles, the air suspension system software does not correspond with the latest series production configuration. The air suspension system will receive an OTA update to optimize the system and improve the ground clearance, especially during parking. MBUSA will…
• 10248162Dec 4, 2023Seats. Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of…
• 10248157Dec 4, 2023Steering. Control unit N68 - electric power steering Fault P063544 - The electric power steering has a malfunction. There is a fault in the data memory. with fault freeze frame data "Mon_ID 320" in the "stored" status stored in the fault memory of control unit N68. No functional restrictions of the electric power steering or warning messages are visible. Faults occur in the event of a software update or when initializing the…
• 10248212Dec 1, 2023Electrical system, Engine cooling. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the engine thermostat (including software update) installed in certain Model Year ("MY") vehicles (with engines M176, M177, M178) listed below from the original New Vehicle Limited Warranty of 4 years/50,000…
• 10248210Dec 1, 2023Electrical system. Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not correspond with the latest series production configuration. The inductive charging system will receive an OTA update that includes improvements for the wireless charging of the Apple…
• 10248206Dec 1, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class, EQE, EQS, S-Class (206, 294/295, 296/297 and 223 platform) vehicles, the inductive charging system software does not correspond with the latest series production configuration. The inductive charging system will receive an OTA update that includes improvements for the wireless charging of…

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