2022 Mercedes-Benz S 580 4MATIC Technical Service Bulletins

329 technical service bulletins (TSBs) are on record for the 2022 Mercedes-Benz S 580 4MATIC. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10244776Oct 23, 2023Electrical system, Equipment. Mercedes me connect services inoperative (me-Call, Remote Status, etc.). Mercedes me services - activation not possible. Notes: - In the quick test, no fault code and no event code is stored in the RAMSES control unit (N112/2). The SIM card may be defective. A defective SIM card can be identified as follows: With XENTRY Diagnosis, open the "ACTUAL values" menu of the RAMSES control unit and read out the values for…
• 10244748Oct 20, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software will be updated remotely to MBUX 2.4.
• 10244837Oct 10, 2023Electrical system. The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in…
• 10244738Oct 10, 2023Visibility (wipers, defrost, mirrors). Following a software update of the head unit to FUP3 variant 316.5 or higher, the "Residual heat" button is no longer displayed in the air conditioning system operating menu. A26/17 head unit MBUX software There is currently no remedy available. Replacing the hardware will not remedy the problem. A software update is intended with the FUP4 software E444.x (planned release for Q4/23)
• 10243306Sep 8, 2023Electrical system. 12V message in IC when starting the vehicle. SW updates need to be performed. Follow the guided test for FC U116000 in N73/3*1 EIS CU. Perform the SW checks and updates. Fully charge both 12V and 48V batteries. After, perform a few drive/park cycles with at least 1 overnight park cycle. If the 12V message is no longer present, release the vehicle.
• 10243311Sep 1, 2023Electrical system. Complaint On vehicles with a low mileage, it may be the case that the displays in the rear passenger compartment do not start up. The Samsung tablet also remains stuck on the disclaimer. The Rear Seat Entertainment Package is nonfunctional and cannot be started or operated. Transport mode was unable to be completely deactivated. The rear seat unit is still in transport mode. Perform activation and subsequently…
• 10241527Aug 28, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background.
• 10241536Aug 21, 2023Electrical system, Equipment. Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no remedy available. Replacing the hardware will not resolve the symptom. • New software for the A26/17 - MBUX multimedia system (Head unit) will be made available with software version…
• 10241513Aug 21, 2023Electrical system. With the adaptations from modification year 802 to modification year 803, the illumination of the multimedia connection units has also been converted from white to blue. The conversion in the production process could result in a different assignment (sometimes white instead of blue or vice versa). Conversion in the production process If a customer reports the different assignment (sometimes white instead of blue or…
• 10241523Aug 9, 2023Latches, locks and linkages, Body and structure. Flush door handle needs to be pulled on with increased force in order to open the door manually. Turning angle sensor lever is broken. Replace the bearing bracket of the flush door handle.
• 10240250Jul 19, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021-2024 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the head unit software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The…
• 10238427Jun 5, 2023Electrical system, Transmission and drivetrain. Complaint 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Service confirmation is not possible because "Perform vehicle handover" is displayed. This cannot be carried out. Cause Routine change in software in instrument cluster N133/1. Vehicle handover has not taken place.
• 10237270May 19, 2023Electrical system. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021-2023 EQE, EQS, EQS SUV, and S-Class (223, 295, 296, and 297 platform) vehicles, the software of the sound system does not correspond with the latest series production configuration. The software update serves as the necessary preparation for additional functionalities that will be included in the future to…
• 10237265May 19, 2023Brakes, Electrical system, Forward collision avoidance. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2022-2023 C-Class, EQS and S-Class (206, 297 and 223 platform) vehicles, the driving assistance system control unit software does not meet current specifications. In the presence of uniquely shaped civil superstructures that parallel the roadway at a height of~26-33 feet (e.g. large overhanging bridge…
• 10237261May 9, 2023Air bags. Complaint Electrical fault on rear airbag/window airbag. SRS indicator light on in instrument cluster. Cause Contact problems that may create a short circuit between the pins or to the vehicle ground Remedy Connect and disconnect the affected airbag five times Then the squib must be carefully blown out with dry compressed air.
• 10235669Apr 11, 2023Electrical system. Complaint Brief connectivity interruptions when using Apple CarPlay over Wi-Fi, for example when driving underneath toll bridges. Cause There may be interruptions to WiFi as a result of external interference. This is particularly observed around toll bridges. Remedy There is currently no remedy and replacing hardware does not resolve the problem. An alternative option would be to use Apple CarPlay wired.
• 10235668Apr 11, 2023Body and structure, Electrical system. Complaint Static noises from speakers while driving (see video labeled example of noise). Static noise is no longer present after opening a window (slightly) or when sliding sunroof is in tilt position. Cause A total of 4 sensors are installed at the axle housings for the "Active driving noise compensation" function. These record driving noise and transfer them to control unit N156/1 - Active driving sound…
• 10235672Apr 4, 2023Seats. Complaint When driving on a rough road, there may be noises from the foldable head restraints of the front seats. The noise is not present at the limit stops (head restraint entirely retracted or entirely extended) Cause The head restraint has increased play between the worm and the gearwheel in the head restraint mechanics. Remedy Check play/noise (see video attachment, headrest OK/headrest not OK). Please…
• 10233793Mar 27, 2023Equipment. Update Digital Operator's Manual and enclose printed Operator's Manual, replace if necessary Model 223
• 10233785Mar 8, 2023Equipment. Complaint After the charging process is complete, the IC message with charging error appears and the FC P0CFE00 is stored in the "N83 - AC charger for high-voltage battery (SG-LG)" control unit. The fault message and the fault memory entry can also appear during time-delayed charging at the start of the pause in charging. Both only occur in combination with active pre-entry climate control. Cause Software in the…
• 10232330Feb 13, 2023Latches, locks and linkages, Body and structure. Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the problematic door handle retracts. Cause Motor fault detection (FC B185E96 or B185D96) is triggered in the bearing bracket electronics of the surface-flush door handle (A17/x) during the retracting movement and an adjustment for this cycle is prevented. Remedy Replace…
• 10231037Jan 17, 2023Electrical system. Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System (A26/17) to E316.5. Cause Previously available MBUX software release. Remedy A new software remedy is currently available. Please update the head unit software to version E329.5 or newer.
• 10231038Jan 10, 2023Electrical system. Complaint Customer states that they are unable to actuate the rear-door roller sunblinds via the MBUX settings. Note: The roller sunblinds can still be actuated by the switch on the respective door panel Cause Root cause varies depending on model year Remedy For model year 22 and newer: • Perform software updates of the Rear Door Control Units (N69/3 and N69/4) For model year 21: • There is no technical…
• 10231036Jan 10, 2023Electrical system. Complaint The "Ambient Light Warning Assistance Inoperative" warning message is displayed in the instrument cluster and the light-emitting diode strips are not working. This message is set by the active ambient lighting control unit (N162/1), when a light-emitting diode strip is missing or where a fault is detected in the light-emitting diode strip. Cause The following causes are possible: 1. Rework in active…
• 10231032Jan 5, 2023Latches, locks and linkages, Electrical system. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
• 10231027Jan 4, 2023Electrical system. Complaint Message in IC: "Active Brake Assist function restricted". "Active Emergency Stop Assist inoperative" "Active Lane Keeping Assist inoperative" "Active Blind Spot Assist inoperative" Note: The problem can occur after a software update of control unit N62/4 - Driver assistance system A quick test may not show any relevant fault codes related to the IC messages.
• 10228810Dec 2, 2022Electrical system. Complaint The last settings for the Augmented Reality Head-up Display (AR HUD) may not always be saved and the settings are reset to the default state. Cause Instrument Cluster control unit (N133/1) software Remedy Updated Instrument Cluster control unit (N133/1) software will be available in Q1 2023
• 10228807Dec 1, 2022Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
• 10227144Nov 7, 2022Steering. Complaint Power steering unavailable following engine start, warning message in instrument cluster. Fault codes in electric power steering control unit (N68). Fault code details/freeze frame data of the fault codes show the following values: P063500: "The electric power steering has a malfunction. There is a component fault." - Mon_ID 40 P063547: "The electric power steering has a malfunction. There is a runtime…
• 10225821Oct 31, 2022Latches, locks and linkages. Complaint • The flush-mounted door handle could jam when it is pulled out and may move in a jerky manner when doing so. • In the area of the paneling section of the door, paint damage could be present (picture 1) and/or an abrasion point could be present at the door handle (picture 2) Cause The door handle could be misaligned in the y direction and/or the z direction (picture 3); as a result, the door handle…
• 10222461Sep 12, 2022Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle manufacturing date) 1. Replace repair kit for steering column height adjustment 2…
• 10222476Sep 7, 2022Latches, locks and linkages. Complaint The surface-flush door handle sometimes does not retract when the vehicle is locked. It is only after repeated locking operation that the door handle retracts. Cause Motor fault detection (FC B18D96) is triggered in the bearing bracket electronics of the surface-flush door handle (A17/x) during the retracting movement and an adjustment for this cycle is prevented. Remedy Replace bearing bracket of…
• 10219257Aug 18, 2022Electrical system. Beanstandung Customer states that wireless Apple Carplay intermittently may not initiate at start-up. The MBUX Display states "Apple Carplay could not be started. Your device has been connected as a bluetooth phone" Ursache Current MBUX Multimedia System (A26/17) software Abhilfe Updated MBUX Multimedia System (A26/17) software will be released in Q4 2022
• 10217145Jul 21, 2022Body and structure, Equipment. Check ashtray inserts and enclose as aftermarket measure if necessary
• 10217164Jul 19, 2022Electrical system, Equipment, Other or unknown. Complaint Traffic Light View is intermittently inoperable after updating the MBUX Multimedia System (A26/17) to E316.5. Cause Currently available MBUX software release Remedy A software remedy is currently being developed. Note: Do not replace any parts for this complaint.
• 10217161Jul 18, 2022Engine cooling, Latches, locks and linkages, Equipment, Electrical system. Complaint The vehicle sporadically may not unlock via the radio remote control or Keyless Go. The vehicle may require multiple start attempts before starting. The faults B1A7611 and U113E87 are stored in the electronic ignition lock N73 (both faults must be present). After bus idle, the problem is no longer present. Cause Software fault in electronic ignition lock N73. Remedy Update electronic ignition lock N73 to…
• 10217160Jul 18, 2022Electrical system. Complaint On affected hybrid vehicles of model series 223, a sporadic or continuously displayed red 12V warning message is shown in the instrument cluster. Cause Based on the current status of the analyses, 2 different causes may be considered probable: ·Failure of the current limiter module: The fault does not necessarily trigger a fault code. This fault profile is likely in the event of continuous 12V red…
• 10217157Jul 14, 2022Electrical system, Equipment, Steering. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle (differentiated according to model and vehicle…
• 10217156Jul 11, 2022Equipment, Suspension. Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. This can result in dirt entering the hydraulic system of the vehicle or the filling unit. In subsequent filling/emptying procedures, the dirt is then transferred to another vehicle.
• 10217155Jul 11, 2022Suspension, Equipment. Complaint Knocking noises from the front axle when redirecting (right/left) and driving slowly. Cause Front axle sway bar end links have too much play in the ball joint, hence the noises. Remedy Carry out a test drive following a slow slalom course. If knocking noises occur when doing so, the sway bar end link must first be disconnected at the respective side. Check for play and replace sway bar end link if…
• 10213052May 26, 2022Electrical system. Complaint In the "single color" setting, it is not possible to select the color for the ambient lighting. If the setting is changed to "multicolored", the color can be changed. Cause Incorrect personalization in driver's side SAM control unit N10/6. Remedy Carry out personalization for driver's side SAM control unit N10/6.
• 10213053May 16, 2022Electrical system. Complaint Customer may state that the wrong curve direction arrow is shown in the instrument cluster (driver) display. Cause In navigation map data V10.0 released Q4 2021, some curve sections are partially turned. Therefore, in a right-hand curve, a left-hand direction arrow is sometimes shown or vice versa. Remedy In the event of a customer complaint, V9.1 of NTG7 map data can be installed. This map data version…
• 10213046May 9, 2022Suspension. Complaint Fault message, suspension, max. 50 mph in instrument cluster. "i" - Fault code "ERR_INF2_CORE2CORE_COMM_FAILURE" = true is stored in the quick test and/or current. Cause Communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software).
• 10213060May 5, 2022Latches, locks and linkages. Replace remote trunk closing control unit Model 223
• 10210925Apr 18, 2022Suspension. Cause Communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software). Remedy With the latest hardware item number for the electrohydraulic pump units A167 901 62 03, the new application software A167 902 31 12 and the new bootloader software A167 904 18 01 have to be flashed. With older hardware item numbers, please open a PTSS case.
• 10210927Apr 1, 2022Electrical system. Complaint Customer states that the Radio and/or Media menus are not available in the driver display Note: Both menus are still present in the MBUX Display as it is not affected by the complaint Cause MBUX multimedia system (A26/17) software Remedy Perform the following steps to remedy the complaint: 1. Perform a software update of the MBUX multimedia system (A26/17) 2. Perform SCN coding of the Instrument Cluster…
• 10210926Apr 1, 2022Electrical system, Wheels. Complaint Fault message (yellow) in instrument cluster and TPM warning lamp. Individual or all tire pressure sensors are not recognized. Tire pressure monitoring system nonfunctional / temporarily unavailable. Cause Tires with excessively-large radio signal attenuation interfere with transmission of the tire pressure sensors. Remedy Check if one of the following tires is installed: If one of the tires listed above…
• 10209885Mar 30, 2022Latches, locks and linkages. Door handles do not extend when pressed, use key to extend door handles and follow prescribed steps.
• 10209884Mar 30, 2022Latches, locks and linkages. Door handles selectively do not extend due to engagement of "anti-play" mode. Reset anti-play counter as necessary.
• 10208748Feb 16, 2022Equipment, Electrical system. Complaint Following a software update of the MBUX multimedia system (A26/17), the MBUX tablet can no longer be configured. Therefore, the tablet cannot be used to control the Rear Seat Entertainment displays or perform any other in-vehicle functions. Cause Previous release of the Android operating system software for the MBUX tablet Remedy Update the MBUX Tablet Android operating system software.

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