2016 Mercedes-Benz S550 Problems
- Complaints
- 15filed with NHTSA
- Median mileage
- 57,228miles, 4 complaints with mileage
- Recalls
- 5campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 20 mpgcombined, 4.7L 8-cyl RWD · 17 city / 26 hwy
Sources: NHTSA records for the 2016 Mercedes-Benz S550 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 15 consumer complaints for the 2016 Mercedes-Benz S550. The part named most often is other or unknown, with 6 complaints (40% of the total), followed by body and structure (3) and seat belts (2). 4 of the complaints include a mileage, and 25% of those were filed for vehicles with under 50,000 miles; the median is 57,228 miles. Of all complaints, 1 an injury, according to the filers. NHTSA lists 5 recall campaigns and 146 technical service bulletins for this model year. Other or unknown complaints overlap with 3 technical service bulletins filed under the same part. Body and structure complaints overlap with 2 recall campaigns covering the roof and pillars and 8 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown6 40%
- Body and structure3 20%
- Seat belts2 13%
- Tires2 13%
- Electrical system1 6.7%
- Engine1 6.7%
- Steering1 6.7%
Example complaints
Other or unknown: “Takata recall. I was driving on the highway on my way to phoenix az to drop off my mom and grandma when suddenly the sunroof exploded. It sounded like a gun shot. There wasn't any type of object near me to cause it. It was very random. This disturbed my family mentally scaring them and I swerved off the highway almost crashing.”
NHTSA complaint #11221366, filed 2019-06, 43,900 milesBody and structure: “I woke up one morning and was astounded to find a long diagonal crack across the panoramic sunroof of my 2016 Mercedes-Benz S550. I contacted mercedes and was told to bring the car to a dealership for evaluation to determine whether this was due to outside influence or a manufacturer's defect. They determined that it was a stress crack and stuck me with a bill for $13,000. This is a 2016 model car with 50k miles on it with a sunroof that spontaneously cracked. What if my wife and young children were in the car when it started to crack? The response from mercedes is unacceptable. …”
NHTSA complaint #11362560, filed 2020-10, 58,455 milesSeat belts: “The car's front passenger passenger seat buckle fails to properly secure the seat belt. After inserting the seat belt it fails to latch into the buckle. The Mercedes dealer has examined the seat buckle and determined that it failed. They are recommending a replacement.”
NHTSA complaint #11604634, filed 2024-07Tires: “Staggered tires on this car Goodyear Eagle F1 Asymetric 2 Run flats. Front size - 245/40 R 20/99y, Rear -275/35 R 20/102 These tires cannot take the load of the car . I purchased the vehicle & the same tire (front driver side) has blown & ripped open over a moderate pothole, Aug 2020 & in Sep, 2022. In my opinion these tires are massive liability and a huge safety hazard. These are Summer runflat tires & also there no Allseason ROF's”
NHTSA complaint #11588467, filed 2024-05Mileage when problems were reported
25% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 56,000 and 58,455 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2016 Mercedes-Benz S550 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| S550 RWD | 4.7L 8-cyl | 7-speed automatic | 17 | 26 | 20 | $4,100 |
| S550e RWD | 3.0L 6-cyl · plug-in hybrid | 7-speed automatic | 24 | 30 | 26 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 23V854000Dec 15, 2023Structure › Body › Roof and pillarsCovers: Mercedes-Benz S550 2014–2017, CLA250 2014–2019, C300 2015–2020 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof…
- 21V197000Mar 19, 2021Structure › Body › Roof and pillarsCovers: Mercedes-Benz S550 2014–2017, AMG S63 2014–2020, CLA250 2014–2019 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300…
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz S550 2014–2017, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 16V829000Nov 16, 2016Seat beltsCovers: Mercedes-Benz S550 2016–2017, AMG S63 2016–2017, S65 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S63 AMG Coupe, S65 AMG Coupe, S550 Coupe 4Matic, S63 AMG 4Matic Convertible, and S550 Convertible vehicles manufactured June 29, 2015, to March 15, 2016. The seat belt extenders on the…
- 16V760000Oct 20, 2016Exterior lighting › HeadlightsCovers: Mercedes-Benz S550 2016–2017, AMG S63 2016–2017, S65 2017
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 S550 Coupe 4MATIC, S63 AMG Coupe 4MATIC, S65 AMG Coupe and S63 AMG Convertible 4Matic vehicles manufactured September 3, 2015, to February 4, 2016. The low beam headlights on the…
Recall details for the 2016 Mercedes-Benz S550 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 146 on record; the latest 10 are shown.
- 11038187Sep 26, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037987Sep 14, 2026Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or…
- 11037616Sep 4, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036511Aug 24, 2026Electrical system, Body and structure. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036077Aug 5, 2026Transmission and drivetrain. Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case is necessary, all supporting documentation is available…
Other model years of the Mercedes-Benz S550
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2017 | 16 | 23,000 | 10 | — | 21 | — | Rising |
| 2016 | 15 | 57,228 | 5 | — | 20 | — | Rising |
| 2015 | 41 | 22,300 | 5 | — | 20 | Not compared (fewer than 3 comparable model years) | Rising |
| 2014 | 24 | 30,750 | 5 | — | 20 | — | Stable |
| 2013 | 7 | 32,420 | 0 | — | 19 | — | Not enough data |
| 2012 | 5 | 86,000 | 2 | — | 19 | — | Not enough data |
| 2011 | 9 | 67,440 | 2 | — | 18 | — | Not enough data |
| 2010 | 16 | 82,000 | 0 | — | 18 | — | Falling |
| 2008 | 19 | 70,000 | 0 | — | 16 | — | Rising |
| 2007 | 54 | 70,000 | 0 | — | 17 | Not compared (before 2008) | Falling |
All Mercedes-Benz S550 model years
Frequently asked questions
How many NHTSA complaints does the 2016 Mercedes-Benz S550 have?
NHTSA recorded 15 consumer complaints for the 2016 Mercedes-Benz S550 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2016 Mercedes-Benz S550 is reported most often?
Other or unknown is named most often, in 6 complaints (40% of the total), followed by body and structure with 3.
Has the 2016 Mercedes-Benz S550 been recalled?
NHTSA lists 5 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2016 Mercedes-Benz S550 get?
The EPA rates the 2016 Mercedes-Benz S550 (S550, 4.7L 8-cyl) at 20 mpg combined, 17 city and 26 highway, with an estimated annual fuel cost of $4,100 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2016 Mercedes-Benz S550 reported?
Among the 4 complaints that include a mileage, the median is 57,228 miles and the middle half falls between 56,000 and 58,455 miles; 25% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.