2017 Mercedes-Benz S550 Problems
- Complaints
- 16filed with NHTSA
- Median mileage
- 23,000miles, 7 complaints with mileage
- Recalls
- 10campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 21 mpgcombined, 4.7L 8-cyl RWD · 18 city / 26 hwy
Sources: NHTSA records for the 2017 Mercedes-Benz S550 (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 16 consumer complaints for the 2017 Mercedes-Benz S550. The part named most often is visibility, with 4 complaints (25% of the total), followed by other or unknown (3) and steering (3). 7 of the complaints include a mileage, and 71% of those were filed for vehicles with under 50,000 miles; the median is 23,000 miles. NHTSA lists 10 recall campaigns and 153 technical service bulletins for this model year. Visibility complaints overlap with 10 technical service bulletins filed under the same part. Other or unknown complaints overlap with 3 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown3 19%
- Steering3 19%
- Air bags2 13%
- Body and structure2 13%
- Electrical system1 6.3%
- Engine1 6.3%
- Exterior lighting1 6.3%
- Fuel system1 6.3%
- Seat belts1 6.3%
Also reported: Transmission and drivetrain (1).
Example complaints
Visibility (wipers, defrost, mirrors): “Rear windshield, driver side window, front windshield, rear right passenger side window have large areas (over 1 square foot) of glass distortion made in the fabrication of the glass. Static non moving car situation: when the car is not moving it looks like the shimmering effect of hot air rising up from a very hot asphalt road. All images through the areas of distortion become noticeably distorted like a circus mirror or an alternating convex concave mirror. …”
NHTSA complaint #11002511, filed 2017-06, 50 milesOther or unknown: “In 2018 I had a cracked windshield, they told me a small rock hit my windshield, had it repaired at the m benz dealership, then in 2019, august I had the same thing happen to my windshield, they said the same thing, had them repair it again, september 2019 & october 2019,had a cracked windshield with an explosive sound, had it repaired, that's 3 in a row at the same dealership, they brushed me off after I complained to them, saying it was pure bad luck 3 in a row in aug,sept, & oct 2019.the vehicle was in motion on surface roads & a highway too at the time of occurrence, it was a small sound…”
NHTSA complaint #11297444, filed 2020-01, 23,000 milesSteering: “Steering wheel will move in and out, but has stopped moving up and down. The steering wheel is stuck in the UP position. This has caused me to readjust all my seat settings and has made it more difficult to see the dash.”
NHTSA complaint #11673103, filed 2025-07Air bags: “The leather is coming out of the dashboard as a result of that the air bag on the passenger front window is coming out. you can literally see the white part of the air bag. its a matter of time before the leather comes out all the way and the air bag will pop out. the dealer refuses to fix it and the car is still under warranty.”
NHTSA complaint #11483911, filed 2022-09Mileage when problems were reported
71% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,200 and 38,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Fuel economy and running cost
EPA ratings for each 2017 Mercedes-Benz S550 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| S550 RWD | 4.7L 8-cyl | 9-speed automatic | 18 | 26 | 21 | $3,900 |
| S550 Convertible RWD | 4.7L 8-cyl | 9-speed automatic | 17 | 25 | 20 | $4,100 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 23V854000Dec 15, 2023Structure › Body › Roof and pillarsCovers: Mercedes-Benz S550 2014–2017, CLA250 2014–2019, C300 2015–2020 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof…
- 21V197000Mar 19, 2021Structure › Body › Roof and pillarsCovers: Mercedes-Benz S550 2014–2017, AMG S63 2014–2020, CLA250 2014–2019 +19 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300…
- 21V072000Feb 12, 2021Communication › Auto crash notificationCovers: Mercedes-Benz S550 2017, GLC 300 2017–2021, GLA 250 2017–2021 +17 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400…
- 21V058000Feb 5, 2021Communication › Auto crash notificationCovers: Mercedes-Benz S550 2017, C300 2016–2021, CLA250 2016–2021 +65 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the…
- 19V787000Nov 1, 2019CommunicationCovers: Mercedes-Benz S550 2014–2017, C300 2013–2017, E350 2013–2016 +62 more
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle…
- 17V816000Dec 18, 2017Latches/locks/linkages › Doors › LatchCovers: Mercedes-Benz S550 2017, GLS 550 2017–2018, S63 2017–2018 +14 more
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600…
See all 10 recalls for the 2017 Mercedes-Benz S550 → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 153 on record; the latest 10 are shown.
- 11038187Sep 26, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic /9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is…
- 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11037987Sep 14, 2026Transmission and drivetrain. Complaint Only vehicles with a variable transfer case are affected. This can be identified through control unit N45 or N15/7 in the quick test. When accelerating with light load, vibrations or…
- 11037616Sep 4, 2026Transmission and drivetrain. Complaint Customer complaints relating to automatic transmission 725.0 (NAG3 Classic / 9G‑TRONIC automatic transmission) and 725.1 (NAG3 facelift/9G‑TRONIC automatic transmission facelift) For…
- 11037228Aug 28, 2026Steering. Complaint During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. OR Rattling, humming, dry sliding/gravel noise from the electric steering…
- 11036511Aug 24, 2026Electrical system, Body and structure. Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. EXAMPLE: when stored in trouser pocket, handbag etc. Remedy…
- 11036190Aug 6, 2026Electrical system. Complaint A popup is seen on the HU with the message "data connection temporarily not available". Potentially affected functionalities in NTG4.5, NTG5 1.Weather 2.Local Search 3.IP Radio 4.Send2Car…
- 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even…
- 11036077Aug 5, 2026Transmission and drivetrain. Complaint This document is intended as a pre-case diagnostic reference for transmission related concerns. It will also ensure that if a case is necessary, all supporting documentation is available…
Other model years of the Mercedes-Benz S550
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2017 | 16 | 23,000 | 10 | — | 21 | — | Rising |
| 2016 | 15 | 57,228 | 5 | — | 20 | — | Rising |
| 2015 | 41 | 22,300 | 5 | — | 20 | Not compared (fewer than 3 comparable model years) | Rising |
| 2014 | 24 | 30,750 | 5 | — | 20 | — | Stable |
| 2013 | 7 | 32,420 | 0 | — | 19 | — | Not enough data |
| 2012 | 5 | 86,000 | 2 | — | 19 | — | Not enough data |
| 2011 | 9 | 67,440 | 2 | — | 18 | — | Not enough data |
| 2010 | 16 | 82,000 | 0 | — | 18 | — | Falling |
| 2008 | 19 | 70,000 | 0 | — | 16 | — | Rising |
| 2007 | 54 | 70,000 | 0 | — | 17 | Not compared (before 2008) | Falling |
All Mercedes-Benz S550 model years
Frequently asked questions
How many NHTSA complaints does the 2017 Mercedes-Benz S550 have?
NHTSA recorded 16 consumer complaints for the 2017 Mercedes-Benz S550 as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2017 Mercedes-Benz S550 is reported most often?
Visibility is named most often, in 4 complaints (25% of the total), followed by other or unknown with 3.
Has the 2017 Mercedes-Benz S550 been recalled?
NHTSA lists 10 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2017 Mercedes-Benz S550 get?
The EPA rates the 2017 Mercedes-Benz S550 (S550, 4.7L 8-cyl) at 21 mpg combined, 18 city and 26 highway, with an estimated annual fuel cost of $3,900 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2017 Mercedes-Benz S550 reported?
Among the 7 complaints that include a mileage, the median is 23,000 miles and the middle half falls between 1,200 and 38,000 miles; 71% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.